All reviews

Rating Breakdown

  • 5
    80% (675 ratings)
  • 4
    5% (42 ratings)
  • 3
    2% (18 ratings)
  • 2
    2% (17 ratings)
  • 1
    11% (90 ratings)
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5 / 5 Share

Sept. 29, 2021

Really good customer service, always really helpful. Lots of options on the app too, I am enjoying using it!

Store

Quiirk

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

La Estoy usando en un proyecto grande y hasta ahora chico La Mejor Sin Dudas ! Atención al cliente Super excelente .The best ones I simply recommend 100% It has easy handling and an incredible interface, the guys have great attention to it and it took some time and I had not left a review!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

Definitely a very well-developed app with rapid and great CS support!!! No worries even if you are weak at coding, since the support team is very helpful and quick in response (usually within 1 day) that they will help you to deal with theme coding & interface coding. My company has ~300 offline vendors and we are gradually adding them online. And this app is very user-friendly that almost most of your inquiries can find an answer, and the app even provides user manuals and tutorial videos for both the admin and the vendors!!! I am just so satisfied. The only withdraw is that the app itself don't not include Chinese language interface (and most of my vendors are Chinese users), you need to install some translation plug-in (which I tried but does not work well) or to translate all the wordings of interface by yourself.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

This app is incredibly powerful and has thought of EVERYTHING when it comes to managing a marketplace. Their support team is amazing. Always respond to my queries within 24 hours and have always presented me with a solution to what I need. Highly recommend!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

Customer Service has been excellent, the team has advised me a lot and has been very helpful. Jose Diaz

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

I used this app and a number of added features for this app to create a multivendor marketplace which allows for booking services, pickup, delivery and shipping. I needed help implementing coding and Webkul was extremely helpful. They were very responsive, very friendly and very knowledgeable. They helped me solve problems and added the features to fit my needs. I will continue to use Webkul's products and highly recommend them to others even if you don't have a lot of programming knowledge. Their products a highly versatile allowing me to set-up my website to fit my vision for the company I'm working on. Thank you Webkul!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

Pooja is the best person to work with, and has made my experience working with Webkul wonderful! She deserves a promotion in my opinion. I had many hick-ups in the beginning with Webkul, until Pooja jumped in to help assist on the issues we were having. She has been a great support team!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

Great team and after a bit of practice, the app gets easy to use and work your way around. Support team have been awesome the whole time!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

Really easy to use and the chat support has helped a lot and provided meaningful support with patience

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2021

Probably the most useful app I've used and the customer service is top-notch! Speedy service and always resolves issues within minutes

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2021

I'm using this app to build a marketplace. There are a lot of functionalities that I found much more flexible than other platforms, especially when you add plugins. The interface isn't the most beautiful/user friendly, so there's a lot of details you need to check and test to make sure it works well. What I must say though, is the support team is really great and has gone above and beyond to make things work for us - e.g. editing the coding in the themes to make it compatible with the backend, how to ensure the Webkul backend is connected to domains and is viewed as a secure site.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2021

After a thorough research, I chose Webkul's Multivendor marketplace to be the backbone of my marketplace. I was planning to evaluate the app and the vendor of a couple of points.. 1. Usability: Marketplaces are easier said than done; but this app is a great start, nearly an end to end solution. The team's openness and acceptance of ideas to continuously develop the software makes it even easy to scale. 2. Integrations: Any marketplace system is nothing much on its own, but Webkul's full suite of add-ons and feature apps are a treasure 3. Ease of use: At the first glance you get overwhelmed like seeing any new software, after spending some time to learn it becomes logical and easy to use. 4. Customization: These guys did a great job on this front, and almost all variables are customizable. 5. Support: That's the biggest reason I gave them 5 stars ratings! Webkul's support team is topnotch, speedy, and capable! They even help you with coding if needed. I was lucky enough to be dealing with Ayush, Kriti, Jyoti, and many other great supporters. They deal with you as a team, not a vendor! In the end, I trust that team with my business now and when I scale up; they listen and act fast and professionally; and they know the job. Highly recommending that solution, Webkul is a trusted partner.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2021

I love this app, just what I needed after more than a year of struggling with other shopping platforms. The support here is outstanding, the support team is responsive courteous, and very knowledgeable and answered all my questions via the online chat application. Just brilliant.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2021

Very good and usefull app if you are planning to make a marketplace from your shopify store. Tons of settings and customization. Moreover, support is very helpfull!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 18, 2021

This app is saving me so much time and resources, not only because it solves and brings an obvious solution to get sellers inside my store, but also because the customer support is excellent, beyond expectations. The feature apps are a great addition and are helping me build the perfect experience for my sellers. I can see they are improving quickly and are eager to repair any imperfection that I find in their system. 100% worth it. I am excited to see what else you guys bring.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2021

This app has come in handy! There are so many great features and the support is amazing! I use their chat frequently and they help me through any setup problems within minutes. This app is great and the customer support is phenomenal!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2021

it's amazing to see an Indian app developer developing amazing apps and providing great customer service. Keep up the great work!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2021

First and foremost their customer service is incredible. The app itself is unbelievable. It has lots of different plug ins that are necessary in the long run. I would recommend it 100%. I used different marketplace apps but this one is more complete. I couldnt be happier.

Store

RUUFE

Using app

16 days

Total reviews

9

Average rating

5.0

5 / 5 Share

June 1, 2021

Great app and Fantastic Support At the moment Webkul have helped me with over 10+ different custom implementations. Always quick and reliable answer on the support-line. That's what I'm looking for in an app! :-)

Store

Garnlig

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2021

This app is perfect if you are working with many sellers that are on WooCommerce, Prestashop etc. Basically, it is the app to use to connect sellers that are not on Shopify. The app is not very intuitive and there are many things you'll learn on the go. Just be prepared to spend time to fix issue with sellers (not related to the app but to the configuration of the sellers). However, the real selling point of the app is the support and the assitance. Very Very reactive and very helpful. Each issue I found has been addressed within the day and a solution was always found. I highly recommend.

Using app

8 months

Total reviews

4

Average rating

5.0