All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

March 9, 2021

I've used this app to translate my store from French into 6 differant languages. Had some issues placing the selector so i've contacted ELLA (Customer support team), a lovely customer support helped me custom code it to my liking. Works great now!

Store

Axess

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

Great support experience. Huge thanks to all the Team and Tigran! Professional and quick response. 100% recommend!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 9, 2021

So far this app has been great. Everything is easy to setup and use and apart from some minor issues with server side caching(which they generously support us for) it's been great. It has none of the limitations that the other apps had. Support has been simply exceptional. There is always someone to respond and they are very patient and polite. Shout out to Arshak, Ripa and Susanna. We just passe our free trial and have decided to pay for the service. Compared to the other translation apps the pricing is very reasonable. Will definitely recommend!

Using app

8 months

Total reviews

3

Average rating

3.0

5 / 5 Share

March 9, 2021

First of all the translation is perfect ! I wanted to translate my website in vietnamese and this is faultless, which is quite rare! But moreover, the support team is great. I had an answer to my question in less than 5min and Ripa could manage to fix the issue with talent ! Thank you very much. I really recommend this app !

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

Amazing customer support, especially Ella from their customer support has been very helpful lately as I had some smaller issues that I was not able to sort myself. Together with their development team they have made some small adjustments in the code so the widget is positioned correctly on my store. Thank you again for your quick and great support.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2021

i've been using this app for over 3 months now. At first i encountered a lot of issues but their customer service is very good and respond quite quickly.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2021

Susanna was very helpful to support us in setting up the app! Super Service! Super Recommended! Many thanks

Store

Soxplay

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Great app and especially great support! I have been working with Susanna for a few days on my shop and got really good advice and help. Thanks, I am really happy with the overall service!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2021

Susanna was very helpful, I asked her few things about the language selector and she resolved my problems very quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2021

Couldn't recommend enough, I had a problem on my website, I had no idea how to solve it and Arshak helped me and solved the problem, and top that up, it had nothing to do with their app, GTranslate!!! Thanks a million!!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2021

This APP is great and functional and in particular I was impressed with their support (Susanna) for helping me. I highly recommend.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2021

The support is great. Have been help by a number of people like Borya, Arshak and Ripa. Borya has even stayed outside his working ours to help with my issue. Really appreciate this kind of dedication, cannot stress that enough!

Using app

28 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 1, 2021

Thanks to Lilit who helped me to fix a problem on my English translation I highly recommend this app for the translation of your website !

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2021

At the beginning I had some problems with the integration, the apparency and other Java issues. But the Team of GTranslate help me in all these issues and they fix all the problemas. I am so glad to work with them. It's a bid early to give a complete review of the app, but in generally works and his team service is great. Additional the characteristics of the upgrade plan are so powerful and useful. I quite happy with this app.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2021

The app is very simple and efficient, the Editor to edit the translation is very convenient and handy. My experience with the support, specifically Susanna, was very satisfying. Susanna is very efficient, all of her answers helped me fix the issues I was asking for instantly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2021

at first glance the tool looks good to me.. i cant say anything about SEO results up to now, but the support is awesome.. many thanks to Ripa for helping me even after your official working hours! :-)

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Ripa helped us really fast to solve an issue with our header section! Thanks again for the support.

Store

Cuela

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Such an amazing app and a great service! They offer a nice chat where they can help you with everything you need. Arshak helped me make my app complete within 1 hour!! Thank you so much.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

All the credit goes to Ripa, she was able to answer our questions in an exemplary and very professional way! Fast and efficient, she allowed us to use GTranslate (which works very well) in a few hours!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

RIPA is very professional assistant, was able to help me with all my requests!!! perfect application

Using app

About 2 hours

Total reviews

1

Average rating

5.0