G | translate Shop Translator

May 4, 2020

I really have no idea how they get to 5 stars. The auto translation is convenient but then not everything can be translated. If you use other Shopify apps like a countdown timer or pop ups, they won't translate it. You can request their developer to program it for you, which is what I did. After 2,5 weeks, still not fixed. I gave up. I switched to langify which is a little more pricey but it gives me full control to do everything by myself, any single bit of the website can be translated. I cannot wait 3 weeks each time I change something on my website... Also the customer service seemed overwhelmed. I've even sent a PDF with screenshot to show what needs to be fixed and the customer service contact couldn't even tell me the status of it... she also didn't pass it over to the developer, so I was in touch with the developer and send it over again. Nobody tracked the progress on my issues but asked me to verify what was done, what wasnt and to tell them "to speed up the process". Is that customer "service" ?!

April 14, 2020

L'ho installata ma non traduce, traduce solo alcune parole e pure male. Peccato perchè ne parlavamo bene dai commenti

April 2, 2020

After months with this application ... my verdict is: ineffective service WITH HUGE ERRORS You can find that your website shows the word "SEXTOYS" and you don't realize it until a relative of yours tells you ... (and no, there are no sexual content products on the website) I've been with this application for a few months and now I'm definitely going to switch it as soon as I can. Firstly, they don't add "reflang" tags by default, which is very important for international SEO (and especially if your target multilingual country). SEMrush helps you detect this error ... because GTranslate already told you that it even says "no need" (that answer is unproductive) Second and WORST: I find a bad and unpleasant translation made with the word "sextoys". I contact them, and they tell me that it is because the option "centralized system" activated by default appears, and that activating it will no longer cause such rare translations (they are translations made by other people with the same Gtranslate application and that serve as a basis data for the Gtranslate application). Come on ... someone with a bad idea set about doing those kinds of translations that really are not, and thus affect the entire network of websites with GTranslate. Imagine .... because the word translated "sextoys" was ... PRODUCTS. So,... PRODUCTS = SEXTOYS

March 10, 2020

Horrible support with horrible translations for a paid app ($17.99 a month). I speak 3 languages and my wife 4, none of the languages that we finally!!! got the app to translate were even close to being acceptable. Google translate does better than this. In top of that, you have to go through a lot of work with your DNS settings on the domain side to grant access for this crappy app to work???? In this day and age where most apps are server loaded who thinks it is ok to provide this "service"? Would not recommend.

Feb. 24, 2020

I don't recommend this app. Very very difficult to use, very expensive, don't work. A lot of bugs, bad user experience.

Jan. 23, 2019

I tried to unistall this app, but could not. Even after deleting the app, the drop down still shows on the website. This is junk .