All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2020

Lillit was great, she was helpful and polite. She sorted all the issues I was having. Great customer support!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

I had some issues with croatian translations. The Customer Service helped me and fixed the problem - even the problem was much bigger than we thought at the beginning Borya and Lilit worked hard an were able to help me at the end. I am very happy!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

I've been using this for 4 days, so far I'm loving it! I had a minor issue with the ssl certification but Ella help me and solve my problem in less than 10 minutes. Now it's working perfectly, I also love that could copy the code and set it up at the footer. I have tried 5 other translate apps, this is so far the best. You can check it out on my shop https://www.philomenaintimates.com/

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

Lilit helped me today. She made really a good job, thank you for it. Definetly this company have a super customer service!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

Ella was superb. She went above and beyond to help me rectify issues with my store. She also has the best customer service i have experinced this far in E-commerce.

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 6, 2020

I've tried ALL translation apps, this is the only one that translated all texts from a third party editor (GemPages) even the dynamic ajax texts! Also one of few apps that translates the checkout page and allows editing. Support is superb Sergey is really helpful and solved the issue immediately. Thanks Sergey

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

I love the app. It's really easy to use. First, I struggled so much but from the support team, Ripa helped me with all the steps! Thank you for her patience and support. It works really well now!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Good, easy to use app that does exactly what it says. If you happen to be stuck on something and don't know how to proceed, their lovely support team will answer any questions and help you get going. One of them, Ripa, solved my issues very promptly and effectively. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

I love this app, it does what it says, easy to install. and customer service is always on standby to offer any needed help. Ripa did amazing job, helping me with setup and answering my questions. i would recommend this app to anyone looking for a language translator to boost revenue.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

I have used this app in the past and translations were quite good. I change to a different one as it was not translating the checkout page. However, I decided to use this app again and use a paid feature that translates the checkout page as well and enables to edit the translations manually. While configuring the app and the widget, customer support was excellent, I was having some issues and Borya was super helpful and patient.

Store

TANTARA

Using app

11 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Nov. 2, 2020

He instalado la aplicación y me ha resultado muy fácil e intuitiva. Las traducciones que hace automáticas son correctas, así que estoy muy contenta con la instalación. La recomendaré a mis amigos!

Using app

30 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 30, 2020

I needed something fixed in my shop and Ella helpt me out great! Perfect service! I would definitely recommend trying it!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

Ella Spent a lot of time helping me through this whole process support was awesome! I had lots of questions and she was there to help me through them all!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Excellent customer service, I installed a new theme that is not common at all, and they really helped me with the translations

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

We use this app to translate our website from EN to FR (we're a Canadian gift company). Lilit was very helpful through the live chat to help us setting it all up.

Using app

About 3 hours

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 29, 2020

Is a very Great App and the support is super (thank you Ella). I translated my shop in more than 20 language easly!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Works great and most of all super service! Thank you Ripa and the team. GTranslate is a big win for our business!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

The app works great ! Plus the GTranslate team are amazing (Ella, Sergey and Ani), always available and willing to help to improve our shop. I definitely recommend !

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

Perfect app and live support! always ready for help, easy to use, super fast. Thank you so much! :)

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

I spoke to Ella and i was Happy to speak with her. Great service and great App!:). The fact that you can Change every Word in your Website is Just fantastic!

Using app

24 days

Total reviews

1

Average rating

5.0