All reviews

Rating Breakdown

  • 5
    88% (1,733 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (16 ratings)
  • 1
    4% (70 ratings)
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5 / 5 Share

May 7, 2021

what I like about GTranslate is the app ability to converted the entire store, Policies and all into multiple languages all from the dropdown, no limit on word and the support staff replies very quickly. very good app.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2021

Works as intended. It is very easy to edit after the autotranslation (English traduction was good with minor tweaks, but some languages like german need more care to sound organic, in my opinion). Support wise: I've had some troubles and questions about customization and Ella took care of fixing them herself. Very convenient and quick.

Store

Pawpaw

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Very good and an amazing support team! I had issues regarding displaying the language bar with codes in the colour and font I wanted but Suzan was super kind and help me out! Many thanks to the support team!! sektastore.com

Store

SEKTA

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

May 6, 2021

I had the issue that my footer disappeared when I installed the language picker. I contacted the support and got a super fast answer and solution by Arshak. Now everything works and I'm happy.

Store

pasoli

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2021

Excellent customer service. Special thanks to Arshak, who tries to solve my every need quickly and willingly.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2021

je ne peux pas encore dire grand chose sur l'application mais je tiens a dire merci a Suzanna pour son aide support pour l'installation de l'application. merci.

Store

Moayeba

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 3, 2021

5 stars app with the best customer service ever. Special THANKS to SUSANNA who spent with me around 1 hour on chat providing excellent support and guiding me through the html code as I wanted to do the customization on my own. And all of this for free...Unbelievable. I am decided I will go for the paid version as soon as my shop start to profit. I highly recommend this app.

Store

Chairzo

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 30, 2021

I was having trouble placing the drop down bar where I needed it. I chatted with Lilit and she did an OUTSTANDING job fixing it exactly where I needed it. Thanks!!

Using app

About 3 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

April 30, 2021

Scaling the international business, and targeting specific countries and languages. Had the pleasure of assistance from Ripa, and she was fabulous and very quick. She completed the setup implementation and have my domain compliant, and running in less than 30 minutes!! Awesome

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2021

In comparison to some online translation apps, up to now, I think GTranslate is the best in real performance, after installation, I need a customized code tweak, their representative Susanna gave me warm & detailed support to reach my expectation, now I can easily switch many languages to translate whole pages seamlessly and results look like translated by a native expert, their customer care is very professional VIP service, and I can't believe it's a free app, unbelievable superb! thanks sincerely.

Store

mydsire

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 28, 2021

I love this app, it's the best translator I've tried so far, I contacted the support to add the selector to the header bar, I was dealing with Ella from the support team, and she did an amazing job, not only editing the position of the selector but customizing it also to my theme, 5 stars and special thanks to Ella

Store

Treat

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 28, 2021

Thank you to Ella who helped me with a personalised design. Very attentive to detail and also patient.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

April 28, 2021

Great support from Susanna! She walked me through the hole process. Fast answers and overall good and kind support. Blessed!

Store

Berazzo

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2021

Ella and Ripa have been very helpful and knowledgeable. I would definitely recommend the app to everyone who tries to sell across the world. Thank you so much!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2021

The app it's extremely easy to use and so helpful! Also, I had an issue as the translation column wasn't looking great on the mobile but I contacted the support and they have been extremely kind and helpful! They fixed the problem straight away! I am so happy with this app so far!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2021

Hi!! this app is very usefull but i need to report some mistake in a specific translation. In "Euskera" translation, it uses the word "NEKATUTA" instead of "AGORRUTA". The correct word is AGORRUTA. Thx

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2021

I Truly Appreciate Ripa! She was able to help me with everything that I requested. SIMPLY AMAZING!! Great Service and very Great App ;) #ThankYOU RIPA

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2021

I had some troubles placing the application flag icons on my theme, but thanks to Susanna they are exactly on the place I wanted. Thank you so much for the quick support and effort going through this!

Store

BBYSTOR

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

April 27, 2021

Super support and app ! Not even a customer, but will buy this app!! Thanks Borya and Ripa!! Regards Ronnie

Store

lucmoda

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2021

Perfect! Ripa and Ella helped me so much to customize the language switcher! It looks perfect now, on desktop and mobile!

Using app

Over 1 year

Total reviews

2

Average rating

5.0