All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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4 / 5 Share

Dec. 14, 2021

Fantastic app. Maybe for a future, the option to translate pages on a folder instead of a subdomain in Shopify will be appreciated. Arshak solved all the problems. Good support team.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 17, 2021

This application allowed me to quickly translate my shop without having to do any manipulation. You can customize the appearance of the language button. The only hitch is in the phone version : the tab is annoying to navigate. I hope this will be fixed!

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 16, 2021

good app and good technical service, i did not kept it after the trial period cause i felt better with another app i was use to used...but it's worth a try if you have the time

Using app

6 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 20, 2021

I really recommend this app, but I also need to mention this: I'm not a fan of the switch from regular to paying version. The translations in the free version were almost all good, except for one which was too bad to keep, so I went on to the paid version, and the translations were all completely different, because it's "neural translations". The fact is, I had to go through the entire website to fix all of the translation mistakes made by this, so I spent a whole day on this. There is room for improvement. Service is really quick when there's a problem, so that's good, and the interface for text change is great, too bad it's tainted by the small starting issue. I would still definitely recommend the app as stated.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 15, 2021

Good app and good technical service, if you have doubts the technical service is fast. In my case, Elen attended me quickly and kindly

Using app

6 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 26, 2021

Apart from a recurring issue whenever we upgrade our theme, which require Gtranslate technical support to fix it, and makes the process not as smooth as it should be, the app works fine and customer service is excellent. Special thanks to Ella and Tigran for their efficient support.

Using app

Almost 4 years

Total reviews

8

Average rating

4.4

4 / 5 Share

Oct. 8, 2021

Installato la versione a pagamanento che permette la traduzione del Checkout, fa bene il suo dovere di traduzione. Ho avuto difficoltà nella confgurazione e "ELEN" del supporto Gtranslate mi ha configurato il tutto da remoto!

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 7, 2021

A very useful app. We have now started using the app for our store and we are impressed with the developer support that we have received. Sergey is very good at what he does.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 23, 2021

I encountered some problems at the beginning,ELEN☀️ has been helping me solve the problem and was very patient throughout the whole process. I am very touched and very grateful to this dedicated customer lady.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 9, 2021

Good app, some things are not clear to me in the app but therefore at least it is not pricey. I have received very good top notch support by Elen.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

4 / 5 Share

Sept. 7, 2021

Great customer service. I am very impressed with the level of communication and customer service provided by Ellen.

Using app

9 months

Total reviews

5

Average rating

4.4

4 / 5 Share

Aug. 18, 2021

It changes the price form. to, when I use french. it keeps freaks my client out. any combine with auto currency switch also bugged

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 9, 2021

A good choice for a translation app. The AI for translating text is surprisingly good. The features "Skyp translation of phrases" and "replaced in translated HTML" are very helpful. Great choice, very economic if you only need to translate to a second language. Not everything is perfect and smooth there are just some minor glitches with the cache. For example, sometimes, corrections that you have already made are not updated in 'edit mode'. The downside is that sometimes you edit a text that has already been edited. Easy solution, better to work in safe mode ;) Customer service is great. Every step of the way, I have had help from Suzan in another project and from Ella in this project. Keep it up, fix the glitches. Congratulations

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 14, 2021

I really like the quality of the neuro translation from English to French in the paid version. I also like being able to edit the French on the webpage view, where I can see the text, rather than having to search for the text inside an app. Ripa from customer service has been great, helpful, and very prompt in her responses to all my questions as I have been setting it up. 4 stars instead of 5, because I wish there was an auto-translate for the email notifications in shopify! There is code to make it switch to the user's language when the email is sent, but first I have to manually translate all the emails inside the liquid template which is a long process... Gtranslate please give us an automatic option for the emails! Everything else has been great so far.

Using app

4 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 31, 2021

i have to see how it looks like . so i cant rush to click a star without knowing of how its works please

Using app

9 months

Total reviews

3

Average rating

3.3

4 / 5 Share

May 24, 2021

Some things could be done easier. For example, I cannot create the rule for a 2-character word, so I have to change it manually everywhere. The selector could have more design options. Still, it's a good app provided that it's based on a Google Translate engine. I had an issue with relocating the selector on top to the header row. Their support on behalf of Susanna, Elen, and Ella was very helpful in terms of correcting all my remarks to my satisfaction. I didn't give 5 stars as it feels like there are some things that could be improved. Still, the app is reliable enough and worth installing.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 10, 2021

There was times where it was really confusing for both parties, plus the difference in time zone made it harder to communicate instantly. However, Sergey was patient and help to fix the issues that we were facing. It would be good if support was 24hours.

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 11, 2021

Review after 3 months: The app concept is good. If you have a basic store this can be a good option. However, be ready to face some issues and be patient to get everything fixed. The support team is good at fixing those issues, but you'll need to be patient as it will take time. My advise is to fully test your store and make sure everything works before going live with the translated versions. If you use 3rd party apps you'll most probably need some tweaks.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

April 28, 2021

It is a good and affordable translator. some things are translated by letter but the most of the translations are correct.

Using app

Almost 3 years

Total reviews

4

Average rating

4.5

4 / 5 Share

April 12, 2021

Please improve Lithuanian translation from English. Customer support is 10 from 10. Spcial thanks to Lilit

Using app

11 months

Total reviews

1

Average rating

4.0