All reviews

Rating Breakdown

  • 5
    88% (582 ratings)
  • 4
    5% (36 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (26 ratings)

Reviews with Text

  • 99% (652)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 21, 2020

I struggle with this at first but reached out for help. Riba was responsive and quickly made edits of the translator so it was more user friendly on our site. She is wonderful. Thanks for the help Riba!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2020

Great support, rapidly reply. Borya is the best. The app also works really good and I would always recommend this app.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Very happy, Ella from the Customer service team helped me to fix translations issues that I could not fix myself. Recommend for all.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

Very satisfied with this app! Service very helpful! The team is great and always ready to help. I recommend strongly!

Using app

12 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 27, 2020

Ella helped us to style the widget just as we needed it. Gtranslate works quick and in the paid version the translation are great.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

We've been using the app since over a year and it works great. We just changed the theme of our store and with the fast help of Elen and Susanna the change went super smooth. Thank you so much!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

What an incredible support from Borya. I needed some modifications for my site. He took the time and the app works just fine. Thank you very much.

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

Used this app to translate our website! Great customer service too, very efficient! Thanks to Ripa for the reactivity!

Using app

4 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 23, 2020

I have tested several translation applications. But I was impressed with the quality of service of this application. I was delighted with Lilit's quick and efficient service Thank you very much !

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

Great app and great customer service from Borya! Fixed our issue quickly!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

Great! Excellent support! Helped me every step along the way. Support took me through everything and auto translate, what more can you ask for!

Using app

4 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 13, 2020

The app is amazing, get a paid plan so that u enjoy a wow experience. Thank you ELLA you have been so helpful.

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

Lillit was great, she was helpful and polite. She sorted all the issues I was having. Great customer support!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Good, easy to use app that does exactly what it says. If you happen to be stuck on something and don't know how to proceed, their lovely support team will answer any questions and help you get going. One of them, Ripa, solved my issues very promptly and effectively. Thank you!

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

I needed something fixed in my shop and Ella helpt me out great! Perfect service! I would definitely recommend trying it!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Excellent customer service, I installed a new theme that is not common at all, and they really helped me with the translations

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

We use this app to translate our website from EN to FR (we're a Canadian gift company). Lilit was very helpful through the live chat to help us setting it all up.

Using app

About 3 hours

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 29, 2020

Works great and most of all super service! Thank you Ripa and the team. GTranslate is a big win for our business!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

This is a Great app. Works better than other apps in the Shopify app store, and it make a good translation.

Store

JEXIE

Using app

4 days

Total reviews

4

Average rating

3.0

5 / 5 Share

Oct. 20, 2020

Great app, Excellent customer service and quick tech support team. thank you Borya! Great app, Excellent customer service and quick tech support team. thank you Borya!

Using app

10 months

Total reviews

2

Average rating

3.0