Multi Vendor Marketplace
Build Your Multivendor Marketplace with 1000+ Advance Features
Rating
4.5
feedback
842
chart
#1,144
All reviews
Rating Breakdown
March 22, 2018
23 March 2018 I would like to give a very special thanks to Neha and her team for the excellent support that they have provided me over the past 5 months. I have been building an online marketplace for vendors to upload and sell there products through. After trying several different app from Shopify I kept coming back to Webkal for the apps and support. Shopify has STRIPE as a payment system as part of the marketplace software but it will not work for marketplaces that require multiple vendors like my site. Stripe support could not help me and referred me to Shopify support. Shopify support could not help me [again] and passed me back to Webkal support. [Neha]. Neha was onto it straight away and advised me that I have to download a purpose build Stripe App that will do the task. I did this but I have no idea od coding for the setup so Neha took over and completed the lot for me including the testing as Buyer and Vendor. Thanks Neha. November 2017 After working out a few issues I have the Multi Vendor Marketplace up and running to the standard that I was expecting. After getting use to how the system works and operates I am very happy with the App. After talking to Neha, she made it clear to me how the use of third party apps work and integrate for freight etc. When the business goes to market next month and all goes well than it will get a 5 star rating.
Nov. 6, 2017
Im liking the support we are getting from Nitika and crew. they are very much prompt to respond, and the app so far is working fine and we are still putting things in order. Thank you Nitika
Nov. 6, 2017
This application provides us with a chance to grow our business into something bigger than we orginally imagined. It offers a detailed functionality which can be customised to your preference. It has taken some time to get familiar with but, once you have taken in the detail and found your way around the configuartion of the app, it is easily managable in conjunction with your shopify theme. Very pleased.
Oct. 19, 2017
Very good support. It is by email ticket but they are always very helpful and responsive (during the week) . Lots of great features in the app but I do wish we could more easily control the look of the seller profile pages and directory. It would be great to allow shoppers to be able to sort through the sellers to find the one they are looking for.
Oct. 15, 2017
Highly, highly, highly recommend using Webkul Marketplace App for Shopify! I tested out both when I was starting (BOLD and WEBKUL) and liked more of what Webkul was providing "out-of-the-box" and also what they were offering with their paid upgrades. It was more in alignment with what we were trying to accomplish for our business, so we went with them. It took a bit of a learning curve to get started but Neha and the Webkul support team were happy to answer any questions. The support response is really quick. If there was a bug or issue I noticed - they really went after resolving it... most often in 24 hours or less. The bottom line is the app works. It provides your vendors a great opportunity to list their products and sell through your site. That's the most important thing any business will want and the Webkul APP puts you in a great position to succeed in that way. What I have been really appreciative of - and it's taken me 4 months of working with them before writing this review - THEY ARE NOT COMPLACENT! Webkul is continuously making upgrades and improvements that CHANGE THE GAME. Example, they recently came out with a Shopify SYNC App so you can now sync all your products with your vendors Shopify store. In my opinion, this is amazing. They're also on the cusp of releasing a huge upgrade to their dashboard and primary service - improvements it's app users will be appreciative of - but in general just a great sign for a company you want to partner your technology with - one that is continuously making strives to do better. I'm sure everyone will have a different experience - but mine simply stated is this. 1. This APP works and you can feel confident that it will continue to do so 2. The support is very willing to fix any issues and make any changes and they're always quick to respond. For best results - communicate your issues clearly - but expect a quick response. 3. This company is continuously IMPROVING their service. The amount of upgrades they've made in just the 4 months I've been with them is really impressive - and they're all great upgrades to the service!! I would highly recommend using this as your marketplace app on Shopify. I certainly have not been disappointed - actually quite the opposite. I feel REALLY GOOD knowing I have brought on a great company to work with our business! Thanks Webkul Team, keep up the great work!
Sept. 23, 2017
Neha and the whole team were a great help in getting everything up and running!
Sept. 18, 2017
We're configuring our store using this Multi-Vendor app. App works great so far and has tons of customization toggles for your unique needs. Most importantly, however, their customer service is outstanding. Whenever we had questions, Neha has been very responsive and helping. Highly recommend for anyone wanting to building a platform via Shopify.
Sept. 14, 2017
The most comprehensive marketplace app I've come across. Its functionality is on a higher level than most big marketplaces who's names I cannot mention. I needed some customization done to the app which they did in record time and the customer support is absolutely outstanding. More than 150 emails sent between myself and Webkul and their responses is always very friendly and focused on answering my questions thoroughly. They even communicated with a 3rd party app developer on my behalf which is going beyond good support. I also believe that they offer different apps than the Multi vendor marketplace which I will check out at a later stage so have a look at webkul.com
Aug. 16, 2017
I enjoy using this app but the best thing hands down for me is the customer support that comes with it. Any time I need help with my store I feel confident that Webkul will be able to assist me and they have always been able to sort any issue. Recently I was trying to figure out my returns process on my site and Nitika at Webkul gave me very clear instructive help to do so. Couldn't recommend enough!
July 27, 2017
For me, for its price... This is the best multi vendor app so far on Shopify. Not just the app. The support [ Nitika Srivastava.] has been amazing in their swift responses and help anytime they are needed. If you are looking to create a multivendor app. You just found it Get the App. - www.marjose.com
July 19, 2017
These guys offer excellent service and support. The app is very functional and intuitive, I recommend it extensively.
July 19, 2017
Hi all I am giving this review for the best help and response given by Nitika Srivastava.
July 18, 2017
Nitka is very friendly and helpful- responds very quickly. We can't wait to add this to our stores functionality!
July 14, 2017
Very good customer service. Nitika took the time to go through different poInts with us and guided us how to optimize the multi-vendor application. We are looking forward to launching our platform very soon! Thank you Nitika for your great customer service!!
July 13, 2017
This is incredibly powerful app and has changed the game for our little business. Were planning on scaling our reach and will be heavily relying on the solution. If you can spare the time to customize the interface it will also have that visual feel quality that businesses are looking for. www.boxoftrips.com/
July 10, 2017
It's a great app with lots of features and it helps our business a lot! Dev's responded to my queries quite fast after a few hick ups but all is working just fine! Keep it up guys!
June 27, 2017
One of the things that convinced me to use this app was seeing the reviews from other people using it, so I'm happy to add mine to this list. While I think the UI is hard to use and clunky, I can say that Nitika's support and help has helped overcome those troubles. Every confusion I have, I log a support ticket for, and she always comes back and helps me figure out how to solve the problem or answer my question. For this reason alone, I would recommend this app to others interested in creating their own marketplace. There will be a lot of learning along the way, but having someone like Nitika to help makes all the difference.
June 23, 2017
Great app. Support have been a great help as well. You may need a little bit of time to get around how it works, but once you're up and running it's a fantastic tool to start your own multi-vendor set up.