All reviews

Rating Breakdown

  • 5
    88% (1,725 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

Dec. 24, 2019

it works well and easy to get up and running in less than an hour. Customer services are helpful if you get stuck

Using app

7 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 24, 2019

Ella and Ripe helped me out and made some changes on my website and now it is working correctly. happy with that!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2019

They went above and beyond. Ripa was fantastic. She spent so much time fine-tuning everything. She even made sure all the pages were translated. So much attention to detail.

Store

Tiavie

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2020

When I first started with the Free version, I noticed that the machine translation was below average, but the PREMIUM VERSION....WOW- What a difference! There are GREAT modification possibilities and if there's a problem, the live chat / customer support members quickly fix my problems. TIGRAN, SUZAN, SERGEY and the WHOLE TEAM offer GREAT help. Translating is not easy, but these guys did their best to modify what ever you dislike in the default translation. Very easy to use, once you get it.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Yes, it is by design. We provide you flexibility to modify the language selector as you wish compared to other solutions.

5 / 5 Share

Jan. 22, 2020

You know this app and team are just so exceptional. This is the first app I'd download to any store. In fact it's the reason we converted to Shopify. Seriously. Multi language capabilities is so important for our store. This app automates the switchover, supports every language known to man, and works so well. Seriously, that it's free too is amazing. Soon we'll be going paid not because we need any of the top tier features but because we want to support excellent developers. PS Ella was amazing. Thank you! Just for fun, can you guys introduce some mythical languages like klingon or valaryian? Haha

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Reviews are not for questions, please consider removing it and contact our live chat to get a solution for your particular issue. We can configure it for you to hide the language selector if you wish.

5 / 5 Share

Dec. 20, 2019

Good customer service - Thanks again Susie. I installed the app few days ago and everything seems to work well, i will see how it will turn out on time especially for SEO.

Using app

34 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2019

it's great app and great support, it will fulfill all your translation needs with any language , i highly recommend it.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2019

ella me atendió perfectamente y gracias a ella pude traducir mi página en diferentes idiomas, estoy muy agradecida

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2019

Susie was very helpful and approachable. I highly recommend!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2019

Amazing! Took us few days to look thru different translate apps, and all of them mostly "suck" and do not translate correctly or do not translate all of the words, but this app does it more precise, not 100% but 80% atleast and that is enough for now. Will be looking into the paid version to translate manually some words later if this works good for some time. +Support is great and responds fast. I was assisted By Lilit, she was kind and quickly helped with our setup. Thank you and best wishes!

Using app

About 1 month

Total reviews

12

Average rating

4.7

5 / 5 Share

Dec. 18, 2019

La aplicación es genial, la recomiendo a todo el mundo que tenga una tienda en Shopify, pero lo mejor de todo es el equipo técnico detrás, son super agradables y atentos y dispuestos a solucionar los problemas que puedan surgir, un gran equipo muchas gracias y en especial a Susie y Ella que fueron las chicas con las que traté personalmente, GRACIAS.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 18, 2019

Set-up support from Ella was simply fantastic and the requested alterations where done in minutes. Impressive customer support.

Store

Révvi

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2019

Suzan was great helping me configure my store correctly, and avoiding translation of currencies' names!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2019

Very kind and professional help from Miss Ripa. She helped us with all our wishes and more. Everything the client can want. Borya also helped us later on in the difficult task of changing the code to make it adaptable.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2019

Ripa from customer service was very helpful and she did a great and fast assistant! Thank you again :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2019

The app has very good pricing and features, but I would say what impressed me the most was the great customer service provided by Ripa, Borya and Ella. Helped me a lot with customizations!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2019

So far so good, the customer service was awesome they were very helpful and prompt with their response! Thank you!!! Ella was the best!!

Using app

About 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

Dec. 12, 2019

thanks for Ella, she's so helpful. She tried hard to solve my problems and come up with useful solutions. thanks

Using app

6 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 11, 2019

Super application and responsive and efficient support. Thanks to Ella for the support service and her professionalism

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2019

Let me tell you one thing, "Close your eyes and get this app". Starting from features, to pricing and then to customer services, these guys are just the best. I had one customization in mind so I buzzed them over chat, the operator's name was "Susie", You will not believe but she actually spent like an hour and rectified all the changes that I needed in the plugin. With team members like Susie, this company is no doubt the best in their sector. I wish them all the luck and will highly recommend their plugin to anyone who is in search of a translator plugin. Thanks a ton, GTranslate and especially Susie.

Using app

7 months

Total reviews

2

Average rating

5.0