Kickflip product configurators
Visual product personalizer boosting engagement & sales
Rating
4.2
feedback
125
chart
#968
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
33%
-
Less than a year
48%
-
More than a year
14%
Reviews Summary
The reviews for the Kickflip Shopify App are a mix of positive and negative feedback. Positive aspects include the ease of use, helpful customer support, flexibility in customization, and constant system improvements. Users appreciate the app's ability to create customizable products and the outstanding support provided by the team, particularly mentioning Cindy for her exceptional customer service. On the other hand, negative aspects highlighted in the reviews include pricing changes that were not well received by some users, difficulties in using the app, slow or unresponsive customer service in some cases, and issues with functionality and order processing. Despite these drawbacks, many users still find the app valuable for their businesses and recommend it for its customization features and support.
Highlights
Review RSS Feed
All reviews
March 6, 2026
This has nearly as high a learning curve as mid-level photoshop. They'd do well do let everyone use the software for free (developing their products) and stick to a flat 2% on every product sold. Sadly, the monthly fee combined with the learning curve kills your product before you ever get it off the ground.
Sorry to hear you had that experience. We know getting started with product customization can come with a learning curve, and we’re continuously working to make the setup simpler and more accessible. Kickflip is built to give brands access to a powerful product customization platform with a fully no-code setup, so you can create and launch configurators on your store without technical skills. Our team is also available in real time whenever help is needed. Our transaction fee starts at 1.95% on customized products sold and decreases with volume, down to 0%. We’ll reach out by email so we can continue the conversation and see how we could have done better.
March 3, 2026
ich kann Kick Flip nur empfehlen! erstens wirklich easy damit zu arbeiten und bei schwierigen Fragen hilft das Team oder die KI mir half sogar die KI bei einer sehr kniffligen Frage mehr als das Team - die Frage war damals zu komplex. wer Hilfe braucht - der Youtube-Kanal ist die erste echte Anlaufstelle! super gemachte Videos und wer etwas erreichen will mit seinem Konfigurator muss sich halt auch einmal auf seine 4 Buchstaben setzen und mitdenken. und für alles andere hilft das Team in den eigenen Shop ist KickFlip auch sofort integriert und GOTT SEI DANK gibt es nicht, wie bei allen anderen, ein Einstell Limit (zumindest noch nicht). Ich arbeite nun seit einem Jahr damit und bin bis dato sehr zufrieden - auch dass immer weiter am System im HIntergrund gearbeitet wird!
This is what we love to hear. 🙌 We’re building Kickflip for customers exactly like you. 🚀 Danke für dein Vertrauen.
Feb. 17, 2026
The change in plans is not justified especially for store owners who are from countries whose currency is not as strong as dollar. Because in that scenario, you are earning in a weaker currency and paying for this app in dollars. Ideally they should have moved to tiered pricing with minimum fixed charge + per order revenue percentage. So unless your store is earning upwards of 10k dollars in a month (after currency conversion) this app is not for you. I used this app for over a year and functionality wise it is fine but the change in pricing was not justified. I have found a better option with almost 1/6 of their price and moving to it.
Feb. 7, 2026
Unintuituve, difficult to use, does not work, overall a terrible app
Thanks for sharing your feedback. We're sorry that your experience with Kickflip did not meet expectations. We’ve reached out to you directly by email so we can better understand what happened and see how we can help.
Feb. 16, 2026
Customer support cares about giving all users a positive experience and is quick to respond to any needs. Don't hesitate to reach out.
We appreciate you taking the time to share your feedback. Our Scale Plan has been our standard plan for some time. We’ve reached out by email to follow up directly.
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