All reviews

Rating Breakdown

  • 5
    88% (1,725 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

May 4, 2020

Hi. I have a very good technical support online, They helped me with everything I needed, special thanks to Suzan and all the team, THANKS!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2020

great support, quick installation, they were very helpful to guide me throught the process, and im happy with the interface and how it looks. great app. www.sheerskinco.com

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 3, 2020

Super App! Facile à utiliser! Super service client avec Borya en cas de problème. Great App easy to use! with excellent customer service with Borya. Thank you soo much!!! La cerise sur le cadeau c'est gratuit!!!!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2020

We have just set up the app so not tried yet. The 5 stars are for Ripa for helping install the app. Well done Ripa. Thank you

Using app

2 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 7, 2021

I changed my website theme and had some trouble setting everything back up using the translator (settings and translation bugs). I contacted GTranslate and Ella helped me fix everything quickly. The app is excellent and the service too, they answer quickly. Thanks again GTranslate, Thanks Ella!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

i used the app to help me with configuring the different languages and setting it up for my store. Ripa was exceptional with the assistance. thank you so much. hopefully we can work together long term together for all of my other stores too

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2021

Great app! Very easy to use. Very professional staff , trying to help us for few hours and answer to all my questions, TOP customer service from Susanna. Many thanks!

Using app

11 months

Total reviews

12

Average rating

4.7

5 / 5 Share

May 1, 2020

very good application for translating my site. I am very satisfied and a team listening to Bravooooo Lillit! good continuation

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2020

Amazing and support is amazing. Thanks Lilit. Very fast responses, help and take time to set up as you want it

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2020

I got a perfect support 2 times one from Ripa and the other from Lilit. And they really helped me alot in setting up language.and they ware very friendly and wonderful personality and Co-operative Thank you Ripa thank you Lilit, I really appreciate your effort and help.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2020

Добрый день !Все очень нравится,спасибо за приложение Очень нужен переводчик на русский язык

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2020

Added the app this morning and had to contact their support for two technical issues. Had the pleasure of dealing with Ripas and Borya which were quick an efficient in helping me. Couldn't ask for better support!!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2020

First of all, i would like to let you know that I have spend a lot of time, to search for the right translation app, some of them was okay and some of the apps was worse and the support as well. How did I find this translation app? I have search for a menu (collection) app for my store, and when I try to translate the menu to Thai Language (with another translation app) it doesn't works, finally I have contact the app builder for my menu and they told me that their apps works with 2 apps only (one of this app) is GTranslate. However, G-Translate looks at the beginning really easy, but a littlebit complex for beginners, but this should not be a problem, I have contact the customer service from GTranslate immediately and I got a really good and fast support by Susie. Susie has assist me with the setups on the first day. After this was done, I did some other works on the shop and did not replied to Susie's last questions earlier. However, today I have contact Susie again and Susie send a clear instruction, (easy for beginners like me). For the Support from Susie, I would like to give 10 Stars of 10 stars if available. For the App ( 4.5 of 5) Star. Could be a little bit more user friendly, but its okay if the developer cant do this, at least they have a great support. Overall, I recommend to purchase this product. Please Note: From English to Thai, I do not recommend to use the automatic translation, cause 80% percent of the translation are wrong.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2020

Great support team. Susie from GTranslate helped us translate 3rd party apps we installed on Shopify.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2020

This is undoubtelly the best app to translate your website! It was inmediately and my website is now available in 4 languages.

Store

Timpers

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 11, 2020

Thank you very much for this high quality service which allowed us to immediately understand how to use this application which is just extraordinary, a beautiful tool that we recommend to everyone, thank you very much again to Ella & Lilit & Suzan & Sergey

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2020

I was in the dark and didn't understand what I needed to do (English isn't my first language). Ella on support is great! Got the help I needed!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

Great support from Lilit who helped me set up the whole app, I highly recommend it and everything works perfectly. Thank you again

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2020

i had really awesome support from Lilit! she solved everything very quickly and exactly how i wannted!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2020

What can I Say? This is an absolutely fantastic app and with amazing service - the installation is straightforward and the support was second to none - first class! I had some questions with regards integration with some of our third party apps - these were solved so quickly by Suzan, Tigran and Lilit and we now have all the functionality we could want. They were so friendly and got what we needed done without any fuss. Thanks so much - We look forward to working with you further!

Using app

6 days

Total reviews

8

Average rating

5.0