All reviews

Rating Breakdown

  • 5
    87% (117 ratings)
  • 4
    7% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    3% (4 ratings)
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5 / 5 Share

March 23, 2021

This app has saved me hours and hours of dealing with indecisive customers that aren't sure what they want their custom product to look like. Now they can design it themselves and I don't need to get involved. The setup process has a bit of a learning curve, but if you know Photoshop (or someone who does) you can make a pretty amazing user experience with this app that saves time and makes money.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks very much for your review of our platform. We're glad you feel like it's a great asset for your creative business ;) ! We also want to thank you for pointing out the learning curve. Feedback like yours is very helpful and I assure you that we are constantly improving our documentation and tutorials in the hope of making it as user-friendly as possible for our customers. Cheers!

5 / 5 Share

Feb. 28, 2021

I've been looking for an app like this for a few years. I love that I can offer my customer EVERYTHING I want. Wasted money on a couple of other apps, including custom work, but MyCustomizer and Jackie are the dopest. Stop wasting your time, elsewhere, get to work and get this app.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear Kathy, It's a pleasure to read you. Thank you so much for your positive feedback and good vibes. We're so glad we were able to help you move forward with this cool project and of course we'll be sure to relay your message to Jackie. Continue the good work, this business of yours has so much potential. We're happy you're happy!

5 / 5 Share

Feb. 23, 2021

This app is exactly what I was looking for. Compared to other apps I've tested, mycustomizer is intuitive and easy to use. And if you get stuck, the support is immediately helpful, friendly and quick to respond. My customers really like the ability to customize their product.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow! It sounds like we're a good fit and that's good news. Thanks for taking the time to share your feedback with us. We're happy you think our platform is intuitive and easy to use because that's exactly what we want to offer as a product configurator solution. It's also nice to see that our customer service helped you quickly when needed, we're always here to help! Now let's celebrate with garlands and balloons ;)

5 / 5 Share

Feb. 23, 2021

This app is powerful and affordable. We can now offer custom goods to the masses as this app allows for our customers to create the product they want and pay for the order without asking for a mock-up. There is a learning process but its definitely worth the effort. we are looking forward to expanding our offering in the near future.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

I am so happy with this app. It's very user-friendly. The support is also supper. I enjoy the result!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

I tried almost all Customizer-Apps here on Shopify and it's the best app so far. The previous reviewers have already summed it up quite well. The app integrates wonderfully into your store and offers great performance on both smartphones and desktop PCs. We're really looking forward to the next features updates!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

I highly recommend this app! It is great, simple, easy to use, smooth, and offers a variety of options. It works as well on Desktop as on Mobile, which is a plus, and not easy to find. You can even customize the app itself (color, fonts, font format...) which gives the impression that it is really part of your website, not an extension or a third party app. The staff is responsive, quick, and always propose solutions and alternatives. You can definitely rely on the team! Thank you MyCustomizer for such good support.

Using app

About 1 month

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 14, 2020

We, OSAKA HOCKEY, have been using MyCustomizer to create a possibility for our customers to make their own unique hockey stick. This is the perfect customizer for relatively simple structured products. If you want to make an extensive, more complicated customizer, it is important to first check out the possibilities that MyCustomizer has to offer so that you will not be confronted with unexpected situations later on. You can always rely on some basic tutorials, and not to forget about the great customer support of MyCustomizer. The personal help (video calls with Renaud, chats, mailings) adorns this company and makes the MyCustomizer experience very pleasant. They reassure you and actively search for solutions if you have problems. Because the OSAKA customizer is quite complicated we came across a few unknown bugs that will be fixed in the near future or that the structure of the customizer we made suddenly was no longer achievable because of lack of possibilities at the moment. But with the help of My Customizers Customer Support, everything worked out fine in the end. This app has a lot of potential to grow. We definitely recommend this app and look forward to future development and collaborations.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 10, 2020

We have been using MyCustomizer to build our service for designing teamwear for sports club. It's a platform that is easy to use and understand – both from our side, but also from our customers' perspective.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2020

This is one of the best customizing apps, and I checked a LOT! This app does exactly what I need it to do, which is surprisingly hard to find with a product customizer. After getting the app the company offer's you a 30 min. session in which you can ask and/or go over any kinks you need to, in order to get your customizer just right. The team is super nice and helpful! If you are looking for a great customizer, I highly recommend this one!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2020

Highly recommend! The admin UI is easy to use, has a lot of built in options, and is responsive. Once everything is set up, its fast and easy to make any updates as needed. Customer support is phenomenal! Renaud and his team are reliable and quick to respond to any issues we have encountered. Overall a great product that fit our needs well.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2020

Great logic and UX with reasonable pricing plus a responsive support makes this great software. I do recommend and look forward to future development.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2020

Brilliant App and even better customer services. Renaud provided me with fantastic customer services, helping me at every step and sorting the coding her me, which I didn't have the skills to do. Highly recommend this app and its services to back it up.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2020

Quite simply the best customization app on the market. I've used this now with 2 separate companies and the support, features and overall product have been always fantastic. Do yourself a favour and give this app a go!

Using app

Over 2 years

Total reviews

1

Average rating

5.0