G | translate

Sept. 10, 2020

I used this app for the translation from english to french. The automatic translation is good, I only had to correct few expressions. The interface is userfriendly. And the customer care service is Great! I had issue putting the selector on the new theme, and Ripa provide a great service.

Aug. 31, 2020

A great app that I recommend, as I must not forget the support especially Ripa which helped me do a few things

Aug. 8, 2020

I have a free version, and I wanted to know that my website doesn't translate automatically to my browser's language, I have tested this while my default site language is English & my browsers language is Hebrew. and my site can't translate the current page from English to Hebrew when my browser's language is Hebrew.

Aug. 13, 2020

UPDATE August 13, 2020: One week later and Ella still didn't fix the problem. However, the Deputy CEO emailed me and said he'll get someone else today to assist me. He gave me Suzan. It took Suzan 20 MINUTES TO FIX THE ISSUE TODAY. I'm happy with Suzan's help. The problem is finally fixed thanks to Suzan. If you ever need support, don't ask for Ella. Ella said it takes her hours of her life to fix the problem whereas Suzan fixed it in 20 minutes! Ask for Suzan! Thank you! Original review August 6, 2020: HORRIBLE CUSTOMER SERVICE. THE REP IGNORES YOUR REQUEST FOR SUPPORT AND LIES TO YOU. I used this app to help me translate my website. I did not like how the widget blocked words on my website so I reached out to ELLA from GTranslate for support. I chatted with Ella and asked her to fix the problem. She ignored my request for assistance. So I reached out again for help. Ella THEN responded to me and asked for my permission to collaborate. I gave her access and waited. One hour goes by, NOTHING. 3 HOURS GO BY AND NOTHING WAS DONE. I asked her what is taking so long. She said she's fixing it and I should just keep waiting. So I logged into my shopify dashboard settings and looked at the activity log for the collaborator account. THERE HAD BEEN NO ACTIVITY SINCE 11:30AM. It was 5:30PM. So THE WHOLE DAY, ELLA WAS LYING AND LEADING ME TO THINK THAT SHE WAS FIXING IT BUT SHE DID'NT DO ANYTHING. THE WIDGET IS STILL BLOCKING WORDS ON MY SITE. BAD CUSTOMER SERVICE! RUN AWAY FROM THIS APP!

Aug. 3, 2020

aplicativo muito bom para tradução, precisei personalizar no formato que eu precisava. Estou muito satisfeito com o atendimento.

July 31, 2020

Used the application to translate my shop in several languages, overall works good, edit is required though. Technical support is amazing, Ripa helped me to fix an issue within several minutes!

July 14, 2020

Ripa was super helpful and made installing the app a breeze. Looking forward to serving pages in different languages. Thanks!

July 7, 2020

Ella is a Great supporter ! She answered me right away, and very quickly ! I think "you" should promote her !

June 29, 2020

There seems to be an error with the Dynamic Checkout button. Whenever I have this app enabled, the dynamic checkout will keep replicating "Buy Now" over and over again.

June 9, 2020

Exceptional service and quality. It was fast. And all the features available. Thanks to Lilit for all the configuration!

May 12, 2020

Absolutely incredible customer service! Developer Tigran from Gtranslate has been very helpful with all sorts of minor translation-tweaks to our highly customized site. We totally recommend this app based on the customer service alone. I wish it had a few more features, e.g. proper language codes for sub domains, the possibly to tweak translations before launching new language, etc.

April 24, 2020

I had some problems for the setup but the collaboraters were very helpful and comprehensive. Thanks a lot to ELLA for the support

April 24, 2020

Currently using gtranslate to able to reach multiple customers in different regions. Thanks to the professional and swift help of Ella, I'm able too do this !

April 20, 2020

I haven't actually used the app yet but it would be nice if we could have a Swiss flag for French and German....

April 18, 2020

Thanks Ripa for helping me! great service. I recommend this app. Eeasy to work with and the translation is done in seconds!

April 15, 2020

I really like the app but unfortunately I cannot use it because no matter what option I select, the widget covers items on the screen that needs to be seen. This happens on both the mobile and desktop versions of my site. I would recommend an option that pushes the widget to the far right corner or far left corner to the top or even bottom, instead of having it inches away from the page edge, bring it closer to the edge.

April 15, 2020

The beta pop up is great, just one slight issue. when using it from a mobile device it opens up wider than the screen with, which prevents you from seeing the other language. It might be better to keep it as a simple scroll like the top other options.

April 13, 2020

The Gtranslate app has a lot of features but it is a little bit difficult to understand how to set it up if you are not so good with IT. Luckily they have a very good technical support online, I was chatting with Lilit and she helped me with everything I needed, even doing some customisation for me... very glad I found someone to help me, THANKS!

April 18, 2020

Wait to try paid version for the 5th star but app is really cool and intuitive, easy to set up also if i had to ask for help xD Ella answer to me really quickly and she's being really kind end useful, in a second i was on my way to reach international customers! Thank you ELLA!:)

April 4, 2020

Hello, the good thing about this App is the online live support. Borya was my agent and helped a lot to resolve my problems and helped untill I was satisfied