Multi‑Store Sync Power for Shopify

Multi‑Store Sync Power

Real-time sync of inventory, products, collections and more.
Rating
4.6
Feedback
126
Reviews
Chart
#705
Shopify

All reviews

5 / 5 Share
Dec. 23, 2020

I used this app to link products, inventory and collection for my four stores. There were some small challenges on the way but the tech support is amazing. They are always very helpful and get the request done in timely fashion.

Store Using app Total reviews Average rating
Blue Sky Clothing Co Ltd 8 months 4 5.0
5 / 5 Share
Sept. 24, 2020

If you are looking for a simple way of managing multiple stores and inventory this is by far the best app available for shopify. As a developer that has built many sites for clients this app has saved us hundreds of hours of time and hundreds of dollars managing our inventory between our stores and online sites. We have 7 physical locations with it's own inventory for each store, this app has allowed us to sync and sell ONLY the products we have in store for that particular shopify site. The developers of this app is the most professional people that I have had to pleasure of working with, we have setup a couple of online face to face meetings to discuss enhancements, configurations and minor issues that were encountered during setup and they quickly provided a solution to help us move forward. We have over 5,000 products in our stores and are adding new products daily to our main store which are being automatically synced to the other online sites for each location. We have linked our POS and Inventory system to our main site and the rest is automatically handled by Multi-Store Sync app. The configuration is pretty straight forward with a few things that you have to ensure is configured correctly, however the safety net feature allows you to build additional sites without the fear of impacting inventory on your main store.

Store Using app Total reviews Average rating
Sunshine Daydream 4 months 7 5.0
1 / 5 Share
Sept. 3, 2020

This the app hoping it would help connect my inventory between stores. My store started deleting inventory on its own. Contacted shopify support and they told me it was an issue with multi store. Multi store ended up erasing my inventory data and changing my SKU numbers, causing the store to suddenly have zero inventory in SKUs. Not sure how extensive the damage is, but we've deleted the APP and now have to go in and do a full inventory count. maybe this app is a good solution, but changing my SKU numbers and inventory count is not something i can deal with right now.

Store Using app Total reviews Average rating
Tether About 2 months 4 3.8
Developer Reply

Thank you so much for trying the app and finding the time to connect. We are glad we managed to get to the bottom of it and identify the data corrections required in order to use the app. Welcome back and let us know should you need anything else :)

5 / 5 Share
Sept. 2, 2020

We were looking for the solution for syncing inventory and products between two different stores. The app helped us to achieve that. Awesome App! In terms of the support, it was really quick, and thanks to Daniel and the team for that.

Store Using app Total reviews Average rating
Lemon Jelly Canada 3 months 3 5.0
5 / 5 Share
Aug. 25, 2020

Great app, easy to use. The customer support team was super quick to work with us and help resolve the issue and followed back up a week later to make sure it was still resolved without any new occurrences. Good app and great support team.

Store Using app Total reviews Average rating
Best Boat Wire About 1 month 1 5.0
5 / 5 Share
July 30, 2020

What an amazing piece of software (app). Sync of any kind is usually a pain and prone to errors but Multi‑Store Sync Power (Egnition) is a very well made app. It is perfectly syncing our products (over 5000 including SKUs) through our unique Barcodes. We could not use SKU as sync entity as they are not unique but Barcodes are and Egnition provides Barcodes as sync entity which was great news for us. Now we can save a lot of admin time to keep the products in sync which was always a huge pain, prone to errors and expensive in many ways. Thank you for all your help over the phone and emails. Great work - well done! Cheers!

Store Using app Total reviews Average rating
WD Designs Wholesale About 3 hours 4 5.0
1 / 5 Share
July 17, 2020

Don't install the app!!! Almost 2000 variants turned to negative qty and still not sure it messed up other items as well. I emailed support back and forth but they reply my email every 2 days without a solution for almost a week. Decided to just uninstall it. Now I need to fix up the whole inventory which will take me a while :(

Store Using app Total reviews Average rating
Paris Station Shop 15 days 1 1.0
1 / 5 Share
July 17, 2020

Don't install the app!!! Almost 2000 variants turned to negative qty and still not sure it messed up other items as well. I emailed support back and forth but they reply my email every 2 days without a solution for almost a week. Decided to just uninstall it. Now I need to fix up the whole inventory which will take me a while :(

Store Using app Total reviews Average rating
Italy Station by GD 15 days 2 3.0
Developer Reply

Thank you so much for your review and apologies the communications on our side were not great. Indeed, the app requires unique SKU for each variant and speaking of one-way sync it is only possible for products & collections but not inventory. On behalf of the team, we apologize for not explaining it clearly and not providing an adequate level of support on this occasion.

1 / 5 Share
July 16, 2020

App goes down erratically and causes issues with our inventory sync. If you are high SKU and high traffic store then even a 30 mins of app downtime can cause a havoc with inventory. Our store sync was down for more than 6 hours. In this day and age an essential service being down for 6 hours is a joke. Developer team is in Australia with no contact number listed or support allocated for customers in European time zones. No references for the company egnition or developers working at egnition found on LinkedIn, twitter or github. Makes us wonder if our store is in safe hands. Irresponsible? OR secretive? Stay away from the app if you are heavily reliant on store sync in (near) real time.

Store Using app Total reviews Average rating
Dookan 2 months 6 3.7
Developer Reply

Thank you for your review and email communications on this subject. We are sorry the app experienced the problem & slowed down significantly. As we assured you no data was lost during this period of time and the app caught up on all the changes by the end of this process. As for the support, I can assure you that the team is spread across the globe (including few team members in CEE) and work using the follow-the-sun approach which is the only way to ensure the current support guarantee. We indeed do not provide the phone support at this stage since it would require an increase in the fees and merchants have been praising us for the ability to keep the fees at the current level, so, we made a decision to keep it this way.

5 / 5 Share
Aug. 19, 2020

See Updates below: Original Review: The app is great, all the features are very nice but lacks on what it should do best. Found multiple issues during syncs including using their fail safes. Creating an order on one store and deleting an order with the exact same items on another .. Causes inventory issues. Recommend the use of a better algorithm. Recommend providing Master slave store configuration (one way syncing). Love what you did with the prices, but give us more options for us who work the prices from the cost.. Say allow selecting the cost as the basis for the Price (cost-plus) Update 1: Upgraded to 4 star from their great support. Once a solution is found will update Update 2: After giving the team the details and ways to replicate the issue. The team took action and updated their app and fixed the remainder issues. We are really satisfied with the App and their amazing support. Thank you! Updated to 5-stars

Store Using app Total reviews Average rating
Privé Perfumes About 2 months 8 5.0
Developer Reply

Hi Team at Privé Perfumes, Thank you for taking the time to review the app and share a number of great suggestions - this is highly appreciated! We will certainly be happy to work together with you to review & resolve any issues that have come up during your use of the app, we will just need the extra information if you are open to that (we will reach out separately). Also, happy to bring up the additional price logic with the product team to see if we can introduce it.

5 / 5 Share
May 20, 2020

This app does its job perfectly. I have tried several similar apps but this is truly the best. The synchronization of the inventory takes place in real time and does not miss a beat. The value for money is excellent, and above all the customer care is impeccable fast and efficient, the guys have always proved available even in the case of my personalization request they are working hard to add the new function to the app in a very short time

Store Using app Total reviews Average rating
Kid's Company Almost 2 years 3 5.0
5 / 5 Share
Oct. 31, 2023

Just an update to my 2020 review - still a great app and no issues whatsoever. Thanks to Vishal for sorting a problem very quickly as I had turned off syncing and couldn't remember how it was set up! Great customer service which makes all the difference. We had a few hiccups at the start but Vlad and Tom were quick to reply as it is sometimes a bit difficult to get your head round different locations and what fields sync. Easy to use and straightforward app.

Store Using app Total reviews Average rating
Brooke Gregson Over 3 years 1 5.0
5 / 5 Share
March 16, 2020

This app does exactly what it says it does. Just don't jump on trying to use it ASAP. First, you need to fully understand what it can do and how it can do it. On another note, kudos to the developer for responding to questions on the weekend, this is very rare with other developers. Fred

Store Using app Total reviews Average rating
Forge de Laguiole USA 7 months 1 5.0
5 / 5 Share
March 7, 2020

Great App when figures out how to use it properly. Allowed me to connect all my inventory across different sites quickly and at a cheaper cost to alternatives

Store Using app Total reviews Average rating
Walk London Europe 1 day 1 5.0
5 / 5 Share
March 5, 2020

Easy to navigate and use the app. I use this to sync the inventories in my two websites. The auto-syncing helps a lot to manage the stock level in two different websites! Highly recommend it.

Store Using app Total reviews Average rating
One Fine Secret 20 days 12 4.8
5 / 5 Share
Jan. 25, 2020

I used this app to sync the inventory between my wholesale and retail websites. The customer service is extremely responsive. My favorite feature is that you can set a price rule for the sync, for example my retail site products are 2x the price of the matching wholesale product and it makes this a seamless process

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 6, 2020

Seems to be a solid build. I tested several other apps. This one performs best for our use case with 3 stores and each one in a different language.

Store Using app Total reviews Average rating
Dietz.se 23 days 9 4.9
5 / 5 Share
Dec. 17, 2019

We have used the app couple of months and after small configuring it seems to work well with four different shops.

Store Using app Total reviews Average rating
Chia de Gracia FI About 2 months 2 5.0
5 / 5 Share
Nov. 27, 2019

Funciona perfectamente. Le falta poder automatizar compras a proveedores, poder fijar un stock mínimo y un stock de reposición.

Store Using app Total reviews Average rating
DIVAIN About 2 months 15 4.9
5 / 5 Share
Nov. 6, 2019

Perfect app for me! I used to have 1 multilanguage shop, but to take things to the next level I seperated them into 2 stores. I use this app so sync all my products stock between my English and Dutch shop. Easy setup and very good interface!

Store Using app Total reviews Average rating
AfricanFabs 21 days 10 4.5
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