All reviews

Rating Breakdown

  • 5
    97% (341 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 97% (340)
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5 / 5 Share

March 19, 2026

Excellent app. It really has helped us protect margins. Also, great customer support. Thank you!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2026

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 19, 2026

Great app, excellent customer service and a reliable team. Highly recommend. Thank you!

Using app

About 3 years

Total reviews

8

Average rating

4.9

5 / 5 Share

March 19, 2026

We’ve been using Navidium since they create the app I believe and it’s been excellent. After trying other shipping protection apps, this one has been the best fit for our business. I really appreciate that it lets us take care of our customers directly instead of pushing them into a third-party claims process.

Using app

Over 3 years

Total reviews

20

Average rating

4.7

5 / 5 Share

March 19, 2026

Very easy to use. They handled everything to make the app work flawlessly with the theme.

Using app

Almost 2 years

Total reviews

11

Average rating

4.5

5 / 5 Share

March 18, 2026

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2026

Flexible and easy to use overall. Support is very helpful and responsive. This app has helped us tremendously to safeguard our customers' shipments and protect ourselves from issues with lost or damaged shipments.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2026

AMAZING!!! I love this app!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2026

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

App is amazing. Lost cost, easy to setup, and customer support is A+++. They reach out to for any help/fixes within a couple of hours.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2026

Easy to use and great support if needed.

Using app

Almost 2 years

Total reviews

10

Average rating

4.4

5 / 5 Share

March 5, 2026

Zevi is the greatest and so are his apps.

Using app

Over 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

March 3, 2026

Navidium and the team are exceptional. We have used the software going on 5 years now and they continue to create seamless upgrades. If there is ever an issue when we are implementing a new theme they are quick to resolve it. These are the type of people who really care about what they are providing and make sure they are adding value for every customer. Thank you all for support. All the best!

Using app

Almost 4 years

Total reviews

9

Average rating

5.0

2 / 5 Share

Feb. 26, 2026

Features are good but, at least on our Shopify Plus store, the app backend was really glitchy. It wouldn't save settings, it would revert back to previous settings and entries, it would reset things like cart % to charge, max and min cart, pop-up messages, etc. We deleted it. Way too much hassle.

Using app

1 day

Total reviews

7

Average rating

4.6

5 / 5 Share

Feb. 20, 2026

Excellent support! Thank you!

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

The shipping protection is working well on our website and the customer support has been great.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Works like a charm, exceptional quick support

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Using app

5 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

V Good support & much cheaper than others

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Great app, runs smooth, easy to use

Using app

8 months

Total reviews

5

Average rating

5.0