Moose AI Chatbot & Live Chat for Shopify

Moose AI Chatbot & Live Chat

Support customer with UNLIMITED AI chat, livechat, inbox & FAQ
Rating
5.0
Feedback
483
Reviews
Chart
#288
Shopify

All reviews

5 / 5 Share
Aug. 29, 2024

The support and development teams from Moosedesk has been great. Few issues that we have had, but the team have been helpful with every step.

Store Using app Total reviews Average rating
IRWINS MEGASTORE 14 days 3 5.0
Developer Reply

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us. It's always our pleasure to accompany you. All the best, Mina from MooseDesk Team

5 / 5 Share
Feb. 25, 2026

Excellent customer service, very responsive. We love the FAQ section of the chat. Thanks Mabel for helping me today.

Store Using app Total reviews Average rating
The Silver Store Over 1 year 2 5.0
Developer Reply

Hi The Silver Store Team It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you. If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk. Anne rom MooseDesk Team

5 / 5 Share
Aug. 24, 2024

Easy set up, and amazing customer support

Store Using app Total reviews Average rating
Capra Running Co. 4 days 6 5.0
Developer Reply

Hi Capra Running Co., Thank you so much for taking the time to leave us a fantastic 5-star review for us. Your kind words truly brightened our day. We're thrilled to hear you're enjoying our service. If you ever have more feedback or suggestions, feel free to share. We appreciate your support! Best regards, Anne from MooseDesk Team

5 / 5 Share
Aug. 23, 2024

I'd highly recommend Moosedesk, super easy to use and FREE (for now), their features are extensive. Special shoutout to Anne, for helping me solve some issues very quickly!

Store Using app Total reviews Average rating
Fluffy & Chonky 9 days 1 5.0
Developer Reply

Hi Raineee It's Anne here, thank you so much for your positive review and shoutout. It really makes my day. We are happy that you like our app and will work harder to keep your heart forever haha. Really thank you so much for your support and hope you all the best in life Anne from MooseDesk Team

5 / 5 Share
Aug. 22, 2024

Amazing functionality and immediate support response, really impressed.

Store Using app Total reviews Average rating
My Store 24 minutes — —
Developer Reply

We are grateful for your wonderful review! Our entire team is ecstatic right now! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers. Please contact us via live chat or email if you require assistance. If you require our assistance, we are always available! We hope to be of assistance to you! Mina from MooseDesk Team

5 / 5 Share
Aug. 21, 2024

Great CS and app! highly recommend

Store Using app Total reviews Average rating
MugenSense 10 days 4 5.0
Developer Reply

Hi MugenSense, Thank you so much for your kind words, it’s a great motivation for me and our team to keep improving ourselves! It is our pleasure to assist you. Please don't hesitate to reach out whenever you have any concerns. Have a great day! Mia from MooseDesk Team

5 / 5 Share
Aug. 19, 2024

Great

Store Using app Total reviews Average rating
Beyond Free STGストア About 1 hour 2 5.0
Developer Reply

Good day to you, We couldn't be happier to have met your expectations with our app and services! Our app will definitely improve thanks to your support. If you have any questions or concerns, feel free to contact us by live chat or email. Best wishes, Mina from MooseDesk Team

5 / 5 Share
Aug. 16, 2024

SO far, so good. Very very helpful and responsive.

Store Using app Total reviews Average rating
Sodd Ocks 13 minutes 2 5.0
Developer Reply

Good day Sodd Ocks, Thank you so much for such a lovely review! Mina will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services. For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email. We are excited to speak with you! Best wishes, Mina from MooseDesk Team

5 / 5 Share
Aug. 13, 2024

Outstanding service and outstanding App and just keep getting better. It is so clean and clutter free, better than the expensive Support Ticket Apps I have used in the past. I am using this on 3 of my websites. Well done guys.

Store Using app Total reviews Average rating
RustStop 3 months 2 4.5
Developer Reply

Hi Terry, Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk. Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission. Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out! Sincerely, MooseDesk Team

5 / 5 Share
Aug. 12, 2024

Great app!!

Store Using app Total reviews Average rating
Poster Peak About 1 month 3 5.0
Developer Reply

Hi Poster Peak, Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you're enjoying our app and that it's meeting your needs. Your feedback motivates us to keep improving and providing the best service possible. If you have any suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing us and for being a valued customer. Best regards, Sam from MooseDesk Support Team

5 / 5 Share
Aug. 9, 2024

The functionality is very rich and powerful! The technical support is also very quick, almost meeting all my needs. It would be perfect if the templates could be more diverse and allow uploading of custom fonts.

Store Using app Total reviews Average rating
Curtarra About 2 months 6 4.3
Developer Reply

Hi Curtarra, I really appreciate you taking the time to share your thoughts with us! Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us. Please do not hesitate to contact us if a problem arises. We are always available to assist you. Mia from MooseDesk Team

5 / 5 Share
Aug. 7, 2024

Simple to install and use (just used the FAQs so far), and fantastic support! Had a minor snag and they resolved it right away. Thank you!

Store Using app Total reviews Average rating
Brook About 1 hour 4 5.0
Developer Reply

Thank you very much! We were overjoyed to receive such positive feedback! Because of you, we now have even more motivation to improve our services in the coming days :D If you require assistance, please contact us via Live Chat or email. Have a wonderful day! Mina from MooseDesk Team

5 / 5 Share
Aug. 7, 2024

Einfach zu bedienende App, die auch noch gut aussieht. Der Support von MINA war schnell, unkompliziert und sehr freundlich. Vollstens zu empfehlen! :-)

Store Using app Total reviews Average rating
|c|o|l|o|u|r| of the day® About 3 hours 6 5.0
Developer Reply

Hallo Wir freuen uns sehr über Ihre 5-Sterne-Bewertung! Es ist wunderbar zu hören, dass MooseDesk Ihre Bedürfnisse und Erwartungen erfüllt. Unser Ziel ist es, den bestmöglichen Service zu bieten, und Ihr positives Feedback motiviert uns, uns weiter zu verbessern. Wenn Sie jemals Fragen oder zusätzliches Feedback haben, sind wir hier, um Ihnen zu helfen. Danke, dass Sie sich für MooseDesk entschieden haben! Mina von MooseDesk

5 / 5 Share
Aug. 7, 2024

推荐,好用

Store Using app Total reviews Average rating
Honeywell Smart Lighting 12 days 4 5.0
Developer Reply

Hi Honeywell Smart Lighting, 感谢您给予我们的五星评价!🌟 我们很高兴听到您喜欢我们的应用程序,并且它满足了您的需求。您的反馈激励我们不断改进,提供最好的服务。 如果您有任何建议或在未来需要帮助,请随时与我们联系。我们在这里为您服务! 再次感谢您选择我们并成为我们尊贵的客户。 此致, MooseDesk 支持团队

5 / 5 Share
Aug. 5, 2024

Muy eficiente el area de atención al cliente, soluciones rapidas 100% efectivas

Store Using app Total reviews Average rating
G-Talent.Net 1 day 15 4.7
Developer Reply

Have a good day, Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help! Mina from MooseDesk Team

5 / 5 Share
Aug. 5, 2024

So I originally came to this app looking for a good shopify inbox alternative. At the time they didnt have livechat, but now they do!! So it is literally perfect, the interface is user friendly and makes managing tickets so much easier. Perfect app and they are always improving!! They also have such a friendly support team

Store Using app Total reviews Average rating
HTNetwork 5 months 2 5.0
Developer Reply

Hi Wendy, We're incredibly grateful for your wonderful 5-star review. It's customers like you who make our work truly rewarding. We're always striving to improve, so if you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we look forward to your next visit! Anne from MooseDesk Team

5 / 5 Share
Aug. 5, 2024

I had an excellent experience using this tool. The support provided by the team was outstanding and greatly appreciated. During testing in my development environment, I found that the tool's functionality worked flawlessly without necessitating any code changes, which significantly streamlined the implementation process.

Store Using app Total reviews Average rating
Panoplylondon 1 day 3 5.0
Developer Reply

Hi Suresh Shankar Thank you for taking the time to leave us a perfect 5-star review! We're honored to have earned your trust and loyalty. As a valued customer, your opinion means a lot to us. We'll continue working hard to provide you with the best possible experience. Looking forward to exceeding your expectations on your next visit! Anne from MooseDesk Team

5 / 5 Share
July 31, 2024

My support agent Mina, was so helpful today with my questions. With every answer she also shared a screenshot with me. Customer Service isn't dead after all!

Store Using app Total reviews Average rating
Everythings Outdoors 3 days 3 5.0
Developer Reply

Have a fantastic day, We appreciate your kind words. Mina and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team. If you need additional help, please contact us! Best regards, Mina from MooseDesk Team

5 / 5 Share
July 29, 2024

I had a couple of questions and Mia was able to answer them and provide assistance quickly. The app is everything I have been looking for to simplify customer chats, frequently asked questions, claims, etc. It is fast, customizable and the support is 100% invested in quickly getting you help when you need it. I have searched for the perfect app for the right price for about two years now and wish I had found Moose quicker.

Store Using app Total reviews Average rating
Kentucky Country Home, LLC About 2 hours 8 4.0
Developer Reply

Hi Owen, it's Mia here Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us. If you have any questions or concerns, feel free to drop us a message. We are always ready to help you! Have a wonderful day, and take care! Mia from MooseDesk

5 / 5 Share
July 24, 2024

This software is absolutely great! The team was very helpful in answering inquiries and also allowed for some customization to cater it perfectly to my business. I would highly recommend this to everyone in need of a Help Desk solution.

Store Using app Total reviews Average rating
Electric Parts Depot 7 days 4 4.0
Developer Reply

Hi Akii We appreciate your kind words. Mina and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team. If you have any questions or concerns, feel free to drop us a message. We are always ready to help you! Regards, Mina from MooseDesk Support Team

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