Rating

4.4

feedback

117

Reviews

chart

#1,050

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    34%
  • Less than a year
    50%
  • More than a year
    11%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the app's customization options, clean interface, and excellent customer service, particularly mentioning Cindy for her outstanding support. Users appreciate the ability to create customizable products easily and the quick response from the support team. However, some users mentioned a learning curve for the app, especially when building new products, and a few highlighted issues with inventory management and pricing discrepancies. Despite these minor drawbacks, the majority of users highly recommend the app for its functionality and helpful support team.

Highlights

Positive customer service experience, particularly with Cindy
Customization options and ease of use
Issues with learning curve for building new products and inventory management
Pricing discrepancies and limitations in scaling up features
High recommendation from users

Rating Breakdown

  • 5
    82% (96 ratings)
  • 4
    5% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    4% (5 ratings)
  • 1
    7% (8 ratings)

Reviews with Text

  • 98% (114)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 11, 2025

Was only good until free and was an option to pay per order. The paid plans are not justified at all

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 31, 2025

Die App ist super aufgebaut, man kann alles individuell gestalten und auf seinen Shop anpassen. Der Service ist extrem schnell und hilft einem bei jedem Problem bis es gelöst ist und die Erklärungen sind super so dass alles rasch gefunden und richtig gestellt werden kann. Der Preis ist auch total in Ordnung. Fakt: Könnte mich in keinem Punkt beschweren und kann die App nur weiterempfehlen.

Store

Candliv & Artfuletch

Using app

6 months

Developer Reply

Vielen Dank für die großartige Bewertung! Wir freuen uns riesig zu hören, wie gut Ihnen Kickflip gefällt und dass unser Team Ihnen helfen konnte, wann immer Sie Unterstützung brauchten. Geschichten wie Ihre erinnern uns daran, warum wir tun, was wir tun – Unternehmern zu helfen, ihre einzigartigen Produkte zum Leben zu bringen. Wir wünschen Ihnen weiterhin viel Erfolg mit Ihrem Shop! -- Thank you so much for the amazing review! We’re thrilled to hear how much you’ve enjoyed using Kickflip and that our team could be there when you needed support. It’s stories like yours that remind us why we do what we do: helping entrepreneurs bring their unique products to life. Wishing you continued success with your shop!

5 / 5 Share

Sept. 25, 2025

Cindy from support was excellent.

Store

Tapd'In

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5 stars, Tapd’In team! We’re fired up to keep delivering wins for you. 🚀

5 / 5 Share

Sept. 25, 2025

After trialling a bunch of product configuration apps we went ahead and used Kickflip. Here is my review: Firstly, the support team are GREAT and really helpful, get back to every inquiry quickly and are able to offer good advice, thanks Cindy and Elisabeth - we were able to complete our build on time with your help! The UX is very nice and clean. The logic is easy to use. I believe our project was quite a bit more complicated than some of the others in the demo store. In some instances we had to use many simple conditions because there was not an option for a complex condition. With that said, we were able to achieve absolutely everything we needed - so this is certainly not a criticism. Have read a couple of other negative reviews here and do not agree with the points they have made - our experience has been excellent throughout.

Using app

10 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 24, 2025

Great looking app for customers, they can now easily order customizable products from us. Why 4-stars: Pretty heavy to build new products and learning curve for the app is pretty long, but it gets the work done. I hope they make updates so the product control could be more fluid in the future. Great support!

Using app

Almost 2 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for being with us for nearly two years and for taking the time to share this. We hear your concerns. Our north star is simple: deliver a premium experience that’s intuitive, fast, and unquestionably valuable. Over the past months we’ve been shipping improvements to streamline product setup and accelerate order processing. We’d like to review your current workflow with you, and help optimize your configuration. If you’re open to it, please reach out to us over live chat or reply to the email we've sent you. We appreciate your feedback, and we’re committed to earning back your confidence.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more