All reviews

Rating Breakdown

  • 5
    89% (608 ratings)
  • 4
    5% (35 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (25 ratings)

Reviews with Text

  • 99% (681)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 20, 2020

My experience with this translator app was awesome. Initially, I tried on another translator app which did not end well for me because it was way too complicated for me to use. However, with this GTranslate app, everything was so smooth and so easy to use. In addition, I'd just like to emphasise on the excellent and efficient help by Ella. She was really patient and responded really fast to my enquiries. I had many difficulties along the way, however, she never failed to patiently guide me to resolve the issues. Thus, I'd like to thank the team for creating this app for me as well as for the fantastic help given by Ella! Thank you <3

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2020

Thank you Ripa for your support. Great app. I recommend it, great customer support although sometimes it has issues

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2020

Ella is really helpful, i had a lot of questions and problems but she answered speedily. I am happy with the customer service from her. translation immediately is really powerful and shorten the time of manual translate. Will test it more and hopefully will be able to launch different languages soon in our web store.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2020

Very useful app crucial for our European site, and with great support so far. I had a question today and ELLA jumped right onto it straight away and answered one question which I did my self and customised something for our site herself...

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2020

Awesome customer support. Had something urgent i needed help with and Ella made sure it was all solved within 5 minutes. Couldn't ask for a better service.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 12, 2020

I received very good customer support service with GTranslate. Borya took the time to make changes and answered all my questions. Very good service.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2020

Perfect support from ELLA ! Very helpful and patient

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

Ms Ella from support team is very nice and also very professional , I have some special requirements and searched some tips from the support Team . Ms Ella had responsed immediately and helped me to solve the issue so efficiently . Top service A++++

Store

SoBuy

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 1, 2020

great app and great customer service thanks to (Lilit) she was very helpful fixing all the issue with my theme in no time.

Using app

4 months

Total reviews

9

Average rating

4.3

5 / 5 Share

March 31, 2020

Gtanslate is the best App but i think what makes it best is team Support specially from Ms Lilit.. outstanding support.. she solved my all issues with in 15 minutes. f Regards

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Great customer service and backend support, thanks Jei and Arshak for the customized, the app is powerful but not that friendly to the non-coding base users.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

We made some changes on our website and it affected all our translations. We had a great support from Arshak to help us identify the problem and put everything back to normal.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2020

Ella was very helpful with all my questions and helped me out quickly to resolve the matter. great app, and great customer service The app makes exactly what it need to do in order to translate all the shop so i can serve more market

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2020

I have only just installed the app at this point but just wanted to mention that already I needed a bit of assistance setting it up and got first-class service from Ripa. Thank you!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2020

Good price! And also an amazing support, Susi helped me to customize the flags on my store and was super friendly. Many thanks team.

Store

Yogshi

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2020

I've been looking for a good translation app to use until we could get everything natively translated. Suzan in chat support was great! I asked for the dropdown to be moved to a different location than was given in the options. My choice wasn't ideal after it was moved, but she worked and worked and came up with a PERFECT solution! Support is very knowledgeable and works to make things better than imagined!

Using app

About 16 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 20, 2020

Hello, the app works great, thank you. (SOLVED) Only 1 SUGGESTION: It would be great if the language can auto-switch WITHOUT having to show the widget Additional note: Really great support, honestly, one of the best

Using app

3 days

Total reviews

3

Average rating

2.3

5 / 5 Share

March 20, 2020

all PEFECT!!!!..the support is AMAZING!!..many many thanks to all the person every day support our website, LILIT was a great supporter!!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2020

Ap is amazing and support is realy kind and amazing. Amazing Ella help me to change widget appiriance and set this to my theme. I strongly recomended this app !

Store

Stevvex

Using app

About 4 hours

Total reviews

11

Average rating

4.6

5 / 5 Share

March 9, 2020

Thank you for your fast help in the chat Lilit... It was a little difficoult for me to set up but there was good soport. The web look great now in different languages!

Using app

21 days

Total reviews

2

Average rating

3.0