All reviews

Rating Breakdown

  • 5
    88% (582 ratings)
  • 4
    5% (36 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (26 ratings)

Reviews with Text

  • 99% (652)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 20, 2026

The app is very user-friendly, and the customer service and technical support are very professional.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2026

GT is a powerful app with fantastic features. We have been using this app for years now and have been well supported right from the start. Their support team is knowledgeable and responds promptly and very professionally. I am thankful for all the assistance they have provided, with special thanks to developers Suzan and Arshak. They handled anything I've thrown at them with mastery.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2026

Great support from Susanna and Arshak! We contacted GTranslate for help implementing hreflang tags across our 9-language Shopify store with subdomain structure. Susanna and Arshak were very responsive and professional. They quickly updated our theme.liquid file and promptly addressed the adjustments we requested during our verification process. Their communication was clear and they showed great patience throughout. We appreciate their excellent technical support! Thank you, Susanna and Arshak! — Japan Heartful Store

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2026

Great support and follow up. Special thanks to Vahan!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2026

una atención excelente, solucionan los problemas de manera rápida y eficaz. Gracias a Grikor, Dmitry,Milena and Vahan

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2026

quick and kind answer, problem has been fixed very well

Using app

18 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 31, 2026

Store

Kanama

Using app

Over 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 26, 2026

Not easy to use for me who is not familiar with the creation of website but Dmitry makes it possible, thanks for the support!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

MILENA helped in a super short amount of time!

Using app

10 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 12, 2026

They have been able to help get everything setup properly and we had a slow down issue but that was on us. Support has been nice and responsive. A ton better than the last app i had! Looking at you TS!

Using app

23 days

Total reviews

27

Average rating

2.6

5 / 5 Share

Jan. 23, 2026

Toller Support bei Einrichtungsproblemen!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Excellente application et super service clients. Tout a été parfaitement réglé rapidement. Merci beaucoup Milena pour votre professionalisme et votre réactivité. Cette application est surprenante, facile a utiliser et complète pour un excellent rapport qualité prix. Je recommande vraiment, j'en ai essayé plusieurs mais alors la je suis surpris, si vous chercher une application de traduction essayez la, il y a 2 semaines gratuites, je l'ai depuis 1 semaine et pour l'instant c'est vraiment parfait. Merci Milena pour votre aide

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

I've had support from Ann. The response is always very quick and the advice is spot on. Thank you.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Vahan is really good!

Store

My Store

Using app

2 days

5 / 5 Share

Jan. 12, 2026

Excellent support and our site has seen tremendous international growth since we started providing translations to our global customers.

Using app

Almost 5 years

Total reviews

12

Average rating

4.0

5 / 5 Share

Dec. 26, 2025

I give this app 5 stars, the managers of this app really helped me.They helped me by improving my stores language translator position and making it appear optimized.I'm really glad of their service,not to forget MR Grikor was the one actually delivering services for me,because he was directly chatting to me while also working for me to get what i want.I really recommend the app if you want to have more languages on your store.

Using app

About 8 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 18, 2025

Vahan is very supportive

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

It works. Takes some getting used to but once you do, it's reliable. Great customer support as well. Shoutout to Dmitry.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

El servicio técnico de Gtranslate nos ha ayudado mucho, en concreto VahanNos ha echado una mano y todo funciona perfecto con nuestras traducciones

Using app

1 day

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 17, 2025

I do not recommend using this add-on. We have been using it for two months, and apart from technical issues, which can be resolved somehow, there is a very global problem: their servers are located in France, so if you use translation on your own subdomains hosted on their server in France, Shopify and all other services such as cookies, etc., will incorrectly determine your user's location, mostly as if they are in France, This significantly distorts the data transmitted to advertising accounts and also harms conversion rates, since the user's country is set by default according to their location, and since their server influences this and identifies it as France, you will have many abandoned checkouts and many problems with this application. Support makes it seem like they want to help, but in reality, they provide a solution that does not fix the problem at all. And if you don't understand this at all, you won't notice it, but the damage to you will be enormous.

Using app

5 months

Total reviews

6

Average rating

3.7