Navidium Shipping Protection
Shipping protection / shipping insurance as a cart upsell
Rating
4.9
feedback
350
chart
#227
All reviews
Review RSS Feed
March 31, 2026
We moved over from a third-party shipping protection provider and have been really happy with the switch. Navidium gives us more control over the customer experience, and everything feels much more aligned with how we want to support our customers. The team has also been super responsive whenever we’ve needed anything.
March 27, 2026
Navidium has been a strong addition to our site. The app is easy to set up and integrates seamlessly with our store. It makes managing shipping protection straightforward. What stands out to us the most is how responsive the team behind Navidium is. They are quick to resolve any issues, which makes a big difference in day to day operations. The app is solid. The team is solid. We highly recommend it.
March 25, 2026
Easy to use, the team is very responsive. Plus you have more control - you keep more fees and decide how to manage claims. It's worked well for us. Doesn't interfere with checkout software and product listings the way some of their competitors did. . .
March 25, 2026
We’ve been using Navidium since 2024, and it’s been a great addition to our stack. It’s super easy to set up, and the biggest win for us is being able to manage our own shipping protection instead of relying on third parties. Keeping that revenue in-house while resolving claims quickly has made a real difference both operationally and financially. The customization options are also a big plus—we were able to match everything to our brand and control how it appears in the cart/checkout. Overall, it just works. If you want more control over shipping protection and a smoother post-purchase experience, definitely worth trying.
March 23, 2026
March 23, 2026
A great way to control your own shipping protection. A lot less hassles than other options.
March 23, 2026
Simple and reliable platform to handle your own shipping protection. We've used Route in the past and Navidium has given us the tools we've needed to handle all the details of shipping protection ourselves.
March 23, 2026
Works well and lets you control the shipping protection process. Their support is responsive and has added features quickly when I've brought issues to their attention.
March 22, 2026
March 20, 2026
Fantastic app! I've been using this app for at least 2 years and the majority of my customers choose to use it. Installation was effortless as they take care of everything and when Shopify made some changes that would affect Navidium they were proactive and took care of everything quickly to make sure it continued to work seamlessly. Highly recommended.
March 20, 2026
Easy to install. I had a few problems due to my ignorance. They responded quickly and solved it for me. Customers enjoy the option and also gives me a lot more flexibility than the other insurance options I have used. The others cost me money, this one helps me.
March 20, 2026
March 20, 2026
Great customer service and great app. Gives our customers peace of mind with shipping protection. If you need any help with the app just reach out and the support team is prompt and courteous. Definitely recommend.
March 20, 2026
Insurance is a very important aspect when we ship products. While there are other similar software options, Navidium is the most affordable and reliable. Its robust support system gives us peace of mind.
March 20, 2026
Better than all the other "shipping protection" apps. This makes the most sense for our small business. Quick support too.
March 20, 2026