All reviews

Rating Breakdown

  • 5
    80% (675 ratings)
  • 4
    5% (42 ratings)
  • 3
    2% (18 ratings)
  • 2
    2% (17 ratings)
  • 1
    11% (90 ratings)
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4 / 5 Share

March 24, 2021

I've left it several months before posting this review in order to give a balanced appraisal. The app has an excellent range of features for managing multiple sellers (we had 40 at launch) and is very customisable. The support team have been fantastic at responding to our many queries during the setup and onboarding, and have helped solve a number of problems. Would be great to see further options within the Shopify Seller Sync Application to held customise individual seller's sync settings. Lots of supporting literature to help you through the process (loads of handy screenshots, too). Will continue to recommend as a solid application for those wanting a multivendor setup on their platform.

Store

KHOEO

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Feb. 8, 2021

Thank you team webkul. It has been a rough patch, but you have been mostly helpful! keep it up and hope to see you getting better and better!

Store

OMC

Using app

10 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 8, 2021

App has most of what is needed. Customization is good. It would be great to have live feedback in the US.

Store

ArtFan

Using app

Over 1 year

Total reviews

10

Average rating

4.9

4 / 5 Share

Feb. 1, 2021

This app can do a lot and is superflexible if you can figure out how to configure it. It takes time and patience. I had concerns with support in the past, but they have really upped their game in the last couple of weeks and have been super helpful. Much much better. Thank you.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 6, 2021

The support is really helpful in case you need them. The answer very quickly and they are supper happy to help you!

Store

Frippie

Using app

20 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 23, 2020

excellent app if you want to add multipl vendros o shopify without needing them to log in on your shopify site. has many add on apps that can be puchased, which some are bit downside as we feel they hsould be included with the premium plan. but overall, great pp with great support.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 18, 2020

We've used this app with a limited number of vendors so far in order to simplify fulfillment from sellers outside of our organization. There are some elements that are intuitive, and others that are confusing, but we've been very pleased with how many contingencies Multi Vendor Marketplace takes into account.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 11, 2020

As compared to other apps this app is best if you are looking for a multi vendor app but there are some features which require to be added hope webkul will add them to make this app perfect

Using app

11 months

Total reviews

4

Average rating

2.8

4 / 5 Share

Dec. 2, 2020

The app is dealing with all the subjects concerning a marketplace and it seems easy to use it for seller (for example adding product with a CSV file). Also, the Webkul team adds often new options and possibilities on the app. There are a lot of configuration options which give us a lot of freedom but also make the setting of the app a little long. To organise some categories as the shipping method you must have a Shopify Plus Plan, or pay extra $ to Shopify every month. I think the explanations in the helping documentation could be more precise, more detailed, often I read it and can't find the answer I'm looking for. But if you have any problem understanding something the Webkul team answers you very fast and precisely. Thank you to them!

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 14, 2020

Very reponsive suppport, im enjoying doing and exploring the configuration. It is better if there's csv export in a good format and a bulk update of fields like custom fields and other required fields not only the price and inventory quantiy.

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 4, 2020

Really like the app, but the seller-buyer chat feature isn't launched yet despite it being advertised as a feature and it was one of the main features we purchased the app.

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, Thank you for the review. This feature is under development, and will be available to use in future soon. In case of any other query/questions, feel free to connect.

4 / 5 Share

April 11, 2020

I had an issue with getting access to my tickets and has the team attend to me instantly with detailed solutions. Thank you so much for the great assistance team :)

Store

Wisi-Oi

Using app

About 4 years

Total reviews

3

Average rating

4.3

Developer Reply

Hi, Thank you for the review. We are glad that we could help you. Please do not hesitate to reach out to us, in case of any issue.

4 / 5 Share

March 4, 2020

We had a few issues setting up but support was responsive in terms of fixing any bugs. I recommend having a copy of your theme before making major changed with the app. Doing this helps support greatly in terms of pointing out where any issues arise. But the app is great, it really is sth my vendors have enjoyed using and I recommend it 100%

Using app

27 days

Total reviews

6

Average rating

4.0

4 / 5 Share

April 25, 2020

Edited *previous issue was addressed* Overall this has been a stressful experience to setup, lots of little bugs to chase - maybe this is to be expected. Eventually we solved most of those major issues with Pooja from Webkul. Following remain: Stripe Connect setup did not work after multiple attempts, We eventually gave up and used Stripe direct without the automated payment feature to sellers. After apps etc, it was more about $200+ a month than the price listed, all the apps inside are needed for basic functions like shipping. They don't seem to integrate well with many things - such as recurring billing features (a must have in ecommerce) and their internal SHIPSTATION app basically gives away free shipping (returns ALL options even .50 cent letter options for a 10lb package. We disabled Shipstation - Webkul says they will have this fixed in a month..) And are using only the manual marketplace shipping.

Store

MAGAZON

Using app

11 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 28, 2019

Good, but need more digital storage space for every file. And seller profile section on product detail page can use a contact button.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 19, 2019

Very good app for the multi-vendor marketplace. Having some trouble with fulfilling but the rest is fine.

Using app

About 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

July 24, 2019

We have been working with Multivendor for 8 months and everything has worked correctly. But we have had some problems in terms of updating products synchronized with Shopify that, fortunately, Webkul support has managed to answer in order to solve the problems. When the App is being updated, all changes made by Sellers are not reflected in the Shopify store, such as product removal or stock modification. So the only thing I would add to the App is an improvement in terms of synchronization in the update. Many thanks to the support team!

Using app

11 months

Total reviews

4

Average rating

4.8

4 / 5 Share

Jan. 21, 2019

At first I gave company a 1 star because it taken the support team two days to reach out to me. The team final got back in touch with me and help me with a couple of things. The only reason I am not giving this company a 5 star today is because I don’t like the fact that they only communicate through email. I be wanting someone to show me step by step over the phone not through a email that take one 45mins-hour to reply.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 29, 2017

Its really owsum app. Their support is amazing.

Using app

10 days

Total reviews

4

Average rating

3.5

4 / 5 Share

May 3, 2017

Up to mow I had no issue in regards people selling on my site. Thanks to this app I can charge on how much the seller would need to pay in fees after an item sells. The only downside is the lack of things it needs (1) is shipping where the seller can pick on how much to charge for shipping (2) the cost of paying $45 PCM is very costly if you only got what maybe 3 sellers if that and they hardly sold anything hmm seems to cost a fair bit regards to payment it works like a Normal site even then I would prefer Shopifly payments to pay you instead of paypal as with them they charge you too much in fees. so for my total rating, it's 4 out of 5 until they can fix some things like the shipping thing for sellers but other than that it's a very handy app p.s now we can say goodbye to ebay and amazon and hello Multi Vendor Marketplace :D you can find more what I do by visiting https://www.facebook.com/Sellareptile/

Using app

20 days

Total reviews

1

Average rating

4.0