Kickflip product configurators
Shopify Product configurator Plugin - Kickflip
Rating
4.4
feedback
108
chart
#1,040
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
38%
-
Less than a year
48%
-
More than a year
9%
Reviews Summary
Kickflip is a Shopify app that has received a mix of positive and negative reviews. On the positive side, users appreciate the excellent customer service provided by the Kickflip team. Many reviewers mentioned that the support they received when facing issues or needing assistance was top-notch. The app itself is praised for its customization features, user-friendly interface, and the ability to create unique product offerings. Users also highlighted the potential of Kickflip for businesses looking to offer customizable products and the seamless integration with Shopify themes. However, on the negative side, some users experienced issues with inventory management, pricing discrepancies, and technical limitations. There were complaints about slow response times from customer service, unresolved technical issues, and challenges with backend functionalities. Despite the app's potential, some users found it lacking in certain areas, leading to frustration and the need to seek alternative solutions.
Highlights
Review RSS Feed
All reviews
Aug. 26, 2025
Really nice app and customer support (Cindy is great!) Recommended !
Really glad you’re enjoying the app and our support (Cindy will be happy to hear this). Thank you for recommending us 😊 Welcome to Kickflip! -Rosalie
Aug. 20, 2025
Kickflip has been great for our custom sportswear items Builder can be as simple or as dynamic as you want it to be, and the support is fast and helpful when needed. Would absolutely recommend it to whomever is looking for a customizer in Shopify.
We’re really happy to hear that Kickflip has been a great support for your custom sportswear collection! It’s been wonderful working with you over the past two years and seeing the impressive results you’ve achieved. Knowing our builder and support team have made a positive impact means a lot to us, and we truly appreciate your recommendation! 😊
Aug. 12, 2025
At PomExpress.com, we needed a solution that could handle the incredible complexity of custom pom design - hundreds of layered images combining different colors, materials, widths, and pom styles. Every time we doubted whether Kickflip could handle our requirements, it proved us wrong and exceeded expectations. The learning curve was worth it - once we got up to speed, the interface became intuitive and user-friendly. But what really sets Kickflip apart is their customer support. Their AI interface is the most helpful we've ever used, and when you need human help, there's always someone ready to assist hands-on. They even worked directly with us to ensure smooth integration with our Shopify theme. Our customers love the customizer - we get practically zero questions about how to use it, and people seamlessly go from designing to cart to checkout. The sharing features let customers show designs to their teams and coaches, and we can tell they're genuinely excited about the process. For over 30 years we've been custom designing poms where the only way for customers to see a design before orders were placed with manufacturers. required us making and sending mini mock-ups to them (an expensive and time consuming process). The tool is game-changing for both us and our customers - allowing for creativity to flow effortlessly and new designs to be visualized in just seconds. One unexpected bonus: we get insights into what customers are designing even before they buy, which helps us understand trends and preferences. The interface is fully customizable to match your brand (whether you upgrade to white label or not), creating a seamless experience that feels like a natural extension of your store. This investment has truly been an uplift to the custom pom industry for cheer and dance and we couldn't be more excited about it. If you're selling highly customizable products and want to offer a premium experience that rivals the biggest brands, Kickflip delivers. The complexity it can handle is remarkable, and the support team ensures you succeed. Highly recommended for anyone serious about product customization! And don't shy away if you have a complex product.
Wow, thank you so much for taking the time to write such a detailed and thoughtful review! It really means a lot to all of us. We’re so happy Kickflip is making custom pom design easier, quicker, and a lot more fun for you and your customers. And whether it’s our helpful AI assistant 😉 or one of us humans, we’re always here whenever you need a hand! - Rosalie
Aug. 11, 2025
Cindy is great she has solved a glitch in the process of connecting my store!
Thanks so much for the kind words! We’re really glad Cindy could fix the glitch and get your store connected. We made sure to pass along your shoutout to her 😊 Can’t wait to see what you create with Kickflip! If you need anything else, just let us know. – Rosalie
July 25, 2025
absolutely mind-blowing app but most importantly great service. Can be a very heavy lifting app if you are not so comfortable with doing things like this but the help you get is incredible. 10 stars from me.
Thanks so much for the wonderful review! It means a lot to know our support team has been helpful recently. We really appreciate working with you and are always here if you need anything. Rosalie
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