Kickflip product configurators
Visual product personalizer boosting engagement & sales
Rating
4.4
feedback
118
chart
#993
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
35%
-
Less than a year
48%
-
More than a year
12%
Reviews Summary
The reviews for the Shopify App are a mix of positive and negative feedback. Positive aspects include excellent customer service, customizable options, and helpful support team members like Cindy. Users appreciate the ability to create custom products and the responsiveness of the support team. However, some negative themes include issues with pricing plans, slow response times, difficulties in inventory management, and limitations in functionality. Some users found the app to be heavy to build new products and mentioned a learning curve. Despite the positive aspects, there are concerns about the pricing model, lack of integration with Shopify features like inventory management, and instances of customers being able to place orders for out-of-stock items.
Highlights
Review RSS Feed
All reviews
Jan. 19, 2026
Extension géniale, elle permet de faire énormément de choses et d’offrir une expérience client superbe.
Jan. 9, 2026
Works excellent as we had hoped!
This made our day. Thanks for the 5 stars 🙌
Dec. 11, 2025
Was only good until free and was an option to pay per order. The paid plans are not justified at all
Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that the current pricing wasn’t what you were expecting. The Scale plan has been our standard offering for some time and is designed to give merchants access to a powerful product customizer, ongoing improvements, and dedicated human support. We’re committed to keeping Kickflip accessible and fairly priced, while continuing to enhance the experience and deliver strong value for businesses at every stage of growth. We followed up by email.
Oct. 31, 2025
Die App ist super aufgebaut, man kann alles individuell gestalten und auf seinen Shop anpassen. Der Service ist extrem schnell und hilft einem bei jedem Problem bis es gelöst ist und die Erklärungen sind super so dass alles rasch gefunden und richtig gestellt werden kann. Der Preis ist auch total in Ordnung. Fakt: Könnte mich in keinem Punkt beschweren und kann die App nur weiterempfehlen.
Store
Candliv & Artfuletch
Using app
6 months
Vielen Dank für die großartige Bewertung! Wir freuen uns riesig zu hören, wie gut Ihnen Kickflip gefällt und dass unser Team Ihnen helfen konnte, wann immer Sie Unterstützung brauchten. Geschichten wie Ihre erinnern uns daran, warum wir tun, was wir tun – Unternehmern zu helfen, ihre einzigartigen Produkte zum Leben zu bringen. Wir wünschen Ihnen weiterhin viel Erfolg mit Ihrem Shop! -- Thank you so much for the amazing review! We’re thrilled to hear how much you’ve enjoyed using Kickflip and that our team could be there when you needed support. It’s stories like yours that remind us why we do what we do: helping entrepreneurs bring their unique products to life. Wishing you continued success with your shop!
Sept. 25, 2025
After trialling a bunch of product configuration apps we went ahead and used Kickflip. Here is my review: Firstly, the support team are GREAT and really helpful, get back to every inquiry quickly and are able to offer good advice, thanks Cindy and Elisabeth - we were able to complete our build on time with your help! The UX is very nice and clean. The logic is easy to use. I believe our project was quite a bit more complicated than some of the others in the demo store. In some instances we had to use many simple conditions because there was not an option for a complex condition. With that said, we were able to achieve absolutely everything we needed - so this is certainly not a criticism. Have read a couple of other negative reviews here and do not agree with the points they have made - our experience has been excellent throughout.
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