All reviews

Rating Breakdown

  • 5
    88% (1,725 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

Feb. 26, 2020

Great translation. I had problems setting up, but the help desk was just amazing. Everything is working fine now. Many thanks to the support staff Borya

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

Amazing service and support! love this app and use it for over 2 years, works perfectly and can be customized, Suzan and Arshak are very helpful and provided fast support.

Store

balardi

Using app

Over 3 years

Total reviews

28

Average rating

3.9

5 / 5 Share

Feb. 25, 2020

Ella did a great job helping me set up. Hopefully the app is as easy as the setup was for setting up for our English-French setup.

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

Hi everyone! We have been using this language translator for many years now, and it is the absolute best tool we have seen! No other app compares to its ease of use and features! It was amazing to see one of their reps, Borya, help me out with some custom coding to get the font the correct color based on my theme. You can see how the language app works on the top right of our website: www.heavenleaf.com I can't thank Borya and their team enough for their help, as well as the amazing app they have built! Thank you very much!

Using app

About 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 24, 2020

Buenas herramienta y mejor soporte técnico. Ella es muy simpática y una gran profesional que ha tardado poco tiempo en configurar mi web. 100% Recomendado

Using app

Over 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 22, 2020

A true partnership! The company proactively made a recommendation to translate some third-party applications. An excellent initiative implemented quickly and successfully. Few companies offer such a high level of service. My thanks to the support team and especially to Susie!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2020

This app is a breath of fresh air after attempting to use another app. I am SO incredibly happy I found it. It saved me so much headache. I LOVE that it’s SO easy to set up!! And there’s so many languages to choose from!! I’m so glad it has a free version because I’m still pretty new to Shopify as far as making sales and getting everything together. And I really like that I could change the style and positioning of it on the screen to fit my stores style and to fit my liking. I am going to look into trying to add it to the bottom of my website near my currency converter. But I haven’t figured that out yet. But it’s perfect in the meantime!! Thank you, thank you, thank you to the developers!!! Update: After my review was posted, the developers reached out asked where I would like translator on my website and did it for me!! That’s so nice!! I’m so glad I found this app and these people!! A huge thanks to Ella and Ripa for helping me out and making it so easy for me!!

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

brilliant app and a big big thanks go to ELLA,so patient and very helpful she resolved my request very fast thanks again

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

Great app !! And big big big big big big thanks to ELLA for her help to integrate it on my theme !!!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

I am very pleased with the GTranslate app. The customer support is amazing and Borya was very willing to assist me with installing the widget to fit my current Shopify theme style. I highly recommend GTranslate. Thank you for such a wonderful free app! Stacey Hayes The Gifted Moon Goddess MoonGoddessGifts.com

Using app

10 months

Total reviews

32

Average rating

4.9

5 / 5 Share

March 4, 2020

Thanks Rafael for your excellent service! I appreciate it very much. Even though I had some problems, he followed up personally and made sure that everything would work in the future. The service is very professional!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

I'm using Gtranslat with my shop and it's really useful and efficient. The team is really nice and work very quickly. Thank you Lilit :)

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

I tried several translation apps and found this to be the best for function and usability. I have needed to use the support a few times and Sergey has always solved whatever I have asked for.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

Really good customer service ! I tried to install it by myself. Did not work at all... Ripa from customer service, perfectly helped me. She knows her work, this company and she even helped me to change the localisation of this app on the mobile version ! I recommand this app (And Ripa :) )

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

Have not seen the impact of the app yet, will update later but the support from Lilit was brilliant was able to setup in no time. Thank you.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

I got lots of help from Lilit. I really appreciate that!

Store

NQU

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2020

Susie provided first class help and even went beyond what was expected. Many thanks, great app and super helpful.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2020

Very helpful support with Ella. Fast and responsive. They took care of everything. 5 *. I will still have to see how it performs but until now it is ok.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2020

Ella has been really helpful, had a tiny issue about the DNS but she fixed it in less than a minute. This app is so essential for brands. Recommend it.

Using app

2 days

Total reviews

33

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

The best service I have ever had. Suzan help me with my problem, she said that she will have it done by one hour, but, after 5 minutes she already solve my problem. She was so nice to me. I can’t say how much I appreciate Suzan ! Suzan, if you see this review I would like to say thank you so much!

Using app

About 1 year

Total reviews

1

Average rating

5.0