All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 27, 2020

I added this app and it was exactly what I needed to have a bilingual website in Quebec! I needed some help with integrating the dropdown in a specific place in the header so I reached out to them for assistance. Borya was incredibly helpful and helped me with exactly what I needed. Glad to have this app.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

This is a great app! Borya Thank you for your help in fixing my issues in a highly efficient manner!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

Awesome help from Lilit, great work thanks, I raccomend it I've had some issues at the beginning and they solved to me very quickly

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

Great application, perfect for my shop. Thanks to Susie for the help, she was really valuable.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

Amazing app with great customer service. I would like to mention Ella here, she is a really high-quality customer service representative. Handled all our queries very professionally.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

I was talking to Borya and he went above and beyond and provided the utmost professional service and solved all my issues. He went as far as to access my web page himself and edited what needed to be edited to fix my issue I was having. I was beyond satisfied with his service and the app itself. Thank you a million Borya, you are amazing! Beyond words! :) I recommend this app to anyone that is looking for a simplified and seamless translation on their website!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

Very good so far. The customer support is very helpful, i've been in touch with Ripa and Susie. Thanks

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

Borya got me set-up for multi-lingual translation, so now I can sell to the world! I purchased the app and they did the full set-up. Thank you Borya for investing the time with me and your patience!

Using app

10 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 24, 2020

Customer service is wonderful and responds quickly. Especially, Lilit was great! Helped me out throughout the set up process excellently.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

I have tried using other apps for translating the store , but this store was the best by far. Its so easy to edit when you learn how to use the app . Susie from customer service helped me get the hang of the app.

Store

Aura

Using app

11 months

Total reviews

30

Average rating

4.9

5 / 5 Share

Aug. 26, 2022

Thanks to sweet Susanna, the language selector now displays in the right place I want it to be. Best customer service ever. Much appreciated.

Store

MPOW

Using app

About 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Please direct all your support questions to our live chat: https://gtranslate.io/#contact You should be able to do that from Widget Code section in the settings page. Thanks!

5 / 5 Share

Aug. 23, 2020

Borya Is a good employee,, he helped me fixing a big problem ,, I recommend to give him a reward ,, he deserves it

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2020

abbiamo scaricato questa app ed è ottima. abbiamo chiesto dei cambiamenti all'assistenza,Boriya è la persona che ci ha aiutato è stato efficiente e professionale. Per qualsiasi domanda rivolgetevi a lui saprà esattamente come aiutarvi.

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 23, 2020

Borya helped me a lot set up the translation. He helped me with all my wishes. Much better than my old translation app

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

Very good for the moment i had some request and Lilit been very helpful and fast, definitely i will take the paid plan and when i would need some help i will ask for Lilit again thank you!

Store

italyci

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

So far so good. The translation is great. Foreign language sites look good. We are using their 'language hosting'. I think its excellent. Our first one looks nice. And their customer service reps are online for fast service. I think this is a great way to branch out into new markets. Because of the gtranslate app, we have successfully established new sellers in several foreign countries. Shout out and big thanks to Ella who helped us get setup correctly! Update august 24, 2020 I am still in the installation phase. just rolled the product out with my first site for poland, using the language hosting portion. I like it. the polish man said that the translation. while certainly needing some changes, was good and he was happy with it. I also needed to adjust the code in the widget so I jumped on chat with gtranslate and they were there. they answered quickly and helped me edit the code to make things work properly. It was a person named Borya. Excellent service thank you!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

2 / 5 Share

Aug. 20, 2020

I tried that app on my shop, sorry it doesn't work good. So, Lilit Agent was nice and good advice for me. unfortunatly I can't run with it.

Using app

About 19 hours

Total reviews

4

Average rating

4.0

2 / 5 Share

Aug. 19, 2020

This app does not translate well. It changed the word Förebyggande which stands for prevention to the word contraceptive in finnish. Laughable

Using app

17 minutes

Total reviews

2

Average rating

1.5

5 / 5 Share

Aug. 19, 2020

So far so good. Ella helped us with our website at www.lilabeauty.com.au to get the switcher in a more desirable position than the standard settings.

Using app

About 3 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

great support! Fast and I got to know hwt I need !! easy handling and knowledge Thank you very much

Using app

About 6 hours

Total reviews

1

Average rating

5.0