Kickflip ‑ Customize Products
Shopify Product Customization Plugin - Kickflip
Rating
4.6
feedback
121
chart
#802
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
3%
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Less than a month
23%
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Less than a year
60%
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More than a year
13%
Reviews Summary
The reviews for the Kickflip Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Users appreciate the app's user-friendly interface, flexibility in product customization, and the responsive support they receive. Many reviewers mention specific team members like Cindy and Elizabeth who have been instrumental in assisting them with the app. The pay-as-you-go model is also praised for being beneficial for new businesses. However, there are some concerns raised about limitations in functionality, such as the inability to add product descriptions or delete products directly from the app. Despite these limitations, the overall sentiment is highly favorable towards Kickflip.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 27, 2024
Amazon configurator app and very helpful and quick customer service! Highly recommend as it's very customizable and should work for any kind of business that wants any sort of customization. Thanks kickflip!
Thank you for your wonderful review! We are delighted to hear that our configurator platform and customer service have met your expectations. We’re thrilled to be a part of Innit Designs’ journey. Your iconic chairs and sustainable design practices resonate deeply with our mission to empower businesses through exceptional customization solutions. Thank you for recommending Kickflip, and we look forward to continuing to support your success. - The Kickflip Team
June 25, 2024
Highly recommend! After playing around with the app it was very easy to navigate. It didn’t take me long to learn everything. Also their help desk replied back quickly and answered every question I had. This is important to me since I’m a business owner and hardly have time to learn a new program. Thanks Kickflip!
Thank you for your enthusiastic recommendation! We’re thrilled to hear that you found our platform easy to navigate and quick to learn. Your feedback about our responsive customer success team means a lot to us. We understand how valuable your time is as a business owner, and we’re glad we could provide the support you needed. Thanks for choosing Kickflip, and we’re here for you whenever you need us!
June 7, 2024
The team at Kickflip are great! Admittedly, I'm not tech savvy and have struggled to create a complex product. However, along my journey they have graciously helped me at every turn. They have enthusiastically supported me with 1-on-1 video sessions, text sessions, and were sincerely open to suggestions toward making their back-end functionality easier for complex products like mine. A perfect platform does not exist, but it's comforting to know that the team behind it are humble, helpful, and striving toward perfecting it. I appreciate and respect the spirit and efforts of the team at Kickflip. Thank you!
Wow, what a fantastic review! 🌟 Thanks a ton for sharing your experience with Kickflip. It’s awesome to hear that our team’s support has made a real difference for you. We’re all about helping you bring your complex products to life, and it’s great to know that our help has been valuable for you. We’re on a mission to build the perfect platform, and your kind words motivate us to keep pushing forward. Thanks for being a part of our journey. You’re the reason we do what we do! Cheers! 🛠️✨
May 31, 2024
Extremely useful configurator app. The best one available in the market, with both complex functionalities and good looking UI. Other configurator apps just lack functionality or look very outdated. Plus, the customer support is extremely responsive. 10 out of 10
Wow, this review made our day! We'll frame it and hang it up in our office. 😄 Thank you so much for the kind words! We strive to make our configurator app the best out there, and it's great to hear that you think so too. We also pride ourselves on being responsive and helpful, so your feedback means a lot. Thanks again, and stay awesome! 🚀
May 28, 2024
Can't put it on the main page. Customer Service says it is only possible to have it on a seperate page. So many hours of configurating for nothing!
Thank you for taking the time to share your feedback. We understand your frustration. We're continuously working to enhance our platform, and we have good news: the feature to integrate the customizer directly on your homepage is in the works and will be released soon! You can track its progress and even vote for it on our public roadmap here: https://kickflip.canny.io/feature-requests/p/i-would-like-my-customizer-to-be-integrated-directly-on-my-homepage. You will be notified when it launches. In the meantime, there is a solution that can work for you. By implementing a bit of custom code, you can achieve the integration you're looking for. Our customer success team is here to help and can provide you or your developer with an overview of the process. Please don't hesitate to reach out. We appreciate your patience and understanding as we work to bring you this feature. Your success is our priority, and we're committed to providing you with the best possible experience. - The Kickflip team
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