Rating

4.2

feedback

122

Reviews

chart

#986

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    34%
  • Less than a year
    48%
  • More than a year
    12%

Reviews Summary

Kickflip is highly praised for its powerful product configurator and exceptional customer support. Users appreciate the flexibility and customization options offered by the app, as well as the dedication of the support team in resolving issues and providing clear explanations. The positive themes include outstanding customer service, ease of customization, and the app's ability to handle complex product configurations effectively. However, some users mention a learning curve in understanding all the features, especially for specific requirements. Additionally, there are concerns raised about the pricing structure for paid plans, with some feeling that the cost may not be justified for smaller businesses.

Highlights

Outstanding customer support and dedication to issue resolution
Flexibility and customization options
Learning curve in understanding all features
Concerns about pricing structure for paid plans
Ability to handle complex product configurations effectively

Rating Breakdown

  • 5
    82% (100 ratings)
  • 4
    5% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    4% (5 ratings)
  • 1
    8% (10 ratings)

Reviews with Text

  • 98% (120)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 7, 2026

Unintuituve, difficult to use, does not work, overall a terrible app

Using app

--

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 3, 2026

Unexpected up-front price increase from $0/mo to $56/mo after two years of use. Not worth it for small scale businesses.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

We appreciate you taking the time to share your feedback. Our Scale Plan has been our standard plan for some time. We’ve reached out by email to follow up directly.

5 / 5 Share

Jan. 30, 2026

Great product and outstanding support Kickflip is a powerful and flexible product configurator. The app itself works great, but what really stands out is the support team. Whenever we had a question or ran into an issue, the Kickflip team took the time to help us properly. You can tell they genuinely care about solving the problem, not just giving quick or generic answers. They explain everything clearly, think along with you, and stay involved until everything works perfectly. It’s rare to find a team that is this patient, dedicated, and willing to go the extra mile. You truly feel supported at every step. Highly recommended for anyone looking for a professional configurator with exceptional customer support.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

It takes a while to understand how to use all the small features in Kickflip, especially if you have something super specific in mind. However, the customer service is incredible, and they are always willing to help.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the thoughtful review. 🙌 We’re glad to be in your corner and excited to keep building with you.

5 / 5 Share

Jan. 19, 2026

Extension géniale, elle permet de faire énormément de choses et d’offrir une expérience client superbe.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour ce super retour. On est ravis que Kickflip vous permette d’offrir une expérience client à la hauteur de vos ambitions. Hâte de continuer à construire la suite avec vous! 💙

All reviews

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