All reviews

Rating Breakdown

  • 5
    98% (475 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 90% (434)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2026

Excellent support from Kelly and the MooseDesk team. Fast replies, professional communication and willingness to forward feature suggestions to the development team. The app works well for managing customer conversations. Thank you Kelly for your help!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bora Style, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share

Feb. 17, 2026

Great app and excellent service. This is the first time I’ve experienced an app support team this responsive. They answered all of my questions within minutes and implemented the necessary code changes quickly, at no additional cost. Highly recommended.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Titan Wellness, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share

Feb. 17, 2026

Thomas was great! Very helpful & kind.

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Free Spirit Bike Jerseys, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share

Feb. 15, 2026

Thomas was great and very patient. Randy EFX

Store

EFX USA

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi EFX USA, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share

Feb. 12, 2026

Great app! Mabel the support agent helped me tons.

Store

Oytiot

Using app

7 days

Total reviews

8

Average rating

4.9

Developer Reply

Hi Oytiot, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share

Feb. 10, 2026

Installed and already see the benefits, Support from Mabel was quick, easy and able to solve my issue quickly. If you are looking for a support Bot. We recommend Moose

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tweak me Online, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share

Feb. 6, 2026

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi RESIN ROCK, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share

Feb. 3, 2026

Great chatbot app on Shopify...the basic free plan itself is amazing...and the customer support is really helpful and quickly responding especially Thomas and others whom I dont remember the names...thanks for building such an app..

Store

Kullun

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Kullun, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share

Jan. 30, 2026

Mina was amazing. Awesome work and has an abundance of knowledge. I came to her with a problem and she solved it right away! 10/10.

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Heal&Pour, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share

Jan. 29, 2026

Really happy with the support provided by VegaHub so far, especially by Mabel who has been super helpful in getting us up and running with the FAQ builder.

Using app

1 day

Total reviews

27

Average rating

5.0

Developer Reply

Hi NI Candle Supplies LTD, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share

Jan. 28, 2026

Very responsive assistance during set up. Looking forward to using the app!

Using app

About 19 hours

Total reviews

6

Average rating

4.3

Developer Reply

Hi Studio Cakes, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share

Jan. 28, 2026

Definitely the most value for the money. Everything works great and it's quite good pricing compared to other chatbots.

Store

Atlan

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi Atlan, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share

Jan. 21, 2026

App has been working great and anu bugs have been resolved rather fast by heir support team.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Roush Performance Products, Inc., Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share

Jan. 20, 2026

Moose AI is awesome and their team is very responsive with helping. I was having trouble with the integration onto the website and Mabel helped me and got everything working perfectly. Thanks!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Global Public Safety, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share

Jan. 19, 2026

Ser ut til å fungerer veldig bra - tester ut nå, men ser bra ut, bra svar, bra support... fornøyd så langt. Bra jobba Thomas.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hei Drømmemøbler shop, Tusen takk for at du tok deg tid til å gi oss en så flott 5-stjerners anmeldelse! Hvis du noen gang trenger hjelp eller har spørsmål, ikke nøl med å kontakte oss.

5 / 5 Share

Jan. 16, 2026

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Konditer.ge, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share

Jan. 15, 2026

Thomas is quick in response and friendly. He was able to address my question effectively.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi McIntosh Trading, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share

Jan. 14, 2026

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi API Supplements, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share

Jan. 12, 2026

The app is intuitive and simple to use, made even better by the responsive and knowledgeable support team. Mabel was extremely supportive, taking the time to address every question and clarify all my concerns with great patience. She made the entire setup effortless, and I would highly recommend this app for live chat support.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi Cosa Piora, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share

Jan. 12, 2026

Team is amazing. I initially had a minor issue, but Mabel from the support team quickly reached out and clarified my concerns within minutes.

Store

Orgacia

Using app

About 1 year

Total reviews

26

Average rating

4.4

Developer Reply

Hi Orgacia, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.