All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

Oct. 21, 2021

The support team is the best! They can solve almost any problem for you. I had a very crucial problem i wanted to be solved and they've fixed it. Arshak solved the problem for me, i'm very happy now. Also, Susanne is a very kind and warm supporter thats almost always available. She helps out with very technical problems too. For example adding a google search form instead of the shopify standard search form, so visitors can search for my products in any language! Great support team, I highly recommend.

Store

WOWGOOD

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

The automatic translations are surprisingly good, but what's even better is the support for this app. I ran into problems setting it up twice and in both instances Ripa helped me out within minutes and had the language selector customized to my needs and set-up in no time. That's what great customer support looks like! Highly recommended!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

I had a very good, courteous and efficient service with Susanna! Wow! She fixed everything in few minutes!!! I did contact her at 2h00 am (Montreal time) and she answered quickly. Very very very efficient! The app works very good and the service is perfect. I use it for many customers and everything is always smooth and easy.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Borya give my a great support with adding the language menu in the mobile version. Thank you Borya! It works fine this way.

Store

somaj1

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 18, 2021

The app is okay. It is not perfect at translating and you may have to spend some time correcting. The chat help is very quick and very helpfull. I got help to adjust the design om my selector by Borya and I am very satisfied with the quick and nice response and solution.

Using app

About 5 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 18, 2021

We recently transitioned to GTranslate and we are super happy that we did! Not only the pricing is much more reasonable than other competitors, but it also works better, faster and more efficient as opposed to other translation apps. I needed some help with translation exclusions and third party apps integration with GTranslate and the support and developer team was really helpful and friendly, they solved these issues very quick and very efficient. Really amazing and a special thank you to Susanna, Ella & Edvard. Highly recommended +++++

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Just started to used this app and need some assistance to get that look and feel we need/want. The customers service was excellent, big thanks to Borya to get me thru this. Will be back with new questions shortly.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

The quality of the translations is way better than Google Translate. And it's automatic. Customer service is really great. Quick solutions without any issues. Thanks ELEN!

Using app

10 months

Total reviews

18

Average rating

4.6

5 / 5 Share

Feb. 17, 2021

Fantastic support.......................................................................................................................................................................

Store

Shopino

Using app

2 days

Total reviews

2

Average rating

3.5

4 / 5 Share

Feb. 16, 2021

Use it to translate from English to French, few issues but the customer service is excellent. Usually fast response. Great service with Lilit, she's on the ball!

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 16, 2021

Suzan helped me a lot with any request I had so far. Was very kindly and replied to all single questions I had

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

perfect app to translate quickly and easily. Fast customer support thanks to Ripa I managed to solve a problem in just one hour !! Great

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

Good app and easy to use. Sometimes it has some bugs but the support team ( Susanna) helps you out . would recommend for everyone !

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

Great help done by Borya !!!! awsome app I really appreciate his help, and did it on a time record Absolutely the app to have

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

Excellent tech support Thank you ELLA. responds promptly. helps competently. Helped with transferring the language selection on the mobile panel to another location.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2021

This app is really helpfull if you want to have different languages on your site. There were a lot of things I asked, and they helped me perfectly with everything. Especially Ella & Arshak helped me great!!

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 14, 2021

I love that you are actually one of the few apps, that allows a full translate with multiple languages without upfront payment pr. month. And that you have the option to get a subscription later for more options. Perfect app. 5 stars from here.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 13, 2021

I have added this app to my site and I really like it. It does what it is supposed to do. It was very easy to add via shopify.

Using app

34 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 26, 2022

They was alot to help me lol because I had a lot of questions, but they were always present to help me. And answer was fast! Just a big wow about this application. Thanks Lilit, Suzan, Arshak and all the other person who helped me. This app is wonderful (it used to translate my english website to french version).

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

Using the app for my second shop and I must say that the staff is there to respond quickly and in detail. Thank you Ripa very much :)

Using app

6 months

Total reviews

1

Average rating

5.0