Kickflip ‑ Customize Products
Shopify Product Customization Plugin - Kickflip
Rating
4.5
feedback
142
chart
#1,311
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
2%
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Less than a month
23%
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Less than a year
61%
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More than a year
13%
Reviews Summary
The reviews for the Kickflip app on Shopify are mostly positive, highlighting the excellent customer service provided by the team. Users appreciate the user-friendly interface, modern design, and the ability to customize products easily. The app is praised for opening up new opportunities for businesses and offering great support for any questions or issues that arise. However, there are some concerns raised about inventory management not being linked to Shopify, pricing discrepancies, and the ability for customers to order out-of-stock items. Some users also mention limitations in the backend functionality and the wait time for support tickets.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 13, 2024
Kickflip is an awesome app with easy integration on your e-commerce platform. It is highly recommended for building custom products
Hey there! Thanks for the awesome shoutout! It’s amazing to hear that Kickflip is making building custom products a breeze for you. Your recommendation really pumps us up — keep doing great things, and we’re here if you ever need anything!
Nov. 29, 2024
Great service, always able to help me with my issues.
Appreciate the kind words! 🙌 Your success is what keeps us motivated—thanks for letting us be a part of your journey!
Nov. 28, 2024
We updated our cart in their app, as they said to do in their help and then our cart stopped working and people couldn't check out. We have had to revert back to an old version of our site and then lost lots of work we have done.
Thank you for sharing your feedback. We’re truly sorry for the inconvenience this caused and understand how frustrating it must have been to revert to an older version of your theme. After investigating, we found that the issue was highly specific to your theme, likely due to a compatibility concern with another app in use. Although you reached out to us outside of our regular business hours (9 AM to 5 PM Eastern Time), as soon as we became aware of the issue, our development team acted quickly and resolved it in less than an hour. We’re committed to ensuring a smooth experience for you moving forward. If there’s anything more we can do to help, or if you have additional questions, please don’t hesitate to get in touch. Your success with Kickflip is our priority.
Nov. 14, 2024
excelente app y dan una excelente atencion para uno poder solventar cualquier duda o inconveniente
¡Muchas gracias por tu reseña! We’re thrilled to hear you’re enjoying Kickflip and that our team has been able to assist you. 😊
Nov. 14, 2024
Bonne application, excellent service!
Merci beaucoup! C’est toujours un plaisir de travailler avec votre équipe depuis toutes ces années. Merci pour votre fidélité! 😊 ⚾
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