All reviews

Rating Breakdown

  • 5
    88% (1,725 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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3 / 5 Share

Aug. 4, 2020

I can't use this app,there is not language to choose....I have tried countless times,I am so sad,please help me!

Using app

3 months

Total reviews

1

Average rating

3.0

4 / 5 Share

Aug. 3, 2020

aplicativo muito bom para tradução, precisei personalizar no formato que eu precisava. Estou muito satisfeito com o atendimento.

Using app

19 days

Total reviews

2

Average rating

4.5

1 / 5 Share

Aug. 3, 2020

no it does only translat some words, so my webshop looks like crap and very un pro when using it, so its back and hit delete button

Using app

28 minutes

Total reviews

6

Average rating

4.3

1 / 5 Share

Aug. 13, 2020

WARNING!!! NO EXPORT FUNCTION AVAILABLE IF YOU DON'T WANT TO CONTINUE USING THIS APP! They steal your translations and keep it! Use other APPs! The answer of the APP developer (export possible) is obsolete. Support of GTranslate answered that there is NO export function. This APP is dangerous. Even support doesn't know important things. We recorded the conversation for proof. Take care! Shopify customers are tricked by the payment possibilites. You have to pay MONTHLY the higher rate even there would be a possibilty to pay YEARLY through the Shopify system. Not fair! Other Apps offer better prices with yearly payment. Customer service is not like we are used to (if the company gives wrong information on their pricing page, they have to give better price, it was their mistake!). Reply to reply of developer: Please inform Shopify customers CORRECT on your PRICING page and inside your Q&A. I stated this to you already - but you didn't care about that - so you want to mislead Shopify customers again. How awful! UPDATE: Server overload by GTranslate. Our sites were not reachable! Not very serious service. Hopefully better. Look for other Apps ... there are sure better ones.

Using app

About 1 month

Total reviews

1

Average rating

1.0

4 / 5 Share

July 31, 2020

Used the application to translate my shop in several languages, overall works good, edit is required though. Technical support is amazing, Ripa helped me to fix an issue within several minutes!

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

July 31, 2020

I have just setup the basic package and encountered quite number of issues. The online CS support is super! The representative, Ripa, is very professional can clear all my doubts and questions at once.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2020

I used this app to translate my Shop into english. There were some minor translation issues with third party plugins which were resolved immediately by Sergey. Keep up the great work! EDIT: I forgot to mention that all the support I received was during the trial phase, which is incredible.

Using app

3 months

Total reviews

1

Average rating

5.0

3 / 5 Share

July 29, 2020

Translations are not very accurate, it just gives a general idea of what the text actually means. And it doesn't give you the flexibility to make any changes to the translations. But the drop down menu looks very nice. When I had an inquiry about a placement problem with the dropdown Ripa and Ella were extremely helpful in making the adjustment.

Using app

3 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Aug. 31, 2020

Only the Costumer service alone is woth the money. Thank u so much for great help Lilit. With my newbie skills i got the help and the guidence i needed.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2020

very nice app. customer service is very professional. they fix every thing and translate my webisle.

Store

Bevaria

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2020

Just tried the app and I am loving it. Got help from Lilit who was AWESOME and super patient and helpful!! highly recommend !

Using app

About 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

July 24, 2020

Susie and Lilit were helpful in determining the options and answering the technical questions! Quick responses

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2020

L'application est relativement simple d'utilisation. La Hotline (Ella) est efficace et les délais sont corrects.

Store

KABIOCA

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2020

Great! Ripa and Ella were very helpful and positioned the selector at best very useful and practical application

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

Needed a custom placement for my widgets, Ripa helped me quickly, thanks a lot for everything x I recommend

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2020

Good assistance and everything was fine, Thanks Ripa for the help that made the app work well, I really like your app. Works great so far!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

July 20, 2020

Great!The experience of this translation app is good!Ella and Sergey are very nice and they helped me patiently.

Store

mivons

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2020

Ripa was really helpful today in getting this app set up on my store. Thank you so much I look forward to using it

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2020

brilliant support, exceptional customer services I would recommend them as they helped me from scratch to finish the whole set up.

Using app

12 months

Total reviews

1

Average rating

5.0

3 / 5 Share

July 16, 2020

The app is pretty good but the free version is very limited and does not allow any customization (or the possibility to contact the provider) despite incorrect translations

Using app

About 1 year

Total reviews

1

Average rating

3.0