All reviews

Rating Breakdown

  • 5
    88% (1,725 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 28, 2019

great support from lilit nice app with resonable price, easy to use and quick respond with technical issue.

Store

Vinmori

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2019

Very good, nice service. Lilit fixed my problem with a lot of patience and knowledge. I highly recommend this app! Very quick and easy to install. Thank you Lilit!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2019

Very good support team respond to me within the next minute highly recommend this app especially Borya he helped me a lot with the installation

Store

Ladylgl

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 25, 2019

The app is convenient & easy to use but definitely you need to do some customized translation yourself. Their staff, Ella, is very helpful and will give suggestions for improvement.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 24, 2019

Ella is great. Helped me solve an issue and gave advice on how to avoid it in the future. She was also quick to respond.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2019

The customer support was excellent. I was attended by the assistant Susan and who was very helpful and friendly..

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2019

once again Lilit save me... and help me to customize the translate and explain me how to do it with a lot of patience and courtesy.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2019

I used this app to help me set up and configure GTranslate as a new Shopify user. Lilit was incredibly patient., friendly and helpful. A great service experience indeed. Now it's time for those global orders to start rolling in! Thank you Lilit.

Using app

27 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 21, 2019

Doesn't translate cart info either emails. Translation not very good, i got better results directly on google translate. Have to edit every page. Widget doesn't look good (low res) on web site.

Using app

4 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Sept. 20, 2019

I had a problem with the setup so i contact support and Suzan was my Guardian Angel! Thank you Suzan!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2019

Very helpful for themes that support English only. The staff replies fast and they are very patient, especially Lilit who gave me immediate responses.

Using app

Over 1 year

Total reviews

12

Average rating

4.7

5 / 5 Share

Sept. 19, 2019

Excellent customer service!!! I highly recommend GTranslate!! Ripa, Ella, and Borya have been extremely helpful. They assisted me with all my technical needs in order for our translator to properly operate on our website. This app translates SEOs, URLs, and many more features that are very beneficial. Everything is perfect. Nothing needs to change with this product. Thanks again!!!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2019

Truly amazing app and outstanding support team, especially Ella, she's been so kind, responsive and talented. She helped me get the language selector where I wanted, and they have been so professional and responsive. The app functions flawlessly and the translation is professional

Using app

About 1 month

Total reviews

8

Average rating

5.0

4 / 5 Share

Sept. 19, 2019

Lilit, did a good job in helping us, we are waiting to test the application to sse if it's a good one

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 19, 2019

Very fast, professional and i will recommend it............................................................................................................................................................................................................................................................................................

Using app

4 months

Total reviews

24

Average rating

4.4

5 / 5 Share

Sept. 18, 2019

Thanks all the team support. Very professional and disponibility. I recommand. Just time to know how does it work with SEO. Thanks a lot to Lilit.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2019

Very good app, the support is very responsive and helped me a lot, special thanks to Suzan who helped me put things in place that I could not do alone

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2019

I used this app for German translation. Ella from GTranslate helps me to setup the dns settings, very nice support ! Thank you !

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2019

very fast response and solving issues unless i still using a trial version , thanks a lot Ella for your support

Using app

24 days

Total reviews

5

Average rating

4.0

5 / 5 Share

Sept. 17, 2019

Lilit replied in less then 5 mins and fixed my problem in 15 mins, what an amazing service. I am happy with her service.

Using app

About 2 months

Total reviews

1

Average rating

5.0