Inventory Sync, Multi store TP
All reviews
Review RSS feed
Very nice and useful app :) Support is also great thx
Super APP und sehr gutes Preis-Leistungsverhältnis. Alle Produkten inkl. Tags, Beschreibungen, Kollektions etc. wurden übernommen vom Main Store und so war es viel weniger Arbeit für uns einen weiteren Shop zu eröffnen mit den gleichen Produkten. Ich hatte ein kleines Problem und Laura hatte mir sehr schnell dabei geholfen zudem war sie auch immer sehr gut erreichbar. Customer Support ist hier definitiv auch sehr gut.
Recently we installed your app to sync inventory between two stores. We have two stores; a retail and wholesale. When we first installed the app we made our retail store the source and the wholesale store the destination. However, we decided to delete the app from both stores within 2 minutes of linking the stores. After installing the app to sync inventory between our retail and wholesale stores, we uninstalled it from both stores within minutes. Despite this, app immediately initiated a two-way sync, corrupting data across both stores. Inventory was pushed back and forth between the source and destination. Product collections were removed from being visible online. Destination store banners were appearing on source products. Duplicate collections were created. Product tags were altered. And most critically, the templates we had painstakingly built in our theme editor were permanently deleted and overtop of that the content on our pages was overridden, so there was no way for us to even recover or rebuild the pages, templates, and content. This app even affected our backup websites. This experience has been unacceptable. We installed app with the clear expectation that it would simplify and streamline our workflow. Instead, it created significant disruptions and forced us to spend considerable time and resources undoing the damage it caused. What should have been a straightforward installation turned into a highly disruptive ordeal for our business. The scope of the issues went far beyond what could reasonably be expected from an app of this kind. Some of the damage; such as permanently deleted templates, pages, and content, was irreversible and has left lasting impacts on our stores. These are not minor inconveniences; they represent critical parts of our operations that took time and effort to build, and the fact that they were erased in minutes is unacceptable. In short, instead of adding value, this app undermined the integrity of our systems and disrupted our ability to operate effectively.
Hi, Thank you for your detailed feedback. We’re very sorry for the frustration this caused. We’d like to clarify: the app does allow you to select exactly what product information to sync. This is configured in the destination store’s settings. If full sync is enabled, it may overwrite fields like tags, collections, or content. You can read more here: https://docs.tipo.io/product-syncs/select-specific-product-information-to-sync Also, please note that our app automatically creates product backups (found in the “Backups” tab of the app dashboard). This means you can restore product data if any unwanted changes occur. It appears the sync may have been triggered before these settings were configured, which can lead to unintended results. Our support team is always available to guide you step-by-step. We didn’t receive a support request from you before this review. If you’re open to it, we’d love the opportunity to work with you directly and help resolve any remaining concerns. Best regard, Laura Tipo team.
The support in the app is very quick and Laura help us a lot.
What a great find! Really helpful with the 4 stores we have to sync them all. Taking a little bit of tweaking so that all the handles were the same then Laura @ Tipo has been really helpful with the setup and making it all work. Thank you
Probably the worst customer service I have ever dealt with with a Shopify app. After repeatedly asking them to not resync my products as this would ruin all of the pricing my team spent hours doing, they did it anyway. My team had to go through everything again and reprice the items. Terrible Terrible would not recommend to anyone
We've been using Tipo Multistore to selectively sync product fields and metafields across multiple Shopify stores, and it works seamlessly. Laura from support has been consistently responsive and helpful—big thanks for making things easy for us. Highly recommend!
Great app for syncing data across all of my stores. Support has always been stellar and very quick to respond.
They have a good UI but the support team failed to help in every single possible way.
Funktioniert gut. Wir benutzen die App schon 2 Jahre ohne Fehler. Wir hatten ein paar Einrichtungsprobleme. Diese wurden innerhalb 24 Stunden gelöst. Der Customer Service is sehr schnell und klärt die Fragen schnell.
The team from Tipo HelpMe solved an issue at an expansion store. They were helpful in looking for a resolution to my problems
Horrible customer service, not answering the email. After 5 days of having a lot of issue with the orders, no asnwer. I had to unistall the app because was creating a lot of issues. Do not install this app if you have 1+ store to sync, the app is not working and they don't help you fixing the bugs.
It is easy to work enough. Of course as with anything there were questions and some miner issues mostly due to the fact that some things we didn't know how to handle. Laura was there to help so everything got cleared up pretty quickly. We use the app to sync the inventory between two stores in two different languages. I strongly advice to set all settings carefully before you hit that sync button and check the tutorial. Also back things up. Just in case ;)
We've been using the Tipo Multistore app for a while now, and it’s been such a time-saver. Syncing products and keeping everything aligned across multiple Shopify stores used to be a headache — but this app really simplified the process. I also want to give a big shoutout to Laura from their support team. She was super friendly, quick to help, and made everything way less stressful. Really appreciate her support! If you're managing more than one store, this app is definitely worth it.
Service à la clientèle super efficace!! Merci à Laurie pour l'aide et le support
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.