All reviews

Rating Breakdown

  • 5
    88% (1,725 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

Dec. 11, 2019

Customer support is very fast and handy. Sergey and Ella really tried their best to make sure the app integrated quickly on our website. We had some issues with the integration and all was solved in a quick "no questions asked" manner. Thank you.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 11, 2019

Un trato y una ayuda increíble por parte de Suzan muy contento por todo me consigio solucionar los problemas.

Store

AHTHA

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2019

The app is easy to use, cheap, and with awesome customer service... All round 5 stars. Ella the customer service agent was very helpful, she did the whole set up for me in just a few minutes. I can only recommend !

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2019

Best translation app out there! Customer service is also great, Suzan & Tigran took care of some small issues we had. Highly recommended!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2019

sergey is really great with making my website multi lingual and really walked me through step by step

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

I love the app! I needed help with the check-out translation and Ripa literally did it for me! They are amazing and if you get stuck on anything they will help you! Best translation app for Shopify BY FAR!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2019

I used support services and Susie helped me to customize the flag position in 5 minutes, top support! :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2019

ótimo aplicativo, ajudo bastante em conseguir clientes de outros países, ótimo para poder conseguir aumentar seus clientes

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2019

i use this app to translate to various languages as i sell jewellery worldwide at Dripstoreww.com , Thanks to ella when i emailed support i got fast response and great help in placing the widget in a place which didnt compromise my mobile look! Thanks again Ella.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2019

I used this app for my first store, was very happy about the customer support, so this time I installed this app without a doubt. Borya was very supportive and patient. I haven't used the paid version yet, but I will upgrade the plan for sure!

Store

GlorSma

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2019

Strongly recommended, Borya & Ella were nice agents, they helped me in every single step to install it

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2019

Thank you for the great support! Thank you Sergey and Ripa, your support is fast and very good! I am a very happy customer!

Store

VNMshop

Using app

7 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 6, 2019

Thanks you very much Ella for quick help! My problem was solved in few minutes! Will advice this app!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

The perfect translate app for shopify! I tried a few but I like it very much! I definitely recommend it to everyone Thankyou Ella for you great service - )

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2019

I used the app to translate my store and I found a very supporting team to help me in setup process. Lilit and Borya from Gtranslate are very professional and very reactive. Thank you

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2021

An amazing app. User friendly and very easy to use. But more importantly customer support was outrageous. Ripas was really helpful and resolved A LOT of issues related to the layout. Borya carried on after Ripas' shift finished. Honestly speaking they provided excellent support spending hours with me online resolving all my requests. Elen was also of great help and assistance! Thanks a lot Ripas, Borya and Elen! Very quick responses, efficient, effective and extra friendly!

Using app

Almost 2 years

Total reviews

7

Average rating

3.0

5 / 5 Share

Dec. 3, 2019

Customer service with Suzan was GREAT! Excellent help with my install. She helped custom code my desktop and mobile version of my website. In a couple of hours I now have translated websites all over the world.

Store

K9 Mask

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2019

I was looking for a tutorial to change the place of the widget in my store (https://babyholidaysuruguay.myshopify.com/), contact the team through the chat to ask for one and Borya kindly responded and told me he will do it for me. In just a few minutes my problem was solved and all I did was to ask for help. Best support team ever. Thank you very much, hope you keep up this work.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

I got a problem on this application with the free trial, The woman "Ella" help me well to resolve my problem. It's true. This team seem good. Try the paid plan for a better service.

Using app

8 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 9, 2019

Great app. Does what I need it to do. Ella did a great job customizing the site and making sure everything was working correctly. Also, thanks to Rafael for the follow up too. Thanks to Sergey following through to complete some more customizations we needed. Awesome job! Thanks! Great customer support. Great team!

Using app

About 1 year

Total reviews

4

Average rating

5.0