G | translate Shop Translator

Jan. 15, 2020

I am just on the free version, but the staff and especially, Ella, have been wonderful. I had some issues with another app I have on our store and they helped us and answered us promptly everytime until the issue was resolved. They were more than willing to help us with everything we needed.

Dec. 26, 2019

perfect app and the people involved give me a A+ service. Sergey, Borya, and Ella followed me step by step to make sure that everything is runing as expected.

Dec. 24, 2019

it works well and easy to get up and running in less than an hour. Customer services are helpful if you get stuck

Dec. 21, 2019

They went above and beyond. Ripa was fantastic. She spent so much time fine-tuning everything. She even made sure all the pages were translated. So much attention to detail.

Dec. 20, 2019

it's great app and great support, it will fulfill all your translation needs with any language , i highly recommend it.

Dec. 18, 2019

Set-up support from Ella was simply fantastic and the requested alterations where done in minutes. Impressive customer support.

Dec. 12, 2019

So far so good, the customer service was awesome they were very helpful and prompt with their response! Thank you!!! Ella was the best!!

Dec. 6, 2019

Thank you for the great support! Thank you Sergey and Ripa, your support is fast and very good! I am a very happy customer!

June 18, 2021

An amazing app. User friendly and very easy to use. But more importantly customer support was outrageous. Ripas was really helpful and resolved A LOT of issues related to the layout. Borya carried on after Ripas' shift finished. Honestly speaking they provided excellent support spending hours with me online resolving all my requests. Elen was also of great help and assistance! Thanks a lot Ripas, Borya and Elen! Very quick responses, efficient, effective and extra friendly!

Dec. 3, 2019

Customer service with Suzan was GREAT! Excellent help with my install. She helped custom code my desktop and mobile version of my website. In a couple of hours I now have translated websites all over the world.

March 10, 2022

Ashkhen, Susanna and Ella are a great team, very kind, quick and helpfull. Big thanks! I highly recommend.

Nov. 22, 2019

it is great tool ,before i did not know how to use and set up,so i have to ask Susie to help me to set and work well,she did very good and very professional.i will recommend this app to my friends.

Nov. 22, 2019

Lilit and Ella were very helpful, the tool work perfectly for what We need. thank you very much for your support.

April 7, 2020

I have just installed this app and I needed some help to do this. The customer service person Ella was absolutely great. She really answered all the questions and did all the necessary changes in shopify to my specifications. Thank you Ella for all your wonderful help. Update 07-04-2020, still excellent customer service Ella

Nov. 14, 2019

Amazing app! Thanks to the support team and I'd like to thank specially Suzan for solving my problem instantly.

Nov. 14, 2019

Other translation tools manipulated our theme files so much. This app works fine without corrupting theme files and meets our expectations. Also, we are happy with their great support. Thanks to Lilit.

Nov. 13, 2019

Very good app! Even if there are things that you do not understand with detailed settings, they will tell you carefully. Ella and Lillit kindly supported me! Thank you very much!

Nov. 12, 2019

Great app. I´d like to thank specially Suzan for her help. She solved all my questions and problems.

Oct. 13, 2023

Suzan has been very reactive and responsive even during this coronavirus period and fixed my problem within 15min. She is pleasant as usual. Perfect customer service! I know why I spend my money with those guys. Long life to Gtranslate ;-) Borya helped me once again. He never gave up a problem. If there I a bit of time to get used to Gtranslate, I would definitely recommend it. I works fine , it is fairly easy to use and the support is always here. Those guys reply fast cause they're a little team. If they don't know about an issue, they come back to you later. They never let an issue down. They solved all my issues. That's why I remain with them. Great little team there ;-) Long life to Gtranslate! Great support from Elen. Was patient and helped to get through the problem step by step. Even after few months of not contacting them becuase of not having any issue, they replied fast, followed-up. Highly recommended.

Nov. 13, 2019

Thank you Ripa and Borya for all your help getting started with GTranslate! It's a helpful tool to translate our online shop.