Moose: Live Chat WhatsApp, FAQ
MooseDesk - Support Helpdesk
Rating
5.0
feedback
118
chart
#586
All reviews
Rating Breakdown
Review RSS Feed
Sept. 10, 2024
Simply, amazing! The consistency with your support and your unique ability and willingness to resolve all my inquiries is no less than impressive. I think you guys have set the bar for support! I feel good knowing you guys are there. Thanks to Anne and the rest of the team!
Hi Andre, Thank you so much for your kind review. It really makes our day to have a chance to hear your opinion. Rest assured that we will work harder to bring the best product to you :) Anne from MooseDesk Support Team
Sept. 10, 2024
Excellent app. Excellent customer service by (Anne). Highly recommended for shopify
Hi Charith It's Anne here, thank you so much for your positive review and shoutout. It really makes my day. We are happy that you like our app and will work harder to keep your heart forever :). Really thank you so much for your support and hope you all the best in life Anne from MooseDesk Team
Sept. 6, 2024
Best help i have got on Shopify. their FAQs are classic and perfect template for store. Thank you for all your help.
Hi there, Thank you so much for your generous review, which confirms that we're on the right track, which motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team
Sept. 6, 2024
The Moose app is amazing and completely free to use. I’m thrilled with how easy the interface is, and its premium UI enhances the overall experience. It's user-friendly and offers a seamless experience. I'm very happy with it and would highly recommend it to anyone looking for a great app.
Hi Foockey Team We were thrilled to get such positive comments! Thanks to your efforts, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email if you need assistance. Enjoy your wonderful day! Mina from MooseDesk Team.
Sept. 5, 2024
Mina was incredible during the onboarding process. I am blown away this is a Free app! Looking forward to using the features with my customers.
Hi there, I and our entire team thank you for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better! Let us know on Live Chat or email when you need us. We will be there for you :D Mina from MooseDesk Team
Sept. 5, 2024
awesome support - mina was very helpful. i reccomend
Hi kebites We are grateful for your warm words. I and the rest of the team are overjoyed that we can begin assisting you right away. We will surely work even harder to improve both our app and our support staff as a result of your essential assistance. If you require any more assistance, please contact us by live chat or email. We are always delighted to be with you. Best, Mina from MooseDesk Team.
Sept. 4, 2024
The app is great and cost-effective, with excellent customer service that is kind, patient, and truly listens to users—I really appreciate that! I received immediate support, which was fantastic. After installing the app a few days ago, I'm still learning, but I love the clean, simple, and intuitive dashboard that makes navigation easy and straightforward.
Hi Paraenzi Team, We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers. Please contact us via live chat or email if you require assistance. If you require assistance, we are always available! We hope to be of assistance! Mina from MooseDesk Team
Sept. 3, 2024
Compared to only two other helpdesk options in the app store, this one has the most responsive support team. The features are key and the team is welcoming and open to new ideas if you need a lil tweek or mod. The price of FREE is Ultra-awesome but Its a matter of time before they start charging for this. Yet with the support you get and how close they make it match to your requirements, it will be worth it.
Hi 7OH+ Team, Thanks a ton to your sincere feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us. It's always our pleasure to accompany you. All the best, Anne from MooseDesk Team
Sept. 1, 2024
绝对是我用过最好用的免费live chat插件，强烈推荐！
嗨，世豪杨，非常感谢您抽出时间为我们留下精彩的五星评价。您的善意言语确实让我们的一天变得明亮起来。我们很高兴听到您喜欢我们的服务。如果您有更多反馈或建议，请随时分享。 MooseDesk 的 Anne
Sept. 1, 2024
Awsome app and very fast support. Love it!
Hi there, Thanks for highlighting our excellent customer service. We're glad our team could assist you, even outside regular hours. Your feedback is invaluable as we strive to improve. Wishing you a fantastic day! MooseDesk Support Team
Aug. 30, 2024
Very nice app
Hi there, We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more. May you have any further requests, please contact us via our livechat or email us. We are always ready to serve you! Best regards, MoosedeskTeam.
Aug. 29, 2024
The support and development teams from Moosedesk has been great. Few issues that we have had, but the team have been helpful with every step.
Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us. It's always our pleasure to accompany you. All the best, Mina from MooseDesk Team
Aug. 29, 2024
Excellent customer service, very responsive. We love the FAQ section of the chat. Looking forward to when messages from instagram and facebook can also be forwarded to the Moose Help desk :)
Hi The Silver Store Team It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you. If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk. Anne rom MooseDesk Team
Aug. 24, 2024
Easy set up, and amazing customer support
Hi Capra Running Co., Thank you so much for taking the time to leave us a fantastic 5-star review for us. Your kind words truly brightened our day. We're thrilled to hear you're enjoying our service. If you ever have more feedback or suggestions, feel free to share. We appreciate your support! Best regards, Anne from MooseDesk Team
Aug. 23, 2024
I'd highly recommend Moosedesk, super easy to use and FREE (for now), their features are extensive. Special shoutout to Anne, for helping me solve some issues very quickly!
Hi Raineee It's Anne here, thank you so much for your positive review and shoutout. It really makes my day. We are happy that you like our app and will work harder to keep your heart forever haha. Really thank you so much for your support and hope you all the best in life Anne from MooseDesk Team
Aug. 22, 2024
Amazing functionality and immediate support response, really impressed.
Store
My Store
Using app
About 2 hours
We are grateful for your wonderful review! Our entire team is ecstatic right now! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers. Please contact us via live chat or email if you require assistance. If you require our assistance, we are always available! We hope to be of assistance to you! Mina from MooseDesk Team
Aug. 21, 2024
Great CS and app! highly recommend
Hi MugenSense, Thank you so much for your kind words, it’s a great motivation for me and our team to keep improving ourselves! It is our pleasure to assist you. Please don't hesitate to reach out whenever you have any concerns. Have a great day! Mia from MooseDesk Team
Aug. 19, 2024
Great
Good day to you, We couldn't be happier to have met your expectations with our app and services! Our app will definitely improve thanks to your support. If you have any questions or concerns, feel free to contact us by live chat or email. Best wishes, Mina from MooseDesk Team
Aug. 18, 2024
Fantastic app, exceptional customer service. I highly recommend this app to anyone who needs a functional chat and the team modifies it to your needs.
Hi Daniel, thank you so much for your kind review. It really makes our day to have a chance to hear your opinion. Rest assured that we will work harder to bring the best product to you :) Anne from MooseDesk Support Team
Aug. 16, 2024
SO far, so good. Very very helpful and responsive.
Good day Sodd Ocks, Thank you so much for such a lovely review! Mina will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services. For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email. We are excited to speak with you! Best wishes, Mina from MooseDesk Team