All reviews

Rating Breakdown

  • 5
    88% (607 ratings)
  • 4
    5% (35 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (25 ratings)

Reviews with Text

  • 99% (680)
Review RSS Feed Review RSS Feed

4 / 5 Share

July 7, 2020

Ella is a Great supporter ! She answered me right away, and very quickly ! I think "you" should promote her !

Using app

7 days

Total reviews

3

Average rating

4.7

4 / 5 Share

May 12, 2020

Absolutely incredible customer service! Developer Tigran from Gtranslate has been very helpful with all sorts of minor translation-tweaks to our highly customized site. We totally recommend this app based on the customer service alone. I wish it had a few more features, e.g. proper language codes for sub domains, the possibly to tweak translations before launching new language, etc.

Store

MODU

Using app

11 months

Total reviews

3

Average rating

4.7

4 / 5 Share

April 13, 2020

The Gtranslate app has a lot of features but it is a little bit difficult to understand how to set it up if you are not so good with IT. Luckily they have a very good technical support online, I was chatting with Lilit and she helped me with everything I needed, even doing some customisation for me... very glad I found someone to help me, THANKS!

Using app

3 days

Total reviews

2

Average rating

4.0

4 / 5 Share

April 4, 2020

Hello, the good thing about this App is the online live support. Borya was my agent and helped a lot to resolve my problems and helped untill I was satisfied

Using app

10 days

Total reviews

2

Average rating

4.5

4 / 5 Share

March 18, 2020

No experience with the app yet, but the support is very professional. Thanks Ella. I wont hesitate to contact the support again if I should run into problems.

Store

MACHIA

Using app

20 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 18, 2020

Great help from Ella, she even looked through my website and fixed problems I did not know I had :), very helpful!

Using app

About 4 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

May 4, 2020

Works really well and they are helpful when you need help to move the icon etc...and will update the code just for you!

Using app

3 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Jan. 27, 2020

Great people and good service. Realy helped me solve my issues. Especially Tigran, Ripa, Susie, Ella, Suzan and Borya.

Using app

18 days

Total reviews

2

Average rating

4.0

4 / 5 Share

Nov. 2, 2019

Ripa was excellent in assisting me in my specific requests to adjust small details. Best translating app out there with unlimited support!

Using app

About 3 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

July 27, 2019

Free version decides that foreign currency should be translated? Note translated and not converted. Why would you add this feature?. Seems im the culprit was myself. So I am changing my review thanks to the excellent response.

Using app

18 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 25, 2019

The app works great, when it works. We changed the skin of our site and that caused a major bug in the system, that nothing could be bought on the translated pages. It took a lot of time for your technicians to fix it, but it got fixed. Afterwards - the small tweaks were done really fast and competently. Thanks to Tigran and Borya for the help.

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 25, 2019

I start to use it very good help fast hopefully will be good if any issue will come for sure will have review on that

Store

bronze

Using app

About 1 hour

Total reviews

8

Average rating

4.6

4 / 5 Share

May 3, 2019

I m really pleased with this auto-translation application. Results are very accurate, even with technical terms and one can even correct himself the few errors. The team is helpful & competent (thanks Suzan for your patience and explanations !) If only all applications would be this good AND cheap !

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 23, 2019

Good app but was not what i've aspected. To UNISTALL, just follow the instructions below, is very easy to do: https://docs.gtranslate.io/how-tos/how-to-remove-gtranslate-app-from-shopify

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 28, 2018

UPDATE: the problem is google, and not the app: if you price in the store is set simply{{ amount}} and not {{ amount_with_comma_separator }} for google you are using a thousand separator. Whilst working very well with translation, the app changes the prices of the product! A product that is 30€ in the original english version, becomes 3000€ in the french version!!!

Using app

5 days

Total reviews

4

Average rating

3.8