All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

Dec. 22, 2020

great customer support!!! they installed the app for me and everything seems great for now, I like the app

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

Very good experience. I have used several other apps to translate my store and I honestly believe this one is the best. I had an issue with translating the quick checkout button and currency selector and Sergey & Susanna helped me resolve it in a couple days which is pretty fast considering it involves some coding. Thanks

Using app

4 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 21, 2020

I struggle with this at first but reached out for help. Riba was responsive and quickly made edits of the translator so it was more user friendly on our site. She is wonderful. Thanks for the help Riba!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2021

I upload it and I was amazed by the result but I have one inquiry if I can make some adjustments in the translate it as some products details the app chooses different ward so is there any way to adjust it manually -- -- The support team was amazing they helped me to setup my website .. and now working perfectly special thanks to Susanna she did a lot

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

To make adjustments to the translations you will need our paid version. Please feel free to contact our live chat and we will help with it. Thanks!

5 / 5 Share

Dec. 20, 2020

Great support, rapidly reply. Borya is the best. The app also works really good and I would always recommend this app.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Very happy, Ella from the Customer service team helped me to fix translations issues that I could not fix myself. Recommend for all.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

It's great! I use it to translate to Spanish from English as our startegy is to sell products to both English and Spanish speaking market in the USA

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

Very easy to use, worth recommending, thank you very much Ripa, for helping me quickly resolve my questions.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

I used the app it is very useful to see how people interact with your site and helps improve on the user interface side and design as well as the web flow. Can you make it possible to edit the color of the drop down menu option.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

Great support! They helped me within 30 minutes to add a line of code. This saves time. I've compared several apps and this one does what's needed for a good price.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Amazed by how easy this app is to use and configure. After all the apps i had searched and tested with all here restrictions of limited words use, i mean come on how you going to win people over when you translate only half the words because of the restrictions. this app is just amazing. no word amount restrictions. That’s right NO WORD AMOUNT RESTRICTION. every word is translated. With no fees brilliant for my start up business. Stop searching and hit download. Thanks Gtranslatexx Especially thank you Ripa and Ella.xx great customer service.x

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2020

Ripa gave me excellent and professional help. works great worth every cent! Ripa thanks again! you are a great professional

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

I received support with fixing some code to make text responsive to user device. Very helpful and good experience.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

Good app providing accurate translations. The developer also offers a good customer service, Ella has been very helpful!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

After some tricky details that were fixed by the team within days (thanks Ella, Sergey) I managed to get my shop to work in an impressive number of languages, to 99.0%. I even could save the massive personalisation work I had done on my previous Wordpress/Woocommerce! RTL languages like Arabic or Hebrew are tricky in the Shopify themes, but we managed to navigate around this too.

Using app

4 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 9, 2020

Really thx to Lilit! She has been really professional and fast to solve my problem! :) Five stars !!!

Store

IONO

Using app

6 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Dec. 9, 2020

The reason this gets only 2 stars are 2 main issues : 1. Way overpriced (when you think shopify costs $30 per month for a vry extensive system and platform) - this at the same cost after any useful addons are selected also at very close to $30 is a bit of a rip off - this is $350 per year... which once setup doesnt mean any work from them or any ongoing heavy use like complex software. The price should be around $10 per month (or $100 per year) with all options - that would be actually reasonable. 2. It translates all the urls into foreign language special characters - which is firstly useless and not relevant for google or seo (google sees non special characters exactly as the same and word are the same) and secondly a nightmare to copy and paste into other systems, share to others (looks ridiculous) and use as hyper links in extrenal links etc. Upon questioning them and suggesting this be changed by defauly - the response was clearly they are not bothered and i would have to manually edit 1500 pages of the site if i wanted to... The app overall works ok - but these 2 factors above make it both a rip off and frustrating to use. Oh and they have this strange system of pasting some extra code after a url of your site so you can edit that site - but dont make that obviously anywhere in the app or the app settings!! you have to go unting for this in some help page... crazy. The whole app has potential but needs much better people running it and using logic on its interface....

Using app

6 months

Total reviews

13

Average rating

1.8

5 / 5 Share

Dec. 8, 2020

it is very best good application if you have this application you don't have multiple site is not needed never i appreciated gtranslate service and consulting

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 6, 2020

This is the worst translate app I have ever installed! Really hard to edit translations. Not user friendly dashboard.

Store

Mah Roc

Using app

6 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 2, 2020

Awesome app. Ella helped us solve technical issues we were having with our domain. Really happy with the app as well as their service!

Using app

8 months

Total reviews

1

Average rating

5.0