All reviews

Rating Breakdown

  • 5
    88% (1,733 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (16 ratings)
  • 1
    4% (70 ratings)
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5 / 5 Share

May 25, 2021

Amazing customer service by Borya. Thank you for beeing, fast, clear and understandeble :_) All my recomendatios

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

Borya is really helpful and I am appreciated. He quickly helps me set the theme and fixed the problem which I can't figure out. Thanks so much.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

What a great app to translate your site. I had tried some other apps before but this one works the best. Customer service is very responsive, thank you Susanna & Arshak!

Using app

5 months

Total reviews

9

Average rating

5.0

5 / 5 Share

May 24, 2021

I installed it before in a free version and skipped to another app with a different approach. No i switched back to gtranslate with a bilingual paid plan. So far i am happy. if there were two translations included it would we best !! Support is fast and willing to help you. I talked to Ella and she helped immediately. Thanks and waiting for the second translation XD

Using app

Over 2 years

Total reviews

14

Average rating

3.9

5 / 5 Share

May 20, 2021

Awesome customer support with the lagging translations in the Cart and whole checkout pages, thank you especially Arshak & Borya !

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2021

highly recommend this application for an easy translate to your ecommerce website , and really great customer service which is a must service, "Elen" that assisted me and resolved all of my questions Thanks Gtranslate

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2021

I wanted to customize the header of my website to include the language translation widget on mobile and desktop views. Ripa who granted me technical support was very diligent at accomplishing exactly what I wanted! 100% recommend this app and their customer service!

Using app

12 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 19, 2021

Ripa is excellent! She helped me with the widget customization and replied instantly. Exceptional customer support. I would use them again.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 17, 2021

Amazing! I am still testing, but my first impression is amazing!! Especially their customer service is next level, thanks to Ripa I will defitnely use this app!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

Support is great, I had many... I mean MANY questions, and they helped with each one of them. Ella was nice to talk to and did exactly what I ask for. Nice support, they answer fast. I had another issue recently, nothing was working and I was getting desperate! the developer, went ABOVE and BEYOND to help me. I am eternally appreciative, great customer service.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2021

after hours to try to understand I was able to solve the problem thanks to the support of Ella who is very patient even with those like me who are not very experienced

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2021

Worked perfect for sites require low maintenance of translation e.g. Traditional Chinese <> Simplified Chinese translation. Ella has helped us to modify the app as requested. Highly appreciated.

Using app

Almost 2 years

Total reviews

6

Average rating

3.5

5 / 5 Share

May 14, 2021

Great and quick support. Ella replies in minutes and helped me to solve my problem with domain and url.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2021

excellent support by the team of gtranslate. We had some technical issues, which where related to some compromised code in our onlineshop. With Arshak we had solved the problem within hours and say thanks for helping us.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2021

Great support and great functionality of the app. Thanks for all the help so far Susanna & Ripa, great.

Store

Walljar

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2021

Really thank to Borya. He helped me with my problem instantly, wow. Thank you GTranslate. Best regards, Samuele, dermaskin ceo.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2021

Ella has been INCREDIBLE !! Quick answer, premium work quality. Honestly, I'm quite surprised, THANKS ELLA !!! :D

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2021

Ella was very useful to help me install the App ! The custom edit is easy to achieve! Good App for translation

Store

Humble+

Using app

17 days

Total reviews

12

Average rating

4.9

5 / 5 Share

May 9, 2021

This app is really good, translations are almost perfect and support is great. I want to thank a lot Ella and Ripa as they have been able to correct the visual defects of the widget directly into my website. I plan to take the paid version as I haven't found better so far.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2021

This app is extremely easy to use. With one click I translated my shopify mountain bike parts site (www.monkamoo.com) to multiple languages. I also subscribed to the business plan for $27.99/month so that it enhances my SEO. Ripa set up my entire list of languages for me. It was excellent cutomer service. Now I can reach all over the world in native language. Look forward to continuing this partnership.

Using app

About 2 hours

Total reviews

4

Average rating

5.0