Rating

4.7

feedback

358

Reviews

chart

#1,794

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    26%
  • Less than a year
    51%
  • More than a year
    16%

Reviews Summary

The Webkul Multivendor Marketplace (MVM) app for Shopify has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its newly launched theme, which has transformed their marketplace into a more professional and organized platform. The design is clean, modern, and user-friendly, enhancing the overall seller and customer experience. The app's features, such as seller management, commission setup, and flexible settings, have been highlighted as key strengths. Additionally, users appreciate the responsive and knowledgeable customer support provided by the Webkul team, with specific mentions of helpful support agents like Prera Pawan Kumar, Abhishek Chaudhary, and Divyanshi Gautam. However, there are a few negative reviews mentioning issues with technical glitches, inconsistent behavior, and poor customer service experiences, leading to operational difficulties for some users.

Highlights

Positive reviews highlighting the app's newly launched theme, user-friendly design, and professional appearance.
Positive feedback on the app's features such as seller management, commission setup, and flexible settings.
Positive comments on the responsive and knowledgeable customer support provided by the Webkul team, with specific mentions of helpful support agents like Prera Pawan Kumar, Abhishek Chaudhary, and Divyanshi Gautam.
Negative reviews mentioning issues with technical glitches, inconsistent behavior, and poor customer service experiences, leading to operational difficulties for some users.

Rating Breakdown

  • 5
    82% (293 ratings)
  • 4
    6% (21 ratings)
  • 3
    2% (6 ratings)
  • 2
    1% (5 ratings)
  • 1
    6% (21 ratings)

Reviews with Text

  • 98% (340)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 28, 2026

We have been using Webkul’s Shopify Multivendor Marketplace (MVM) for our marketplace, and honestly, the newly launched theme feels like a breath of fresh air for us. When we first switched to this new theme, the difference was immediately noticeable. The marketplace started looking more professional, more premium, and much more organized. The design is clean, modern, and very easy to navigate. As a marketplace owner, it gave us confidence that our platform now looks trustworthy and ready to scale. Our sellers are also very happy with the changes. Their profiles look better, product listings are presented in a much clearer way, and overall the seller experience has improved a lot. From the customer side as well, browsing products feels smooth and enjoyable, whether on desktop or mobile. Performance has been solid. Pages load quickly, everything feels responsive, and the theme works perfectly with the Multivendor Marketplace features we are already using. We didn’t face unnecessary complications or confusion—it just works, which is exactly what you want when running a live marketplace. For us, this theme is not just about looks. It has genuinely improved how our marketplace feels and functions on a daily basis. It reflects the effort and understanding Webkul has for real multivendor businesses. Overall, we are very satisfied with this update. It has added real value to our platform, and using it feels good. We would confidently recommend this theme to anyone who is using or planning to use Webkul’s Shopify Multivendor Marketplace. One more thing we truly appreciate is Webkul’s customer support especially Prera Pawan Kumar. Their support team is very responsive, helpful, and understanding. Whenever we had a question or needed guidance, they were quick to assist and provided clear solutions. This level of support makes a big difference when running a live marketplace.

Store

Bookeaz

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

i love work with this webkul good support good good for marketplace i recommend this platform with good team fast support good speaking nice over all happy best app in shopify

Store

Urslook

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Shopify serves as an excellent platform for running a professional auction business, providing the reliability, flexibility, and professional presentation needed for QuickBid's Namibian marketplace. While it requires the Webkul app for auction-specific features and some customization for optimal auction workflows, the combination delivers a robust solution for managing city-based auctions, manual invoicing, and multi-location operations. The platform's scalability and professional infrastructure support QuickBid's growth ambitions while maintaining the operational flexibility needed for the unique auction business model.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

The Webkul Multivendor Marketplace for Shopify has transformed our store into a true marketplace with ease. It seamlessly allows multiple vendors to sell through a single Shopify storefront while managing their own products, inventory, and shipping workflows. The seller dashboards are intuitive, and features like seller-customer chat and automated order splitting make daily operations smooth. Commission, tax, and payout settings are flexible and customizable, which is essential for real-world marketplace operations. Support has been responsive and knowledgeable whenever we needed guidance. While the initial setup requires some learning, the platform is powerful and well-structured. Overall, it is a reliable, scalable solution for growing a professional multi-seller marketplace on Shopify.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

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