All reviews

Rating Breakdown

  • 5
    88% (1,733 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (16 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 6, 2021

Arshak is the best! He has been helping me with technical issues with my interface and translations. He is very kind and patience, and great at giving support step by step. Elen also very resolutive and understanding with my requests. So grateful for working with GTranslate team!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Great app and fantastic customer service. They resolved a lot of our problems really fast. We are really happy!!!

Using app

Almost 2 years

Total reviews

8

Average rating

4.0

5 / 5 Share

Sept. 30, 2021

I tried this app for nearly 1 month, it worked very well thought there were so technical issue that I didn't know about, Susanna from G'Translate help me a lot even if i was using the FREE plan, the solutions now works perfectly to my site. I will consider about a paid plan for more features and to enable the multi-languages at check-out page. Special thanks to Susanna for all the help and time.

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

I was having issues fixing the language switcher and Susanna helped me in a quick manner. She guided me on where to add custom code and all. The app works well and customer service is superb. Susanna, if you are reading this review, you are the queen!!! Thanks a lot.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Great app with great customer service!. thanks to suzan just solve my query in few mins much appreciated!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Ellen was very helpful and fast. In minutes my website was translated to French. She did it all. So far so good

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Great support! Susanna is the queen!!! She was helping us all morning because we didn't know it!!!!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Merci Arshak de l'assistance technique d'avoir répondu présent. Je peux utiliser l'appli maintenant.

Store

Ticaza

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2021

Amazing app and amazing customer service I'm amazed by the efforts of Ripa, She is the best, continuously stick with me until i get the solution I really appreciate her efforts. every organization should have the customer service Rep. like Ripa.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2021

Easy to use and excellent customer service. Thank you Elen and Ripa for helping this out. I would give then 10 stars if I could.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

Ripa is very knowledgable and helpful... although i was skeptical due to the knowledge of some of the other members, But Ripa saves the day all the time with little to no effort.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 24, 2021

Nice app, works like we expected and is very intuitive. Excellent customer support by Ella & Ripa that helped us changing some details in configuration.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

I used this app with the precious help of ELLA She was amazing excellent job..really appreciate it ❤

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

Great app, support team is very nice - in particular, thanks Susanna for fast and friendly response!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

Very responsive and they will get you what you want they are also kind Thanks for the Great customer service by Ella !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

The Help Center is fantastic in helping you make the translation as you need... I highly recommend the app!!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

I used this app and it's very nice , even they have very good support. Elen was very helpful in solving my issues. Must recommend. Thanks

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

Great app! Incredible how good the translation is and how quick it is to set up. The support is even better; Arshak helpt us through some issues we had translating certain apps on our subdomains and he made sure everything is working. Would recommend this app for translation! Also works with Shogun which is great :)

Using app

About 1 year

Total reviews

22

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

The app is great! Also the support team! Ripa was the person who brought me support for the integration application and was very patient and kind all the time.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

great app and support team ! Special thanks to Borya for setting up the app and integrating the SEO .. with our shop first class

Using app

Over 1 year

Total reviews

8

Average rating

4.9