Kickflip product configurators
Visual product personalizer boosting engagement & sales
Rating
4.2
feedback
122
chart
#986
All reviews
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Aug. 13, 2022
I can't seem to use the app as I need a login- which I don't have and don't have the option to obtain. I tried going to their website and that just brings me back to this page--
We are sorry about that! We can help you, please write to us at [email protected] and we will get it sorted out in no time.
July 29, 2022
We were looking for an uncomplicated configurator tool that is quick and easy to set up, offers many design options in terms of appearance and works absolutely reliably with short loading times. We looked at and tested all the configurators on the market and with Kickflip we found exactly what we needed. We have been using the app for some time now and we are still heavily enthusiastic about it. The configurator we wanted to build and have built is large with many options and very complicated in its dependencies and cross-relationships - with Kickflip thanks to a very well functioning and super simple "programming" tool no problem and very easy to use. Everything has been easy and understandable for us non-programmers to set up and for the few uncertainties we had on our way to the finished configurator, we have received probably the best and fastest customer service both via chat and video call that you can imagine and wish for. A brilliant app, we look forward to seeing how it develops in the future. The changes made to the app since our launch with Kickflip have all been very good and helpful and we felt we could also initiate improvements by providing comments and feedback. Thank you for your great work - keep it up! PS.: Many thanks and a warm greeting to Cindy - you do a great job and have really always been able to help us. YOU are the best customer service there is. Best regards Frieder Urban CEO Era of Arc www.eraofarc.com
Thank you so much for your amazing review, Frieder! We're really glad to have been able to provide you with the product configurator tool you needed and that you've had such a positive experience with our customer success team. We're looking forward to continuing to improve the app and providing even better service in the future. Thank you again for your kind words - we really appreciate it!
July 14, 2022
Brilliant app, easy to use and very responsive developers available basically all the time, and great UX
Thank you for saying that. It's great to hear that you're enjoying our product customization app! Additionally, we're glad you find our user interface easy to use. Cheers!
July 11, 2022
Brilliant app highly recommend, very sleek, great support for any questions and they also send recommendations to make it better
Thank you so much for the kind words - we're really happy to have you on board! :) We're constantly working hard to make sure our product configurator is the best it can be, and we really appreciate your feedback. <3
July 8, 2022
Kickflip est une excellente solution qui s'intègre parfaitement à Shopify. Souple et réactive, j'ai pu l'intégrer facilement et créer mon produit personnalisé avec de nombreux paramètres (styles, couleurs, dimensions, prix...). Son rendu est excellent et permet une très jolie mise en scène de mes produits. De plus, le support commercial parle très bien le français puisqu'ils sont installés au Quebec. Je recommande chaudement !
Un grand merci d'avoir pris le temps de laisser ces commentaires! Nous sommes heureux que notre configurateur vous plaise et sachez que c'est toujours un plaisir de pouvoir aider en français!. Toute l'équipe a hâte de voir votre customizer Vipanel en action! Merci encore,
June 16, 2022
I've been using this app and many app's have horrible support, not this one. They are very quick to respond and will setup a video call if necessary. They go the extra mile and are extremely knowledgeable and helpful. I highly recommend this app.
Thank you for your kind words! We're happy to hear that you've had a positive experience with our app and support team. We'll continue to do our best to provide an excellent service for all of our users. :)
June 15, 2022
Previously we ran our customs business using a form where customers could submit a request, our team of designers would create a mockup of the custom and then then it would be sent back to the customer. There was a lot of wasted time (and by extension money) creating designs for customers who would never respond or were just curious to see what it would look like and not really interested in purchasing. Kickflip has been a gamechanger for us. Although it isn't able to spit out final products, our customers can now get a feel for what they want and what works before even submitting it to our team. We then take that design, finesse it a bit, and send it back for final approval. Turnaround times are so much quicker and easier, and having a customer-designed mockup of the product instead of descriptions and color choices has made the actual product creation much easier.
Thank you so much for your kind words! We're thrilled to have helped make your custom product process more efficient. If there's anything we can do to continue to improve your experience, please don't hesitate to reach out. Thanks again!
May 25, 2022
Es una aplicación muy útil para vender productos personalizados en tu tienda online. Es lo que buscaba.
Gracias por tomarse el tiempo para compartir su experiencia con nosotros. Estamos muy contentos que te guste nuestra aplicación y hayas decidido usarla para tu proyecto. ¡Le deseamos mucho éxito! Saludos
May 12, 2022
It is the best app i've tested so far! Some features must be added to be perfect, but they keep updating its features and listening to its costumers. Costumer support is really great, Cindy was very helpful everytime i had some problem. Fully Recommend
Thanks for this great review! Listening to our customers is very important to us as it helps us improve. We are committed to constantly updating Kickflip with new features that help you create exactly what you need. We are very happy you like our app! Our team members appreciate your cool products as well, and some of them have already placed their orders ;). Don't hesitate to reach out if you need anything. Best,
May 10, 2022
Great App really useful and i like that i am able to put one product on for free so i can test and see how it goes before adding my future products.
Thank you for this great review! We're glad you found our 0$ plan to be helpful. Providing an accessible solution is one of our main goals. It's also exciting to know you plan to add more product customizers from Douk Snow. Keep up the good work! Best,
May 1, 2022
Such an amazing app. Easy to use. The customer support team is great. Quick response time. End results are great.
Thank you for taking the time to add a review. We're so glad you're satisfied with the app. We are focused on providing a user-friendly solution, so we're pleased to know that you find it easy to use. You did such a great job creating your customizers! We wish you great success in the future!
April 8, 2022
We use this app to allow customers create custom signs that we printed and fabricate. After working with a lot of different customization apps, this is by far the best looking. Now, it doesn't do exactly what I need it to do, but there are enough features to let me create work arounds and still create a great experience for our customers. I give it 4 stars due to some of the things that it is lacking and some rough backend UI/UX, but the Kickflip teams seems like they are eager to grow and develop this app and I am excited to work with them in the future to create a great product! They customer support is second to none and that is super reassuring when working through any struggles.
Thank you very much for your review of Kickflip! We're glad you are happy with what we offer so far and that you like the way our app looks. It's something we've worked hard on and we're pleased our efforts resonated with you. We also want to thank you for this detailed feedback. It helps us a lot when customers provide constructive criticism and it's indeed our intention to constantly add new features and improve our platform in the future. Never hesitate to reach out if you have any questions or if you want to share ideas with us! Best,
Jan. 21, 2022
Endless possibilities. Our company has been using this app for a little over a year. We have used this app for our custom vest and jacket program, which has made a big difference in sales and content. Customer service is helpful and will always answer your questions. If you are planning on looking for a simple yet effective customizer app, this is the one for you.
Thank you so much for this great review. This means a lot to the whole team! We are very fortunate to have First Manufacturing Company as one of our clients. You did an amazing job with our tool and we really enjoy seeing your leather vests and jackets endless custom possibilities! Never hesitate to reach out if you need anything. Best,
Nov. 30, 2021
We use this app for our new collections jacket and this app allows customers to personalize their jacket. I would highly recommend this app to anyone with the need to personalize products. The team has been so helpful and with me ever step of the way. I first requested a demo in which Jackie listened to my ideas and advised me on the possibility of these ideas to come to life! We have also had some follow ups, I would give this app and their customer service a 100/100 if I could!
Thanks Daisy! The entire team is grateful for your nice words. In addition, we are pleased that you are happy with the results and that we were able to provide the support you needed to realize this cool project. In an industry where personalization is so trendy, your customizer will surely resonate with your clientele. Thanks again for this review, it's much appreciated. Best,
Oct. 5, 2021
Très utile. Parfait pour mon produit que je développe actuellement. Très facile à prendre en main, je recommande. Very useful. Perfect for my product that I am currently developing. Very easy to learn, I recommend.
Thank you so much SKEP team! C'est un plaisir de voir évoluer un projet aussi intéressant que le vôtre. Toute l'équipe ici a très hâte d'être témoin de la suite. Bon succès!
Aug. 2, 2021
It took me a long-time before finding the perfect customizer app, and I am really happy to say that I finally did ! MyCustomizer is literally the best app in the market. You can create anything you have in your mind - The frond and Back end are perfect and the team behind is super kind and helpful ! Congrats !
Dear Marie-Laetitia, Thank you so much. We are super happy to read your kind words and also glad that our solution is meeting your expectations. We work hard to deliver the most easy-to-use tool to create exactly what you have in mind. We hope you will have a great success with your project! Best,
April 15, 2021
Man, I have no words how I wished for an app like this. For half a year I was searching for a customizer app (even for other plattforms than Shopify). I tried all the standards. Not one satisfied me. Best Product Customizers UI is so elegant. You don't have to study the manual for hours. You can start right after installation. This will soon become the No. 1 app for customization, there is no doubt. You have a new customer! Keep on the good work!
Wow! It sounds like you found exactly what you were looking for in our app, which is a huge compliment. Thanks for taking the time to share this very positive feedback with us. We are all delighted to read this today! Knowing you tried other solutions, it means so much that we were able to meet your expectations. Please feel free to reach out if you have any questions, or if you want to share your feedback and experience, it's always so helpful for our team. Good day!
March 23, 2021
This app has saved me hours and hours of dealing with indecisive customers that aren't sure what they want their custom product to look like. Now they can design it themselves and I don't need to get involved. The setup process has a bit of a learning curve, but if you know Photoshop (or someone who does) you can make a pretty amazing user experience with this app that saves time and makes money.
Thanks very much for your review of our platform. We're glad you feel like it's a great asset for your creative business ;) ! We also want to thank you for pointing out the learning curve. Feedback like yours is very helpful and I assure you that we are constantly improving our documentation and tutorials in the hope of making it as user-friendly as possible for our customers. Cheers!
Feb. 23, 2021
This app is powerful and affordable. We can now offer custom goods to the masses as this app allows for our customers to create the product they want and pay for the order without asking for a mock-up. There is a learning process but its definitely worth the effort. we are looking forward to expanding our offering in the near future.
Aug. 14, 2020
We, OSAKA HOCKEY, have been using MyCustomizer to create a possibility for our customers to make their own unique hockey stick. This is the perfect customizer for relatively simple structured products. If you want to make an extensive, more complicated customizer, it is important to first check out the possibilities that MyCustomizer has to offer so that you will not be confronted with unexpected situations later on. You can always rely on some basic tutorials, and not to forget about the great customer support of MyCustomizer. The personal help (video calls with Renaud, chats, mailings) adorns this company and makes the MyCustomizer experience very pleasant. They reassure you and actively search for solutions if you have problems. Because the OSAKA customizer is quite complicated we came across a few unknown bugs that will be fixed in the near future or that the structure of the customizer we made suddenly was no longer achievable because of lack of possibilities at the moment. But with the help of My Customizers Customer Support, everything worked out fine in the end. This app has a lot of potential to grow. We definitely recommend this app and look forward to future development and collaborations.