Navidium Shipping Protection

We’ve been using Navidium since 2024, and it’s been a great addition to our stack. It’s super easy to set up, and the biggest win for us is being able to manage our own shipping protection instead of relying on third parties. Keeping that revenue in-house while resolving claims quickly has made a real difference both operationally and financially. The customization options are also a big plus—we were able to match everything to our brand and control how it appears in the cart/checkout. Overall, it just works. If you want more control over shipping protection and a smoother post-purchase experience, definitely worth trying.

A great way to control your own shipping protection. A lot less hassles than other options.

Simple and reliable platform to handle your own shipping protection. We've used Route in the past and Navidium has given us the tools we've needed to handle all the details of shipping protection ourselves.

Quick support for any issues that arise.

Works well and lets you control the shipping protection process. Their support is responsive and has added features quickly when I've brought issues to their attention.

great, app and great value for what it does

Fantastic app! I've been using this app for at least 2 years and the majority of my customers choose to use it. Installation was effortless as they take care of everything and when Shopify made some changes that would affect Navidium they were proactive and took care of everything quickly to make sure it continued to work seamlessly. Highly recommended.

Easy to install. I had a few problems due to my ignorance. They responded quickly and solved it for me. Customers enjoy the option and also gives me a lot more flexibility than the other insurance options I have used. The others cost me money, this one helps me.

Great customer service. Thanks!

Great customer service and great app. Gives our customers peace of mind with shipping protection. If you need any help with the app just reach out and the support team is prompt and courteous. Definitely recommend.

Insurance is a very important aspect when we ship products. While there are other similar software options, Navidium is the most affordable and reliable. Its robust support system gives us peace of mind.

Better than all the other "shipping protection" apps. This makes the most sense for our small business. Quick support too.

Excellent app. It really has helped us protect margins. Also, great customer support. Thank you!

Great app, excellent customer service and a reliable team. Highly recommend. Thank you!