G | translate
Translate Shopify with GTranslate
Rating
4.7
feedback
1,966
chart
#1,092
All reviews
Rating Breakdown
Jan. 4, 2020
Rupa's support was perfect. We ran into an issue with the install because she couldn't access my domain to add the CNAME for me. She was so patient though and gave me exact instructions on how to do it myself. Thank you, Rupa for being so responsive, patient, and thorough!
Jan. 4, 2020
I use this app at my https://holycatsvintage.store It does what it should. It works perfectly and helps a lot. Easy to install and st up and I haven't got trouble so far. Thanks for a good job!
Jan. 3, 2020
Ripa is really helpful and her response is instant. Did not expect that she solved my problems so quick. I'm still in a trial period, so far it's been really great.
Jan. 3, 2020
App is super useful! I had some problems but Ripa from help desk helped me. THANK YOU ONE MORE TIME!
Jan. 3, 2020
While changing our domain we asked for GTranslate support and Ella was great about it: available, patient and straight to the solution
Jan. 3, 2020
I think the app in general is very good. I would suggest more improvements on features regarding manual translations using the dashboard. Customer support is excellent. Ella was great, kind and very responsive.
Jan. 3, 2020
The app installation was one of the easiest in Shopify's marketplace store! I did have an original issue, after adding the dns to google. the subdomains was not secure obviously. Contacted support and Ella took care of everything for me. Turned out refreshing after 60 seconds was a little to fast!. haha. Ella was great! Thank you.
Jan. 2, 2020
Ella was great, patient and well knowledged. She picked up the issue right away and took her time and was precise.
Aug. 27, 2020
Great app and more than that such an AMAZING AND SUPER SUPPORTIVE STAFF!!! As my page is full of contents; we had a lot of issues and their team helped me resolve every issue in a short period of time. I`m grateful that I`ve come across such a supportive team. Good management and reliable service. I`ve worked with Sergey, Borya, Ella, Susie, Suzan, and Ripa; all of them were really great, especially Sergey who helped me a lot! Thank you so much for your amazing service guys. Update: I was in the need to shift domain as per my client`s request and he wanted to view a short preview before shifting. The supporter Susie and Lilit gave was priceless. I was super nervous about changing the domain because I was concerned if the data will be lost or if I handle the setting wrongly. They guided me well and helped me resolve all the issues that arise immediately and of cause the outcome was great. Having a great staff as them is what gives confidence to us. This app has earned my trust. I`ll recommend this app without a doubt to you and everyone else. Not that, you will not face issues but they will be around to solve everything. I had a better day because of them. Thanks guys for such an amazing support. Glad
Jan. 2, 2020
Incroyable cet appli ! Je pense que ceux qui recherche une application comme moi de trad seront content du résultat. Pour gratuit vous avez une appli qui vous traduit votre boutique super facilement et pour + 8€/mois vous permet de vous ranker sur des mot-clés dans d'autres langues. Le seul bémol c'est la traduction mais cela reste correcte.
Jan. 5, 2020
Suzan was great, second time that the team helps me, I asked Suzan a difficult task but she got it done! Love your app even mor
Jan. 1, 2020
I am using the trial version & I am happy of how easy this is. I choose English/Arabic translation, & The automatic translation is great so far! Shout out to my awesome assistant Ella
Jan. 1, 2020
The app is quite easy to use. It doesn't take much time to get used to the translation interface. The support team is also very helpful, especially Ella.
Dec. 31, 2019
I spent too much brain power looking for a solution to having language options for my site. I had thought of using an app but the ones I came across that had good reviews strangely said that translation was not part of the process. My other concern was having the navigation buttons and cart rigmarole also translated. The apps I investigated did not take care of this. I got a good feeling for this one and liked the reviews pointing towards good customer support so I thought if sh*t hits the fan at least I can communicate with someone to resolve or bail out in a safe manner if it does not work. This app worked...and worked beyond my expectations. I did have an issue setting it up and I went straight to chat support easily accessible from within the shopify site admin and Ripa came along and fixed it all up. Access to coding was requested which I had no issue accepting and I was glad I did. I went away and came back to see it had been set-up for me. And here is the cherry on top..the translation for every single nook and cranny was done. How well the translation is I would not know yet, but at least its there for a native speaker to check and correct and this makes their job a lot easier than starting from scratch. Is every nook and cranny covered? well it sure seems like it and maybe I'll come across parts that are not, but that will not be an issue for me because the majority core of it all seems to be covered. I honestly did not expect as much from this app and I am extremely happy with how it has all turned out, and the support is the real winner because it gives confidence. Installing apps generally makes me nervous. A massive thanks to Ripa who diagnosed the problem I was having very quickly and solved and set-up purezees.ie in Italian for me. It looks great :-) Follow up day after: had an issue with non connection. Got in touch with Ella at customer support who sorted it out quickly.
Dec. 31, 2019
its a great app with amazing fast customer support! I spoke with Ella and Suzan and they were so great with helping me! 5 stars !
Dec. 27, 2019
An amazing app with so much language and easy features. Really appreciate the supportive team @Suzan for solving my store's problem!
Dec. 26, 2019
perfect app and the people involved give me a A+ service. Sergey, Borya, and Ella followed me step by step to make sure that everything is runing as expected.
March 5, 2021
The app in the free version is very good but it translate some words out of the context sometimes which gives another meaning to the sentence than what we are looking to deliver. We used it to translate the website from English to Arabic. After we subscribed to the paid version the app worked even better and the support team are amazing and quickly responds to our issues and questions. I really thanks Susanna , Arshak and Lilit for their great support !
Dec. 25, 2019
Its Christmas Day and I wanted to change the look/placement of the translator... I hit live chat and get the best instant customer support. Not only did Susie reply within seconds, but she also requested access and customized the widget herself. Fire customer support. Thank you so much. Merry Christmas!
Dec. 24, 2019
A really nice application, i recommend it. The support service is also great and present, thanks Ella