All reviews

Rating Breakdown

  • 5
    85% (290 ratings)
  • 4
    6% (19 ratings)
  • 3
    2% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    6% (21 ratings)

Reviews with Text

  • 99% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 22, 2023

The team is very responsive and will work during US evening-overnight times to complete tasks. The app is highly customizable to your needs and the documentation is smart. It definitely takes some reading to get everything the way you need it and is very complex so takes some fine-tuning to setup. Great support though so as long as you can be patient during the day (US user), they will answer you as promptly as they can.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

The settings are mostly complicated, but the chat support always helped. There are solutions for most issues that I meet.

Store

Tildi

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

The help team is great. They have been so great with getting the app set up for our needs. The platform definitely needed quite a few tweaks for what we wanted to create but having access to talk to the help team and ticket requests are responded promptly has made the experience great.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

We've been using the multi-vendor marketplace application, and I must say, it's a valuable tool with a well-thought-out design. The customer support team has also been very supportive, which is much appreciated. While the application is excellent overall, there are a few areas where some refinements could make it even better. Firstly, there's room for improvement in the grammar and spelling checks for the mailings. It would enhance the professional image of the platform. Additionally, I believe there could be more flexibility in designing, editing, and modifying the templates. This would allow users like me to have greater customization options. One feature that could be more user-friendly is related to the 'allow the seller to accept the order setting. It would be helpful if, when a seller clicks 'collect' on a product, the system automatically accepts the order if this setting is turned on. Moreover, it's important to clarify that this setting doesn't work when 'allow seller to fulfill orders' is turned off. It took me some time to figure this out, and clear guidance on this aspect would be beneficial. The product table's columns for the seller's "order has been placed" are also very tight and auto-fit needs to be activated as it doesn't show up properly on the phone's email. In summary, the multi-vendor marketplace application is undeniably useful and important. However, paying attention to the finer details and implementing these suggestions and much more... could further enhance the user experience and overall satisfaction with the platform.

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 18, 2023

I love the multi vendor usage it is wonderful. worth downloading :-)

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

We had a great service with lots of help in setting up our market place. Thanks team.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Extraordinary customer service and a very complete application. I recommend it 100%.

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Efficient answers!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

Customer support is always reactive to answer my questions, and always willing to help. The app is really complete to start a marketplace with Shopify, I could do a lot more than I thought with this app, many options and configurations are available. It is also easy to personalize, which was important to me

Store

Mirette

Using app

Over 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 30, 2023

Sehr sehr guter Support. Haben mir bei jeder Frage sehr gut weitergeholfen - sogar ein Meeting durchgeführt, um meine gesamten Fragen zu klären (Kann den Support von "Asim Hashmi" nur weiterempfehlen!)

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

Extremely good and dedicated service and a powerful app. Very highly recommended! Highly recommended in every way.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

The app is pretty useful and has great support and handles marketplace features pretty fine.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 24, 2023

Good customer service. Smart team. We are building an art marketplace and software team really helpful.

Store

Artchi

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2023

Great product and the service is always helpful when I have questions. Can seem daunting but once you have it set up it is a great service. Thank you so much

Store

Antiquely

Using app

About 1 year

5 / 5 Share

July 7, 2023

this app is a game-changing tool, combining intuitive functionality and advanced features for a seamless vendor management experience. Its user-friendly interface and efficient inventory management make it an indispensable asset for any e-commerce business. The prompt, courteous, and professional customer support team is always ready to assist, adding significant value to this comprehensive tool. Highly recommend for anyone looking to streamline their multi-vendor operations.

Using app

About 1 month

Total reviews

18

Average rating

4.7

5 / 5 Share

July 6, 2023

Great support, always prompt and helpful. Good guidance through the app features and custom help as well.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2023

vashu bhatt and the other supports are very helpful in assisting in our concern. great guide and support from the team!

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2023

The platform is very good and the service is fast and efficient. Congratulations! We are very satisfied with the service.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2023

All recommendations to the Webkul support team. Always friendly and helpful. Easy to use the app with great guides and help from the support team.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2023

Multi Vendor Marketplace He helped me with all of my worries, and I quickly got going. Good Support.

Store

My Store

Using app

12 days