Navidium Shipping Protection for Shopify

Navidium Shipping Protection

Shipping protection/shipping insurance fee as a cart upsell
Rating
4.7
Feedback
396
Reviews
Chart
#374
Shopify

All reviews

5 / 5 Share
March 23, 2026

Simple and reliable platform to handle your own shipping protection. We've used Route in the past and Navidium has given us the tools we've needed to handle all the details of shipping protection ourselves.

Store Using app Total reviews Average rating
Akribis Leather About 1 year 5 5.0
5 / 5 Share
March 23, 2026

Quick support for any issues that arise.

Store Using app Total reviews Average rating
XII LEGIONS 10 months 5 5.0
5 / 5 Share
March 23, 2026

Works well and lets you control the shipping protection process. Their support is responsive and has added features quickly when I've brought issues to their attention.

Store Using app Total reviews Average rating
Killer Acid Over 1 year 1 5.0
5 / 5 Share
March 22, 2026

Store Using app Total reviews Average rating
Pocket Ovens Over 1 year 3 5.0
5 / 5 Share
March 20, 2026

great, app and great value for what it does

Store Using app Total reviews Average rating
HeatAndCool.com Almost 2 years 4 5.0
5 / 5 Share
March 20, 2026

Fantastic app! I've been using this app for at least 2 years and the majority of my customers choose to use it. Installation was effortless as they take care of everything and when Shopify made some changes that would affect Navidium they were proactive and took care of everything quickly to make sure it continued to work seamlessly. Highly recommended.

Store Using app Total reviews Average rating
Christine Mighion Jewelry Almost 2 years 2 5.0
5 / 5 Share
March 20, 2026

Easy to install. I had a few problems due to my ignorance. They responded quickly and solved it for me. Customers enjoy the option and also gives me a lot more flexibility than the other insurance options I have used. The others cost me money, this one helps me.

Store Using app Total reviews Average rating
Kombat Instruments Limited Almost 2 years 2 5.0
5 / 5 Share
March 20, 2026

Store Using app Total reviews Average rating
Nestor Liquor Almost 3 years 7 3.9
5 / 5 Share
March 20, 2026

Great customer service. Thanks!

Store Using app Total reviews Average rating
Catastrophic Creations 16 days 8 5.0
5 / 5 Share
March 20, 2026

Great customer service and great app. Gives our customers peace of mind with shipping protection. If you need any help with the app just reach out and the support team is prompt and courteous. Definitely recommend.

Store Using app Total reviews Average rating
My Giving Store About 2 years 6 5.0
5 / 5 Share
March 20, 2026

Insurance is a very important aspect when we ship products. While there are other similar software options, Navidium is the most affordable and reliable. Its robust support system gives us peace of mind.

Store Using app Total reviews Average rating
ウィーン ブランド直送便 Almost 2 years 1 5.0
5 / 5 Share
March 20, 2026

Better than all the other "shipping protection" apps. This makes the most sense for our small business. Quick support too.

Store Using app Total reviews Average rating
Gather & Pray About 2 months 7 5.0
4 / 5 Share
March 20, 2026

Store Using app Total reviews Average rating
Instinct Premium Almost 2 years 2 4.5
5 / 5 Share
March 19, 2026

Excellent app. It really has helped us protect margins. Also, great customer support. Thank you!

Store Using app Total reviews Average rating
Circe Boutique 11 days 3 5.0
5 / 5 Share
March 19, 2026

Store Using app Total reviews Average rating
Fragrance Canada About 3 years 5 5.0
5 / 5 Share
March 19, 2026

Great app, excellent customer service and a reliable team. Highly recommend. Thank you!

Store Using app Total reviews Average rating
Seido Knives About 3 years 8 4.9
5 / 5 Share
March 19, 2026

We’ve been using Navidium since they create the app I believe and it’s been excellent. After trying other shipping protection apps, this one has been the best fit for our business. I really appreciate that it lets us take care of our customers directly instead of pushing them into a third-party claims process.

Store Using app Total reviews Average rating
Killzone Flashlights Over 3 years 20 4.7
Developer Reply

Wow, thank you for this Killzone Flashlights — being with us since nearly the beginning means a lot! Long-term merchants like you are a huge part of why we keep pushing to make Navidium better. And you've hit on exactly why we built it the way we did — keeping the customer relationship in your hands, not a third party's. That's always been the core of it. Here's to many more years together! — The Navidium Team

5 / 5 Share
March 19, 2026

Very easy to use. They handled everything to make the app work flawlessly with the theme.

Store Using app Total reviews Average rating
CS Racing Exhaust Almost 2 years 12 4.5
5 / 5 Share
March 18, 2026

Store Using app Total reviews Average rating
Muzzle Sleep 2 months 1 5.0
5 / 5 Share
March 18, 2026

Flexible and easy to use overall. Support is very helpful and responsive. This app has helped us tremendously to safeguard our customers' shipments and protect ourselves from issues with lost or damaged shipments.

Store Using app Total reviews Average rating
WOCA Woodcare 5 months 2 5.0
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