All reviews

Rating Breakdown

  • 5
    89% (601 ratings)
  • 4
    5% (35 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (25 ratings)

Reviews with Text

  • 99% (671)
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5 / 5 Share

May 17, 2020

Excellent app, it saved us lots of time and money. The translations have their faults but acceptable.

Using app

About 1 hour

Total reviews

6

Average rating

3.7

5 / 5 Share

May 14, 2020

Very responsive and helpful support! The app does the job :) I'm not 100% happy with using subdomains. Add more user friendly switcher adjustments. Thank you!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

Ripa help me in a easy way, fast and professional. Very recommended when you have every type of problem on your website.

Store

Plotino

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2020

Great app. Have a lot of different options. Very helpful support service. Reply quickly. Recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

Awesome app . I wanted some customisation on my shop and Suzan did it in no time. Awesome job, awesome customer support, awesome Suzan =) and Lilith was perfect too =)

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

It created a problem on the mobile version of my website but Sergey fixed it and it works perfectly now. Except that, the app works fine and have a good translation. I don't have to manually correct everything.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

The best customer experience i've ever made. after my request, lilit from the customer service helped me within a few minutes... Thanks Lilit!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2020

Super App! Facile à utiliser! Super service client avec Borya en cas de problème. Great App easy to use! with excellent customer service with Borya. Thank you soo much!!! La cerise sur le cadeau c'est gratuit!!!!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2020

We have just set up the app so not tried yet. The 5 stars are for Ripa for helping install the app. Well done Ripa. Thank you

Using app

About 1 hour

Total reviews

4

Average rating

3.8

5 / 5 Share

March 29, 2021

Great app! Very easy to use. Very professional staff , trying to help us for few hours and answer to all my questions, TOP customer service from Susanna. Many thanks!

Using app

11 months

Total reviews

12

Average rating

4.7

5 / 5 Share

April 30, 2020

Added the app this morning and had to contact their support for two technical issues. Had the pleasure of dealing with Ripas and Borya which were quick an efficient in helping me. Couldn't ask for better support!!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2020

This is undoubtelly the best app to translate your website! It was inmediately and my website is now available in 4 languages.

Store

Timpers

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 28, 2020

Great support from Lilit who helped me set up the whole app, I highly recommend it and everything works perfectly. Thank you again

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2020

I checked almost all translate apps on the shopify and I think that GTranslate is one of the best ! The most important: GTranslate works, dont damage the HTML store code, like many other applications. Very good support f.ex. Ripa, Ella and Lillt they are very helpful ! ! !

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2020

Very useful app for translation to sell in multiple countries. I had some questions about functions and the support (Lilit) helped me super well. I wanted to change the position and design of the language selector and this was done very nice and quickly

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 20, 2020

Ich habe ganz tollen Support beim Einrichten des CNames von Lilit erhalten. Super Job. Ich bin sehr beeindruckt. Vielen herzlichen Dank, Lilit. VG Stefanie

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 20, 2020

My experience with this translator app was awesome. Initially, I tried on another translator app which did not end well for me because it was way too complicated for me to use. However, with this GTranslate app, everything was so smooth and so easy to use. In addition, I'd just like to emphasise on the excellent and efficient help by Ella. She was really patient and responded really fast to my enquiries. I had many difficulties along the way, however, she never failed to patiently guide me to resolve the issues. Thus, I'd like to thank the team for creating this app for me as well as for the fantastic help given by Ella! Thank you <3

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2020

Thank you Ripa for your support. Great app. I recommend it, great customer support although sometimes it has issues

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2020

Ella is really helpful, i had a lot of questions and problems but she answered speedily. I am happy with the customer service from her. translation immediately is really powerful and shorten the time of manual translate. Will test it more and hopefully will be able to launch different languages soon in our web store.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2020

Very useful app crucial for our European site, and with great support so far. I had a question today and ELLA jumped right onto it straight away and answered one question which I did my self and customised something for our site herself...

Using app

About 1 year

Total reviews

4

Average rating

5.0