All reviews

Rating Breakdown

  • 5
    88% (1,725 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2020

I have tried many apps to translate my site and this is the best one. I contacted the technical pupport for customization and the operator Susie helped me and immediately resolved my requests.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2020

I was desperate and I found Ella very helpful, Ella solved the issue quickly. 10/10 as customer service. Thank you

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

I really like this app, it's really helping me even that there are some big mistakes in translation - but nothing I can't change fast manually. They answered very fast on the chat support. (Thank you Ripa!)

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

Very very goooooooood app. I faced a bit of a problem, but one I couldn't solve. An employee named Borya solved it immediately. You can trust and write this app. Send a message! It will be solved very quickly. However, it is not handled when those people sleep ^^ I hope you choose the wrong time and not complain.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2020

A truly excellent app, and an amazing customer service, always active and attentive. Today Suzan has helped me patiently and proactively to customize some configurations, and now I'm super satisfied with the result! Thanks!!!

Using app

About 24 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

June 10, 2020

HO SCARICATO L'APP E SUPER FUNZIONALE E ELLA SUPER GENTILE PAZIENTE E DISPONIBILE E CON LA LIVE CHAT SUBITO TI RISPONDE PER RISOLVERTI IL PROBLEMA LA CONSIGLIO PERCHE FUNZIONALE E PER L'ASSISTENZA TOP PER EFFICIENZA

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 9, 2020

I got help from ELLA and she was amazing she did the exact theme customisation I asked for and helped me setup the app the way I want it to be exactly! very happy with the service :)

Using app

7 months

Total reviews

2

Average rating

5.0

4 / 5 Share

June 9, 2020

Exceptional service and quality. It was fast. And all the features available. Thanks to Lilit for all the configuration!

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 8, 2020

This is the fastest app to install and uses, fastest customer service too. ELLA made my life so easy! I always worry about asking fr customer support but this time around with this app was a breeze!! thanking you again !!:)

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2020

Borya me ayudó a poner el widget de otra forma mucho más estética y accesible. Muy bien todo gracias.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2020

Suporte da ELLA foi maravilhoso, nota 10. Obrigado mesmo, atenderam as minhas questões de maneira rápida e educada

Store

ClickPt

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2020

BUG: Using only the Espanol translator and numbers of a page-number-scroll are being translated incorrectly. i.e. 16 --> 16 Anos or 10 --> Dies Anos. Please advise. FIXED, thank for the quick help!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

You should be able to add notranslate to the pagination elements. You can contact our live chat and we will help you. Reviews are not intended for bug reports or asking support requests. Please consider removing it.

5 / 5 Share

June 4, 2020

This is an update of my first review. I can definitly affirm that the customer service is exactly what we are expecting when we are in business. Susie is the second developper who helped me. I asked few changes and she did all with patience and care. She managed perfectly how I wanted to be. My website look very serious with this app. A big thank to Susie and Lilit. Lilit was a very helpfull, kind, and reactive assistant . The app is amazing. I probably installed 10 different app in my shop before to find the good one. and for 8 dollars per month you get everything you need. I am so happy, my website in a few minute is ready with an excellent translation. And I have a lot of words. Recommended for people who needs something serious. Thank you for this app and the customer service!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2020

I really appreciate the professional service which I got to set up the application in my store. thank you Gtranslate for giving my store the professional translation. and thank you Ripa for your effort and help.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2020

Excellent product, excellent support. We have tried other products... One of them ran for 6 hours only to find out it did nothing relevant AT ALL... We then had less than 24h left to launch the website and we were stuck. Thankgod we came across GTranslate. In a couple of minutes we were up and running. It took us more time to configure the DNS than to setup the product... When eventually stuck, the chat helped us reach out and be assisted. Had we encountered an issue on the web site, that team was there to support again... Amazing product, amazing team! Keep up the good work!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2020

ho provato fino ad adesso 5 applicazioni del tipo per la traduzione e l'unica che va è questa. grandi!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2020

I'm new to the app but they have one of the best support I have experienced so far. Ripa was quick to answer my questions and helped me integrate the app better into my store. She took the time to help go into my code so that the app looked better in my theme. Overall, amazing customer service and the app seems to be doing exactly what it said it would so far.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

Your teammate Dear Susie and Dear Lilit have successfully done a customization for my website, they are really very professional in their field, thank you Gtranslate for hiring such professional staffs . I strongly recommend the Gtranslate to any store owner to translate their website to any languages with unlimited words and without any restrictions, actually I have tried a lot of website translator apps and plugins really Gtranslate is the best with their features and professional teams . Thank you keep up developing

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2020

I had some doubts and needs, I spoke by chat with Borya who was super available and helped me with what I needed. Thank you!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2020

it works very well, and if there is a problem they are ready to solve it immediately, thanks to the precious help of Lilit very competent and good

Using app

6 months

Total reviews

1

Average rating

5.0