All reviews

Rating Breakdown

  • 5
    88% (1,725 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

Nov. 15, 2019

Customer support Ripa helped me to solve my problem in a quite quick way. Thank you very much. So far everything is going great

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2020

I have just installed this app and I needed some help to do this. The customer service person Ella was absolutely great. She really answered all the questions and did all the necessary changes in shopify to my specifications. Thank you Ella for all your wonderful help. Update 07-04-2020, still excellent customer service Ella

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

Amazing app! Thanks to the support team and I'd like to thank specially Suzan for solving my problem instantly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

Other translation tools manipulated our theme files so much. This app works fine without corrupting theme files and meets our expectations. Also, we are happy with their great support. Thanks to Lilit.

Store

UNNNI

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

Very good app! Even if there are things that you do not understand with detailed settings, they will tell you carefully. Ella and Lillit kindly supported me! Thank you very much!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2019

Great app. I´d like to thank specially Suzan for her help. She solved all my questions and problems.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Suzan has been very reactive and responsive even during this coronavirus period and fixed my problem within 15min. She is pleasant as usual. Perfect customer service! I know why I spend my money with those guys. Long life to Gtranslate ;-) Borya helped me once again. He never gave up a problem. If there I a bit of time to get used to Gtranslate, I would definitely recommend it. I works fine , it is fairly easy to use and the support is always here. Those guys reply fast cause they're a little team. If they don't know about an issue, they come back to you later. They never let an issue down. They solved all my issues. That's why I remain with them. Great little team there ;-) Long life to Gtranslate! Great support from Elen. Was patient and helped to get through the problem step by step. Even after few months of not contacting them becuase of not having any issue, they replied fast, followed-up. Highly recommended.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2019

Borya was really patient with me. I ask for many changes and had specific needs. It would have been great to do it myself because it was hard to explain and needed to send print screen. Good job.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2019

Mrs Ripa has helped me on a saturday. She was extremely patient because we had to change many things mainly because i changed my mind a lot, but after this the result was 100% satisfaction for my new web site. You know when you get really the 100% you feel so confident and happy that all will go well. I am thanking GTranslate for their magnificent work. C. Karikoglou- CGKESHOP owner

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2019

This app very helpful for us. We really thanks for Ripa, more helpful and more patience for us. We come again.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

Thank you Ripa and Borya for all your help getting started with GTranslate! It's a helpful tool to translate our online shop.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2019

I am currently still using this app in trial version but I will certainly get the paid version when my trial ends. Even in my trial period I asked for help with the front-end design of the language switcher and Lilit from customer service started right away with coding accordance my webdesign. My switcher looks great! Also I tried plenty of translate apps and GTranslate does the best work.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2020

Grear app and fantastic support by Ella! :D It's very easy to use and helps a lot translating all the site quickly. A must have for multilanguage websites!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2019

Ella was really helpful, full of attention, she solved my problem...thank you Ella.... she didn't take much time to reply my doubts. thank you..............................................

Store

Pontuge

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2019

Its a great app for the price compared to many other I've seen. It needs some manual editing for the translations but what you can't fix yourself Ella, Tigran and the other guys at the support are more than willing to help out! There are still room for improvements to be made, but their quick and excellent support brings the rating up to 5 stars for me!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2019

The support is great and fast especially Ella thanks again for her work, the application is great nothing to say

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2019

Thank you, Suzan.For solving my problem quickly.Also thanks for your kind welcome. Good to work with you

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2019

Very good support. Ella is always available and very efficient. I recommend for users who are looking for a simple solution to translate in foreign languages.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2019

I am glad that I changed the translation app and started to use gtranslate. I have several needs. Ella from the team was very helpful and she helped me in every aspect. Highly recommended

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2019

I needed help with font customization so contacted customer support. Ella solved this for me in a second and provided a fantastic job. Very happy with the support. Many thanks Ella.

Using app

5 months

Total reviews

1

Average rating

5.0