All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

May 24, 2021

Support is great, I had many... I mean MANY questions, and they helped with each one of them. Ella was nice to talk to and did exactly what I ask for. Nice support, they answer fast. I had another issue recently, nothing was working and I was getting desperate! the developer, went ABOVE and BEYOND to help me. I am eternally appreciative, great customer service.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2021

after hours to try to understand I was able to solve the problem thanks to the support of Ella who is very patient even with those like me who are not very experienced

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2021

Worked perfect for sites require low maintenance of translation e.g. Traditional Chinese <> Simplified Chinese translation. Ella has helped us to modify the app as requested. Highly appreciated.

Using app

Almost 2 years

Total reviews

6

Average rating

3.5

5 / 5 Share

May 14, 2021

Great and quick support. Ella replies in minutes and helped me to solve my problem with domain and url.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2021

excellent support by the team of gtranslate. We had some technical issues, which where related to some compromised code in our onlineshop. With Arshak we had solved the problem within hours and say thanks for helping us.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2021

Great support and great functionality of the app. Thanks for all the help so far Susanna & Ripa, great.

Store

Walljar

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2021

Really thank to Borya. He helped me with my problem instantly, wow. Thank you GTranslate. Best regards, Samuele, dermaskin ceo.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2021

Ella has been INCREDIBLE !! Quick answer, premium work quality. Honestly, I'm quite surprised, THANKS ELLA !!! :D

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2021

Ella was very useful to help me install the App ! The custom edit is easy to achieve! Good App for translation

Store

Humble+

Using app

17 days

Total reviews

12

Average rating

4.9

5 / 5 Share

May 9, 2021

This app is really good, translations are almost perfect and support is great. I want to thank a lot Ella and Ripa as they have been able to correct the visual defects of the widget directly into my website. I plan to take the paid version as I haven't found better so far.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2021

This app is extremely easy to use. With one click I translated my shopify mountain bike parts site (www.monkamoo.com) to multiple languages. I also subscribed to the business plan for $27.99/month so that it enhances my SEO. Ripa set up my entire list of languages for me. It was excellent cutomer service. Now I can reach all over the world in native language. Look forward to continuing this partnership.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2021

what I like about GTranslate is the app ability to converted the entire store, Policies and all into multiple languages all from the dropdown, no limit on word and the support staff replies very quickly. very good app.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2021

Works as intended. It is very easy to edit after the autotranslation (English traduction was good with minor tweaks, but some languages like german need more care to sound organic, in my opinion). Support wise: I've had some troubles and questions about customization and Ella took care of fixing them herself. Very convenient and quick.

Store

Pawpaw

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Very good and an amazing support team! I had issues regarding displaying the language bar with codes in the colour and font I wanted but Suzan was super kind and help me out! Many thanks to the support team!! sektastore.com

Store

SEKTA

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

May 6, 2021

I had the issue that my footer disappeared when I installed the language picker. I contacted the support and got a super fast answer and solution by Arshak. Now everything works and I'm happy.

Store

pasoli

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2021

Excellent customer service. Special thanks to Arshak, who tries to solve my every need quickly and willingly.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2021

je ne peux pas encore dire grand chose sur l'application mais je tiens a dire merci a Suzanna pour son aide support pour l'installation de l'application. merci.

Store

Moayeba

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 3, 2021

5 stars app with the best customer service ever. Special THANKS to SUSANNA who spent with me around 1 hour on chat providing excellent support and guiding me through the html code as I wanted to do the customization on my own. And all of this for free...Unbelievable. I am decided I will go for the paid version as soon as my shop start to profit. I highly recommend this app.

Store

Chairzo

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 30, 2021

I was having trouble placing the drop down bar where I needed it. I chatted with Lilit and she did an OUTSTANDING job fixing it exactly where I needed it. Thanks!!

Using app

About 3 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

April 30, 2021

Scaling the international business, and targeting specific countries and languages. Had the pleasure of assistance from Ripa, and she was fabulous and very quick. She completed the setup implementation and have my domain compliant, and running in less than 30 minutes!! Awesome

Using app

9 months

Total reviews

1

Average rating

5.0