All reviews

Rating Breakdown

  • 5
    89% (608 ratings)
  • 4
    5% (35 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (25 ratings)

Reviews with Text

  • 99% (681)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 5, 2020

Perfect costumer service, Ella, walked me through everything I need and fixed my problems quickly. I'll hope their support will remain like this it is extremely important to me as a Shopify app user.

Store

LA'AVIN

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 13, 2022

Great app and service. I use it for my shop in german and english, so far it works for me. Thank you.

Store

Beemohr

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We have a live chat support, please contact us during operation hours: https://gtranslate.io/#contact And please remove this "review", since it is not a review. Thanks!

5 / 5 Share

March 3, 2020

I recommend this app for all Shopify users. If you have the chance ask for Ella when you contact them. Great customer service and very diligent. Will recommend 100%.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2020

This App is easy to install .and asked help from Gtranslate messenger, ripa was solving some problems for me. and she very good at what she do ! recommend 100% .Thank you

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

Very Quick Response. Borya Developer are very sharp. He made changes within some minutes. The app is easy to install, set up, and use. App works perfectly and the support is AMAZING!!!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

Amazing service and support! love this app and use it for over 2 years, works perfectly and can be customized, Suzan and Arshak are very helpful and provided fast support.

Store

balardi

Using app

Over 2 years

Total reviews

34

Average rating

3.4

5 / 5 Share

Feb. 25, 2020

Ella did a great job helping me set up. Hopefully the app is as easy as the setup was for setting up for our English-French setup.

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

Hi everyone! We have been using this language translator for many years now, and it is the absolute best tool we have seen! No other app compares to its ease of use and features! It was amazing to see one of their reps, Borya, help me out with some custom coding to get the font the correct color based on my theme. You can see how the language app works on the top right of our website: www.heavenleaf.com I can't thank Borya and their team enough for their help, as well as the amazing app they have built! Thank you very much!

Using app

About 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 24, 2020

Buenas herramienta y mejor soporte técnico. Ella es muy simpática y una gran profesional que ha tardado poco tiempo en configurar mi web. 100% Recomendado

Using app

About 14 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 22, 2020

This app is a breath of fresh air after attempting to use another app. I am SO incredibly happy I found it. It saved me so much headache. I LOVE that it’s SO easy to set up!! And there’s so many languages to choose from!! I’m so glad it has a free version because I’m still pretty new to Shopify as far as making sales and getting everything together. And I really like that I could change the style and positioning of it on the screen to fit my stores style and to fit my liking. I am going to look into trying to add it to the bottom of my website near my currency converter. But I haven’t figured that out yet. But it’s perfect in the meantime!! Thank you, thank you, thank you to the developers!!! Update: After my review was posted, the developers reached out asked where I would like translator on my website and did it for me!! That’s so nice!! I’m so glad I found this app and these people!! A huge thanks to Ella and Ripa for helping me out and making it so easy for me!!

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2020

Susie provided first class help and even went beyond what was expected. Many thanks, great app and super helpful.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2020

Very helpful support with Ella. Fast and responsive. They took care of everything. 5 *. I will still have to see how it performs but until now it is ok.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2020

Ella has been really helpful, had a tiny issue about the DNS but she fixed it in less than a minute. This app is so essential for brands. Recommend it.

Using app

About 1 hour

Total reviews

33

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

The app is very good, you can do pretty much everything yourself and it's very easy to use, I've had just few issues when it comes to change the prices of the products, but Susie from customer support helped me and fixed the problem.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2020

Works perfectly and easy to set up! Support chat was also very useful, We spoke to Ella, who was really helpful & fixed any issues quickly.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

J'ai été en contact avec Ella qui m'a réalisé toute l'installation. Le support est vraiment à l'écoute et réactif. L'application fait vraiment bien son travail par rapport aux autres que nous avons testé. Je recommande fortement.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

Just great - had no problems so far, I can only recommend it! I use the translator on Shopify and WordPress

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

The best App to translate a Shopify store. Staff they are very professional and they answer any question in 5 min. I was working with Ella and Susie and they help me to integrate the App to my store . GTranslate is working 100% after i try 5 different Apps. I am using GTranslate on my other website build on WordPress and is working perfect . After 2 years on Shopify this is my first review . Thank you GTranslate and i will love to work with you on different projects.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2020

Just installed - Support so far excellent. Ella quickly sorted out a problem I was having with the installation. If the app is as good as the service so far it'll be great

Using app

About 18 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 24, 2020

After I tried many other translation apps, I'm back to GTranslate... and this time convinced about my choice: + Easy to use and great customer care. + The quality of the automated translation is also quite good and the prices are reasonable. I recommend it

Using app

4 months

Total reviews

2

Average rating

5.0