My Easy Monogram

**UPDATE: after reading the owners response I stand by my review. I never harassed anybody, used any fowel language or was disrespectful. I am a very apologetic person so I apologized if I came off rude for asking where my order was twice after my messages went opened and I responded. That was my first problem with this store. Then upon receiving the item I find that it isn’t even what was ordered it is 18 gauge instead of 16. After sending numerous messages for a day I finally got through to someone after sending a message on Facebook. I was not “kicked off” I uninstalled the app because I will not be using this company any further after this unpleasant experience. Extremely rude customer service, I ordered their 16 gauge signs and received 18 gauge. When contacting them I was told it was a supply issue. But was still expected to pay for 16 gauge. When I finally got ahold of someone after being ignored I was pretty much told ”oh well it’s a supply issue”, no resolution was given to fix the problem. Both times I have had to deal with customer service it is really long wait and they end up being extremely rude. Be careful and order samples before using this company.

Love working with this company! They provide a great product that customers love and have a nice platform that is easy to use.

Excellent app backed by quality products and support from the supplier. Awesome to work with and would recommend to anyone in print-on-demand/ecom space.

The app is so easy to use, lots of variety of production selections, profit margin is great. The support is the best! I had some issue of my theme that wasn't able to have the app work then the team jumped in and fixed it within half an hour. Shipping of their product is super quick. Our customers are very happy!!!! Highly recommended

I have been using this app since it started, and I have been very pleased with the product & support

The My Easy Monogram App is easy to use, and comes with detailed instructions on how to set up and use the app. Outstanding customer service from My Easy Monogram. Always a quick reply to emails. Quality products and great support.

Support has gone way beyond expected, What nice way to give a first impression Keep Overdelivering

They have been very responsive to all of my questions, and even helped with coding so the products would look like I wanted in my store. They are consistently adding new inventory to appeal to more customers. And they've proven to be a great asset to my business.