All reviews

Rating Breakdown

  • 5
    88% (1,733 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (16 ratings)
  • 1
    4% (70 ratings)
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5 / 5 Share

Sept. 16, 2021

the best translation app in Shopify, and the best support experience ever, highly recommended Many Thanks

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Hello guys, I want to leave here my review. When I launched this app I faced the problem in customizing the Language Selector in accordance to my Store design. I have communicated via chat asking team to help customise the widget. Susanna from GTranslate made a great work! I asked her several times to change this and that and she did it very quickly and very well. I appreciate that. Thank you very much! 5 stars. Concerning the App, I cannot tell something more at the moment, because I am still testing now. First what I noticed, that translation must be corrected manually, anyway! Automatic translation is not looks good. Even the same words can appear in different places with different translation. So, you should check every translated text by yourself. But interface for making corrections is very good! The second, what is very strange for me, the Shopify does not allow to create Language Folders, only Sub-Domains.

Store

AliBene

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 14, 2021

The support of this application is excellent, they helped me with the translation of a third-party app, and it works perfectly, the agent Arshak helped me with the internal part of this translation and gave me a complete report, an excellent service and support agent , thanks Arshak.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

They took very good care of me and helped me patiently, I would like to thank especially Susanna, she is a wonderful employee. If they made other apps, I would install other apps from them.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

They were very interested and did the installation. And they added it where I wanted it. Thank you so much

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Arshak helped us a lot and he is a really great friend. He patiently fulfilled all our requests and concluded them successfully. Thank you again and again.

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

very fast and perfect support by sussana. the app have a good translate to a several languages. its very fast.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

I am now in the process of installing G translate to our website. Susanna was truly amazing with her support and I really hope we will talk to her again when our other problems might appear! Thank you!

Store

MARSAY

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

GTranslate is a great App and what is best: Is the costumer support, Susanna & Ella helped me set up the App and was a breeze! I did not have to do a thing! But give the Permissions. Great integration! Thank you both Susanna & Ella!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

Thank you GTranslate, especially Susanna, for helping our business with connecting domain to our Shopify account. It was quick and excellent work.

Store

HDIF

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

the application is professional, the customer service is excellent with the help of Susanna and Elen it's the number one in translation and I recommend it for anyone who wants a professional and translated website in the language of your choice.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

I had an issue with the language toggle in the app, but support was very quick and helpful, resolving it within 24 hours.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

ELLA helped me with a problem I had with my store for a very long time. Now everything is working perfectly and i'm very happy with her service and this app! 100% recommendable

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 30, 2021

Great customer service! Elen was so patient, responsive and helpful!Everything works perfect with the app. I have already good feeling that we will have a good business relationship. Thanks

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 28, 2021

This app deserves a 5 star not only for the actual app for for customer service as well. I had some problems with a 3rd party app not producing a proper JSON and that app prevented GTranslate to work properly. Arshak from support not only was very helpful but he fixed the problems on that 3rd party app so everything would work perfect. Exceptional work!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

Elen was very patient and helped us solve a lot of problems. It would be better if the APP can translate the language more accurate

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Elen at customer service is very knowledgeable and helped me with straights answers! She also logged in my shop for customisation :)

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

There was a little issue with the app after my store changed a Shopify design theme. But their response was prompt and solved the problem. Thanks, Jei!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

Very easy to use, you can edit text straight on page. Had some issues installing and Elen from customer support was very helpful, answer time was unexpectedly quick

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

Amazing app! Very fast & helpful customer support team. Would definitely recommend to anyone looking to translate their site with a professional app.

Using app

About 1 year

Total reviews

6

Average rating

5.0