Multi‑Store Sync Power
Multi-Store Sync Power Inventory & Products Sync for Shopify
Rating
4.2
feedback
131
chart
#1,641
All reviews
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May 6, 2021
Simple and perfect. Ran some tests and it's great, syncs the products easily and quickly. I was glad for the free option, as we needed something for proof of concept without being charged monthly. I just hope we get more products so that we can give you money! Wonderful support too. I can only hint towards developing better interface options for viewing plan pricing down the road. Other than that, flawless.
May 6, 2021
Great app. It´s saving a lot of time. Syncing between two stores with different currencies never been so easy. Also great support if you have any questions and ideas :-)
April 27, 2021
I downloaded this app to automate inventory between two Shopify stores, one in Japanese and one in English. I really appreciate the level of customization that comes with it, and my boss is willing to pay for the very low monthly price for this service. I had some trouble because of the customization and emailed the developer's support, and they were very quick with their replies and super helpful. I would recommend this to anyone running multiple stores.
March 9, 2021
I am using this app for a while now and I must say that I am very happy with the app itself and the customer service. I had a problem caused by another app lately and it screwed my entire inventory. Multi-Store were kind enough to help me out with this problem: they took time to extract data from their system and provide me all the inventory modification during for a specific timeframe in a .csv file. Thank you again for your awesome service!
Dec. 23, 2020
I used this app to link products, inventory and collection for my four stores. There were some small challenges on the way but the tech support is amazing. They are always very helpful and get the request done in timely fashion.
Sept. 24, 2020
If you are looking for a simple way of managing multiple stores and inventory this is by far the best app available for shopify. As a developer that has built many sites for clients this app has saved us hundreds of hours of time and hundreds of dollars managing our inventory between our stores and online sites. We have 7 physical locations with it's own inventory for each store, this app has allowed us to sync and sell ONLY the products we have in store for that particular shopify site. The developers of this app is the most professional people that I have had to pleasure of working with, we have setup a couple of online face to face meetings to discuss enhancements, configurations and minor issues that were encountered during setup and they quickly provided a solution to help us move forward. We have over 5,000 products in our stores and are adding new products daily to our main store which are being automatically synced to the other online sites for each location. We have linked our POS and Inventory system to our main site and the rest is automatically handled by Multi-Store Sync app. The configuration is pretty straight forward with a few things that you have to ensure is configured correctly, however the safety net feature allows you to build additional sites without the fear of impacting inventory on your main store.
Sept. 3, 2020
This the app hoping it would help connect my inventory between stores. My store started deleting inventory on its own. Contacted shopify support and they told me it was an issue with multi store. Multi store ended up erasing my inventory data and changing my SKU numbers, causing the store to suddenly have zero inventory in SKUs. Not sure how extensive the damage is, but we've deleted the APP and now have to go in and do a full inventory count. maybe this app is a good solution, but changing my SKU numbers and inventory count is not something i can deal with right now.
Thank you so much for trying the app and finding the time to connect. We are glad we managed to get to the bottom of it and identify the data corrections required in order to use the app. Welcome back and let us know should you need anything else :)
Sept. 2, 2020
We were looking for the solution for syncing inventory and products between two different stores. The app helped us to achieve that. Awesome App! In terms of the support, it was really quick, and thanks to Daniel and the team for that.
Aug. 25, 2020
Great app, easy to use. The customer support team was super quick to work with us and help resolve the issue and followed back up a week later to make sure it was still resolved without any new occurrences. Good app and great support team.
July 30, 2020
What an amazing piece of software (app). Sync of any kind is usually a pain and prone to errors but Multi‑Store Sync Power (Egnition) is a very well made app. It is perfectly syncing our products (over 5000 including SKUs) through our unique Barcodes. We could not use SKU as sync entity as they are not unique but Barcodes are and Egnition provides Barcodes as sync entity which was great news for us. Now we can save a lot of admin time to keep the products in sync which was always a huge pain, prone to errors and expensive in many ways. Thank you for all your help over the phone and emails. Great work - well done! Cheers!
July 17, 2020
Don't install the app!!! Almost 2000 variants turned to negative qty and still not sure it messed up other items as well. I emailed support back and forth but they reply my email every 2 days without a solution for almost a week. Decided to just uninstall it. Now I need to fix up the whole inventory which will take me a while :(
July 17, 2020
Don't install the app!!! Almost 2000 variants turned to negative qty and still not sure it messed up other items as well. I emailed support back and forth but they reply my email every 2 days without a solution for almost a week. Decided to just uninstall it. Now I need to fix up the whole inventory which will take me a while :(
Thank you so much for your review and apologies the communications on our side were not great. Indeed, the app requires unique SKU for each variant and speaking of one-way sync it is only possible for products & collections but not inventory. On behalf of the team, we apologize for not explaining it clearly and not providing an adequate level of support on this occasion.
July 16, 2020
App goes down erratically and causes issues with our inventory sync. If you are high SKU and high traffic store then even a 30 mins of app downtime can cause a havoc with inventory. Our store sync was down for more than 6 hours. In this day and age an essential service being down for 6 hours is a joke. Developer team is in Australia with no contact number listed or support allocated for customers in European time zones. No references for the company egnition or developers working at egnition found on LinkedIn, twitter or github. Makes us wonder if our store is in safe hands. Irresponsible? OR secretive? Stay away from the app if you are heavily reliant on store sync in (near) real time.
Thank you for your review and email communications on this subject. We are sorry the app experienced the problem & slowed down significantly. As we assured you no data was lost during this period of time and the app caught up on all the changes by the end of this process. As for the support, I can assure you that the team is spread across the globe (including few team members in CEE) and work using the follow-the-sun approach which is the only way to ensure the current support guarantee. We indeed do not provide the phone support at this stage since it would require an increase in the fees and merchants have been praising us for the ability to keep the fees at the current level, so, we made a decision to keep it this way.
Aug. 19, 2020
See Updates below: Original Review: The app is great, all the features are very nice but lacks on what it should do best. Found multiple issues during syncs including using their fail safes. Creating an order on one store and deleting an order with the exact same items on another .. Causes inventory issues. Recommend the use of a better algorithm. Recommend providing Master slave store configuration (one way syncing). Love what you did with the prices, but give us more options for us who work the prices from the cost.. Say allow selecting the cost as the basis for the Price (cost-plus) Update 1: Upgraded to 4 star from their great support. Once a solution is found will update Update 2: After giving the team the details and ways to replicate the issue. The team took action and updated their app and fixed the remainder issues. We are really satisfied with the App and their amazing support. Thank you! Updated to 5-stars
Hi Team at Privé Perfumes, Thank you for taking the time to review the app and share a number of great suggestions - this is highly appreciated! We will certainly be happy to work together with you to review & resolve any issues that have come up during your use of the app, we will just need the extra information if you are open to that (we will reach out separately). Also, happy to bring up the additional price logic with the product team to see if we can introduce it.
May 20, 2020
This app does its job perfectly. I have tried several similar apps but this is truly the best. The synchronization of the inventory takes place in real time and does not miss a beat. The value for money is excellent, and above all the customer care is impeccable fast and efficient, the guys have always proved available even in the case of my personalization request they are working hard to add the new function to the app in a very short time
Oct. 31, 2023
Just an update to my 2020 review - still a great app and no issues whatsoever. Thanks to Vishal for sorting a problem very quickly as I had turned off syncing and couldn't remember how it was set up! Great customer service which makes all the difference. We had a few hiccups at the start but Vlad and Tom were quick to reply as it is sometimes a bit difficult to get your head round different locations and what fields sync. Easy to use and straightforward app.
March 16, 2020
This app does exactly what it says it does. Just don't jump on trying to use it ASAP. First, you need to fully understand what it can do and how it can do it. On another note, kudos to the developer for responding to questions on the weekend, this is very rare with other developers. Fred
March 7, 2020
Great App when figures out how to use it properly. Allowed me to connect all my inventory across different sites quickly and at a cheaper cost to alternatives
March 5, 2020
Easy to navigate and use the app. I use this to sync the inventories in my two websites. The auto-syncing helps a lot to manage the stock level in two different websites! Highly recommend it.
Jan. 25, 2020
I used this app to sync the inventory between my wholesale and retail websites. The customer service is extremely responsive. My favorite feature is that you can set a price rule for the sync, for example my retail site products are 2x the price of the matching wholesale product and it makes this a seamless process