All reviews

Rating Breakdown

  • 5
    80% (675 ratings)
  • 4
    5% (42 ratings)
  • 3
    2% (18 ratings)
  • 2
    2% (17 ratings)
  • 1
    11% (90 ratings)
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5 / 5 Share

Dec. 18, 2020

We have been using this app for a few months and it certainly has a learning curve (as does everything) but once you learn it, everything is very straightforward. My sellers have been really enjoying using their dashboards and all the perks that come with it like auto order emails, etc. The support team from Webkul has been extremely helpful with every question or request I have submitted to them and it has been a lot. I do highly recommend this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

Service and price are both great. The support team are very helpful and quick to reply even on weekends. This add on has been really instrumental for my start up, thanks guys!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

I am giving this app 5 stars for the reason that the team is so quick to help and answer questions, and in my opinion, if you have a team that is so willing and quick to help, then you can accomplish your goals. As for the app, I do think it's a little confusing because there are so many options and you have to become familiar with each option to understand what it does. I do wish certain things, like the seller dashboard, was a little more clean looking and easy to use for the seller. I haven't launched yet and I worry about the ease of use when I finally start to have people sign up. I originally didn't like that you had to pay for every little feature, but I realized that the cost doesn't come close to how much it would cost to have someone create what you are getting in this app and the customer service is superb! Something to note - I originally had a third party theme for my store and certain features weren't working properly with the app. If I had a full time developer I probably could have kept that theme but I ended up switching to a Shopify theme, Impulse, and I'm so happy I did. I wish that in the beginning I had known that it would work better with a Shopify theme because I could have saved myself time, but when you're starting something up a lot of it is trial and error and hopefully this saves someone that error in the beginning! All of this being said, I think the team is working hard to make this app consistently better. I think what they have created right now is a great base that they know is not perfect but that's why they are there to help. I'm excited to launch, especially knowing that if I come across an issue I feel confident that I can reach out to them. My ratings would be a C for the ease of use of the app but A+++ for the team! And that's the rating I feel is most important. If you end up going with this app I would say go into it with the right expectations that it could take some time to get it up and running as smoothly as you would like. But we're all trying to start something so having correct expectations around this should be a no brainer. I also think you have to realize that they haven't just created an app that deals with one feature but an app that has layers upon layers of features. What they have created is really great and if you put the time in and utilize the help they are so quick to offer then it will be worth it in the end. Thank you guys for all the help you've given me this far!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

The team has been really great in helping us set up and customize it. It's not always smooth, but the team is there to make sure it happens. Thank you everyone for all your help.

Store

GoLivMo

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

I have been using this app for the past 3 months or so. I have nothing but respect from these guys. Whenever I have an issue with the platforms I used, they are always to fix any technical issue I may have and though the time difference is always an issue (13hrs difference) it is certainly not their fault. So I am giving them 5 Stars because my experienced has been nothing but great. I really appreciate their skill and effort because that helps me to do what I do best while they do what they do best. Thank you to all the team they all deserve a sincere thanks. Colibri

Store

Colibri

Using app

About 1 year

Total reviews

4

Average rating

4.3

5 / 5 Share

Oct. 27, 2020

Great app and above all best support. Answers in a very short time, take care of the problems and offer good solutions. I am very pleased!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

I appreciate the fast and helpful support. I am also really happy with the communication itself - always friendly and kind! A lot of functionality, constant improvement and new features are consistently being added. Its possible to create a marketplace according to your needs. But at some point, you reach the limits and there you need to create a hacky solution for. Also there are limitations in some customizations, e.g. mail appearance, missing access to certain data fields, and more. But to put it in a nutshell, I would't like to develop such a functionality by myself

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Really great app, it has a lot of flexibility and functionality. The support crew has been amazing too!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

Great app, great support team. I recommend this app for anyone having a multi-seller marketplace. The support team didn't rest till all my issues were resolved.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

I would say that on our old project's starting from magento, webkul was doing great on there product especially with support, now Im moving to shopify for my another project and no difference on the support, MultiVendor covers all scenario for marketplace. Im grad with this Company.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

User friendly app and the interface is good. The support & response time is very good! The staff are very polite and patient to resolve the issues and quite knowlegable.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

I am loving this app! It really let's you control all the aspects of managing your vendors and the money flow. The customer service is on point too! I had a couple questions and got an answer real quick!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2020

Going from selling my own products to then scaling up to provide a platform for others to sell products under my brand. This product has helped me achieve this. There's been some teething troubles and features I required that weren't in the dev yet but support are generally responsive and for a small fee were able to develop the functionality I required ahead of schedule. I've tried a few different marketplace addons but this one is the most customisable and supportive of my requirements.

Store

SOUND7

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

After speaking with Ayushu everything he sorted out and was really great help. Also installed all the app plugin and made sure it worked and tested the app as well. Thank you

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Please excuse for all the confusion. Do get in touch with the support team, and they will clarify all your doubts.

5 / 5 Share

June 18, 2023

I run a marketplace thanks to this app. Very powerful app, and even more, the support is great ! good job guys

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

Great App! If you need a vendor application this is the one to use. Very easy to navigate. Amazing and speedy support if you need any help:)

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

Hi, Incase of refunds and returns , I want to charge my seller a fee of 4% for the refunded or cancelled order How Can I do the same please help me. Best, Team OnlyFragrance

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi, we have received the same via the support ticket. We will soon reply you on the same. For any query, you can send us an email on [email protected]

5 / 5 Share

Sept. 3, 2020

Best app ever and the support is excellent. Very impressed. The developer definitely took his time creating this app to perfection.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

So happy that I decided to use this app. When I decided to build a marketplace for music teachres, I did heaps of research into plugins for Wordpress, Shopify and all manner of custom and templated marketplaces. Really happy that I went with this MVM plugin! It has been perfect for getting me setup quickly. Initial setup was super easy and while the refinement and smaller detail has taken time, the support has been UNBELIEVABLY GOOD! I read some other reviews that said users weren't happy with the level of support Webkul provides but I've only been AMAZED at how responsive and helpful they've been. Not only do they always answer in 24 hours (often 12 or fewer), they've added custom code for me and have even made app improvements when I've suggested features they didn't already have. Totally above and beyond service and support that I've not found anywhere else (and I use a TON of SaaS apps!). If you're looking for a way to get a fully functioning marketplace setup quickly and on a super stable platform like Shopify, then I highly recommend choosing MVM by Webkul. You can check out my store if you want to see it in action: topmusicmarketplace.com and contact us there if you've got questions.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

The functionality of the app is nicely thought of, the customer care is great too! Ms.Pooja has answered all of our queries and onboarding has been very smooth.

Store

indiate

Using app

5 months

Total reviews

3

Average rating

4.7