All reviews

Rating Breakdown

  • 5
    82% (107 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    12% (16 ratings)

Reviews with Text

  • 98% (129)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 4, 2022

I used this app to connect my two stores and it works perfectly. The support I received to install the app was great and help me to set everything very fast. They have a great supporting team, actually I received the help in my mother language which was amazing.

Using app

3 days

Total reviews

3

Average rating

5.0

2 / 5 Share

Feb. 3, 2022

Its alright but it sometimes has some really critical issues which isnt great when it syncs with all of the stores.

Using app

9 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi Team at ONYXCOOKWARE DK, Thank you for using the app and providing feedback! As discussed, we will wait for the list of items you question/would like to see improved and we will work on them as received!

5 / 5 Share

Jan. 27, 2022

An extremely helpful app to sync products and collections across various sites. We have used this app for over 3 years on multiple sites with over 5000 products on each site and the app just works seamlessly. No more headache of copy paste between sites to keep them in sync. The app just works, no hassle, no errors etc. Great app for the task. Thank you for your support too over the years. Fast reply on email and google meeting too whenever needed for support etc. Can't ask for anything more. :) Love it!

Using app

7 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 24, 2022

We tried hard to set up this app but it did not work. All our products have been set offline over and over again and it is just frustrating. The support team was also not a help. We do not recommend this app.

Using app

About 17 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi Team at Garden Igloo, Thank you for your review, for getting in touch, and additional information you kindly provided via direct comms. Indeed, the process of configuring a complex integration application may be challenging and require preparation and in certain cases assistance from our team. For this reason, we always offer an onboarding call if a customer needs any assistance. We are sorry the balance between features and simplicity was not up to your expectations. We have already reviewed our communications as well as your stores’ initial setup and we will see how we can improve moving forward. Regards, Team at Egnition

5 / 5 Share

Jan. 15, 2022

Amazing customer service - really I did not believe anyone would spend so much time and effort trying to solve all my concerns, really outstanding, thanks Alexis! Quick and easy setup, and I have so far connected 2 stores and will also connect a third store. Saves me A LOT of time when creating products, updating them and especially with the inventory sync! Highly recommended!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

This app is a very good tool for syncing inventory among different stores. You can also duplicate products from one store to the other store easily. The customer service is excellent. They reply email very fast and they also offer online call help. I am vey satisfied with this app until now.

Using app

16 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 16, 2021

Synced 3 shops so far and the app work pretty smooth. Very easy to manage and to understand how it works. Suggested

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2021

Awesome app, keeps all our stock perfectly in sync across a number of stores. And outstanding support. We had an issue and got a support call pretty much straight away which fixed everything :-)

Store

Yo Keto

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

I had a challenge with the multistores and this application perfectly meets my needs. Great customer service.

Using app

3 days

Total reviews

6

Average rating

3.8

4 / 5 Share

Oct. 12, 2021

We've been using the app for over a year now and it's been doing a good job syncing all of our products in multiple stores and locations. Even though we might have had occasional small issues with syncing individual products, the support team was always quick to reply and help us find the cause and resolved it. The app is easy to use and set up. Overall very good system.

Store

Season

Using app

Over 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 22, 2021

Top notch. Great customer service, very responsive when I panic. Great knowledge, app works amazingly. Thanks!

Using app

7 days

Total reviews

8

Average rating

5.0

4 / 5 Share

Sept. 21, 2021

A little issue at start when upgrading the plan, but the support has been very reactive and effective. I use this app to sync my stores's inventory and everthing is working perfectly.

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 31, 2021

Awesome support service! The perfect app to sync your Shopify Plus stores and forget about repeating tasks.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

I wanted to wait until we were fully set up and had been running the app for a while before rating it. This app has done exactly what we were looking for and is a great value for the price, considering how much time it is saving our team! My company has two physical stores, each with its own Shopify store, but a lot of our products are sold on both sites. We used to manually create a listing on each of our sites for each new product, manually update on each site whenever a change needed to be made for a product listing, and manually had to communicate across locations and update inventory when an item was sold at one location. Besides taking up a lot of extra time, this also left a significant margin for error and lack of consistency in the product listings across the two sites. With this app, whether we're creating a new listing or updating an existing one, we can now do that one time, in one place, and see the changes reflected across both of our sites. We were even able to sync up both of our locations for inventory, so when an item sells or is added at either store, it automatically updates across both. I also want to note that I had a few questions before installing the app and during the setup process and the developer's team has been very helpful, with fast but thorough responses to all of my questions and helped me get the app up and running quickly and smoothly. They also made sure I knew how to back up my products prior to installation so that I felt more confident when installing the app in case there had been any issues. I did have to spend some time making sure that all of our products had unique SKUs before activating the app but since I took the time to ensure that was done, I didn't have any problems once I installed the app. Very happy with this app as are my co-workers who were doing most of the manual work before, and my bosses who have the peace of mind in knowing that none of our product listings will have inconsistencies.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

We're still in test mode with this app, but it's performing really well and seems like an excellent and useful app for multi-store owners with the same stock that needs inventory synch.

Store

LUXX

Using app

13 days

Total reviews

14

Average rating

3.7

5 / 5 Share

July 3, 2021

This is a fantastic app and does exactly what I need which is to synch inventory across 2 stores. The support team were very helpful when I first had questions about installing the app, super fast to respond and answered all my questions. When I came to install the app, the instructions were so clear I didn't have any follow up questions and it worked immediately.

Store

A7 UK

Using app

3 days

Total reviews

9

Average rating

5.0

5 / 5 Share

June 25, 2021

A very responsive and professional team, I do not regret working with them ! Thanks a lot and keep it up !

Using app

7 days

Total reviews

6

Average rating

4.2

5 / 5 Share

June 22, 2021

This app has helped us avoid errors managing inventory across multiple stores and has streamlined our product launch process. We had a few issues in the setup which turned out to be out own fault but support were responsive and helped us figure out the problem quickly. Highly recommended!

Using app

25 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 14, 2021

Works great and is very reliable. The support team is always super helpful and quick to respond to any questions.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2021

Great app, works like a charm, we're syncing 3 Shopify stores without any issues. Support is super fast and attentive.

Using app

1 day

Total reviews

4

Average rating

5.0