All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 25, 2020

Amazing app with great customer service. I would like to mention Ella here, she is a really high-quality customer service representative. Handled all our queries very professionally.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

I was talking to Borya and he went above and beyond and provided the utmost professional service and solved all my issues. He went as far as to access my web page himself and edited what needed to be edited to fix my issue I was having. I was beyond satisfied with his service and the app itself. Thank you a million Borya, you are amazing! Beyond words! :) I recommend this app to anyone that is looking for a simplified and seamless translation on their website!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

Very good so far. The customer support is very helpful, i've been in touch with Ripa and Susie. Thanks

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

Borya got me set-up for multi-lingual translation, so now I can sell to the world! I purchased the app and they did the full set-up. Thank you Borya for investing the time with me and your patience!

Using app

10 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 24, 2020

Customer service is wonderful and responds quickly. Especially, Lilit was great! Helped me out throughout the set up process excellently.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

I have tried using other apps for translating the store , but this store was the best by far. Its so easy to edit when you learn how to use the app . Susie from customer service helped me get the hang of the app.

Store

Aura

Using app

11 months

Total reviews

30

Average rating

4.9

5 / 5 Share

Aug. 26, 2022

Thanks to sweet Susanna, the language selector now displays in the right place I want it to be. Best customer service ever. Much appreciated.

Store

MPOW

Using app

About 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Please direct all your support questions to our live chat: https://gtranslate.io/#contact You should be able to do that from Widget Code section in the settings page. Thanks!

5 / 5 Share

Aug. 23, 2020

Borya Is a good employee,, he helped me fixing a big problem ,, I recommend to give him a reward ,, he deserves it

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2020

abbiamo scaricato questa app ed è ottima. abbiamo chiesto dei cambiamenti all'assistenza,Boriya è la persona che ci ha aiutato è stato efficiente e professionale. Per qualsiasi domanda rivolgetevi a lui saprà esattamente come aiutarvi.

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 23, 2020

Borya helped me a lot set up the translation. He helped me with all my wishes. Much better than my old translation app

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

Very good for the moment i had some request and Lilit been very helpful and fast, definitely i will take the paid plan and when i would need some help i will ask for Lilit again thank you!

Store

italyci

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

So far so good. The translation is great. Foreign language sites look good. We are using their 'language hosting'. I think its excellent. Our first one looks nice. And their customer service reps are online for fast service. I think this is a great way to branch out into new markets. Because of the gtranslate app, we have successfully established new sellers in several foreign countries. Shout out and big thanks to Ella who helped us get setup correctly! Update august 24, 2020 I am still in the installation phase. just rolled the product out with my first site for poland, using the language hosting portion. I like it. the polish man said that the translation. while certainly needing some changes, was good and he was happy with it. I also needed to adjust the code in the widget so I jumped on chat with gtranslate and they were there. they answered quickly and helped me edit the code to make things work properly. It was a person named Borya. Excellent service thank you!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

So far so good. Ella helped us with our website at www.lilabeauty.com.au to get the switcher in a more desirable position than the standard settings.

Using app

About 3 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

great support! Fast and I got to know hwt I need !! easy handling and knowledge Thank you very much

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2020

Very thoughtful service and perfect experience, a trustworthy application, because it makes your business more perfect and makes the user experience of the website stronger.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

App looks great, translated website into several different languages. The setup was seamless as we requested the help of the Customer Service team. We were lucky to have Lilit help us with the setup and all questions we had. Great support from Lilit - thanks again.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

Good support with Ella . I am french but communication was very good . thank you for quick support.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

Tried it for first and had problems at settin up. I got fast support and they helped me out in few mins perfect communication/support, especially ELLA :)

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

The app is very useful to if you want to sell in more than one market. I came across a translation problem and used the live chat. The response took like 4 minutes. I talked with an agent called Lilit she was very helpful and professional.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

March 30, 2021

This app is really great! Not only are the free features exceptional, but the add-ons are definitely worth it. Additionally the service (provided by Ripa, Tigran and Susie) was so helpful, as they helped fix our Promo Popup and Free shipping banner translation. Update: Arshak's service was amazing. He helped us fix our banner and some issues with translation on our website. Very professional service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0