My Easy Monogram

Aug. 29, 2023

My experience with the My Easy Monogram app for my Shopify store has been nothing short of exceptional. The diverse range of colors available for their 16-gauge steel products adds a fantastic dimension to their offerings. It's clear that a lot of thought has gone into providing options that cater to various tastes and preferences, ensuring a delightful shopping experience for my customers. What truly sets My Easy Monogram apart is its unwavering commitment to quality. The fact that all their metal art pieces are meticulously crafted right here in the USA from 16-gauge steel speaks volumes about their dedication to excellence. The durability and aesthetic appeal of each piece reflects their dedication to providing top-tier products. One of the standout features of the app is its efficient and fast shipping service. In the competitive world of eCommerce, swift shipping can make all the difference, and My Easy Monogram consistently delivers. The speedy processing and dispatch of orders have greatly contributed to the satisfaction of both myself and my customers. While the app does not currently support custom designs for metal signs, it's noteworthy that this feature is in the pipeline and coming soon. They have recently launched other products in addition to the metal signs with more coming soon. The team behind My Easy Monogram has worked diligently to overcome initial challenges, and their commitment to addressing hiccups head-on is commendable. This upcoming feature is sure to enhance the app's appeal and versatility even further. My Easy Monogram remains an outstanding choice for anyone seeking a reliable and high-quality metal art drop shipping solution.

June 21, 2023

I've been selling MEM metal arts and keychains from May 2021, not a single incident where I felt I should stop doing business with them. Brad and Tance, both are super supportive and always resolve the issues. Can't thank them enough for that! Trust me you should definately sell their products to scale your niche stores. You will love the High Margins.

May 15, 2023

I want to warn people to stay far away from My Easy Monogram. As others have said they are not fulfilling orders and if you have to refund your customers it's HELL trying to get your money back from these people. I had to refund one customer and on May 8th Brad said they would refund me what I paid to My Easy Monogram for this order, HE SAID, "first thing in the morning." It's been 7+ days and I haven't heard from them since about this and yes, I've sent them other messages. In the 2 weeks I've been selling their products I've sent them a total of 6 orders to be fulfilled (half of those orders are already late: past the 7-10 business days of processing time to ship, that they gave to me directly) and of course now I'm facing the realization that I will probably have to end up refunding all of these customers (since MEM are not fulfilling orders)...Then I will be involved in the fight of dealing with their lies of THEN trying to get the money back I paid them for these orders. Shopify should really remove them from this app store, at this point it's like Shopify is legally giving them a platform to steal money from people.

May 8, 2023

I hate leaving negative reviews but this is by far the worst POD company. You have to wait a day most times for customer service to respond to you and when they do no progress is made. It's just a back and forth conversation about the same issue. My first order was a Mom Established Sign a customer ordered a month ago. To date nothing has happened. They just say they are checking with the Team. I am trying not to refund the customer but I might have to. To make things worse Another customer purchased and I am scared that the same thing is going to happen. I wonder what other Metal Wall Art Suppliers are out here.

May 1, 2023

I don't think this is a good and user-friendly app & company. Do not waste time, not recommended for this app.

March 2, 2023

I hate leaving negative reviews, but this is the worst POD company I have dealt with. Impossible to communicate with customer service, you have to wait most of the time 24 hrs. for a response. I had an issue with a client that placed an order 02/07 for a gift for her husband. Still today 03/02 and the client hasn’t received the package and probably will not. On top of the order being late, now they say the post office didn’t scan the label so we don’t know if the order will arrive on time. Customer wants a refund and this company cannot process the refund because they have to wait 14 days to file a claim with the post office. I mean it looks like we are dealing with Chinese products. This is worse than Alibaba and Aliexpress together

Oct. 24, 2022

Great selection of customized home decor! Brad, Tance & Charlie have been great to work with and have personally assisted with working through some growing pains.

Oct. 1, 2022

I absolutely hate leaving negative reviews, But this is warranted. I installed the app a few weeks ago and followed everything as instructed, Had an issue with items rendering, Contacted support for help, Was told by Brad a few times he would have the dev team look into it, Had to constantly reach out every few days and still nothing was done, Now if this is how they treat a seller how are they going to handle an issue with a customer.... removed products and app and will find another, Sorry guys, But you really need to improve , It's a shame too, you're products seemed very nice

Aug. 19, 2022

Half the orders were late. Their customer service is horrible. Great idea , Horrible Execution. I connected Ebay to my shopify and I had added some of their products. the first order their was a connection problem and we worked through it. Several other orders came in and they went through fine other than some being late. On one of my recent orders it showed up on Shopify but not on my My Easy Monogram so I messaged them and ask if they could put the order in the que to get produced while we figure this out. they get back to me 7 days later with "We do not support Ebay" no work around , No" lets get this out but in the future" Nothing. REPLY TO THEIR AUGUST 16th RESPONSE : As you can see Ebay is not the issue I complained about, it was their customer service and taking a week to respond, Yes the issue started with Ebay but the problem is how they dealt with it. they just dont get it. Re Ebay: It is offered on the shopify app along with other sales platforms so it is supposed to work. If your app does not work with other apps that connect to Shopify Maybe consider a disclaimer as I suggested to you in the messages that you dont respond too.

June 10, 2022

I installed the app and had a problem with the custom fields. They took over my store and solved this major problem within 24 hours!

June 7, 2022

My customer ordered May 14th. It is still unfulfilled. And there has been no response in asking them to cancel the order and refund the money. Multiple messages trying to make this work, were not answered. Total fail.

May 27, 2022

A really unique company to do business with. Brad and others are really helpful and hard-working people. The products are super unique and high quality too. They launch new products rapidly and listen to our requests. MEM is a golden opportunity. I hope they succeed and expand their business worldwide. That'll be awesome! Guys, I 100% recommend adding them to your store. Keep up the good work you guys :)

May 26, 2022

**UPDATE: after reading the owners response I stand by my review. I never harassed anybody, used any fowel language or was disrespectful. I am a very apologetic person so I apologized if I came off rude for asking where my order was twice after my messages went opened and I responded. That was my first problem with this store. Then upon receiving the item I find that it isn’t even what was ordered it is 18 gauge instead of 16. After sending numerous messages for a day I finally got through to someone after sending a message on Facebook. I was not “kicked off” I uninstalled the app because I will not be using this company any further after this unpleasant experience. Extremely rude customer service, I ordered their 16 gauge signs and received 18 gauge. When contacting them I was told it was a supply issue. But was still expected to pay for 16 gauge. When I finally got ahold of someone after being ignored I was pretty much told ”oh well it’s a supply issue”, no resolution was given to fix the problem. Both times I have had to deal with customer service it is really long wait and they end up being extremely rude. Be careful and order samples before using this company.

March 31, 2022

Love working with this company! They provide a great product that customers love and have a nice platform that is easy to use.

Sept. 12, 2023

Excellent app with a solid product catalog. Customer service and tech support have been wonderful, too. I'm super excited about some updates they'll be rolling out soon. One of my favorite companies to work with!

March 30, 2022

This app has been great! It is simple, intuitive to use, and integrates seamlessly through a third party to link my Shopify and Etsy stores. The app is backed up with an incredible support team. They are always quick to respond and happy to help. Non-technical help and ideas can always be found through their facebook group. I cant say enough good things about them. A 5 start team, App, and products that are second to none!

March 30, 2022

Excellent app backed by quality products and support from the supplier. Awesome to work with and would recommend to anyone in print-on-demand/ecom space.

March 19, 2022

Highly under-rated app. Excellent selection of products, FREE, easy to use, and no technical problems.

March 9, 2022

Wouderful service .. ready to help and fixed my issue in a matter of minutes. They have great products .. Thank you MEM

March 3, 2022

Awesome app and amazing products. Easy to use and the customer support is top notch. Love this company!