Navidium Shipping Protection

Excellent app. Good support. Been a part of our operation for over a year and I'd recommend it to anyone.

Good app with a good CS team. I had issue setting up their product and they quickly booked a call with me to assist me. I recommend their solutions

Very happy with the App and the service. Have had it installed for several years now. They get back to you right away and are diligent.

We’ve been using Navidium for years across multiple Shopify stores, and it’s been a reliable and efficient solution for our shipping needs. The app is easy to use, and the customer support is outstanding—responsive, helpful, and truly customer-focused. Highly recommended!

Great app. Happy to have it. Easy set up and it works without any issues, which surprisingly I can not say about so many other Shopify apps.

Great app. Makes it super easy to deal with damaged items and replacements.

We've been using Navidium for over a year now, and it has truly streamlined our shipping protection process. The integration with our e-commerce platform was smooth and easy to set up, allowing us to provide added peace of mind to our customers without any extra hassle. What stands out the most is how customizable the platform is we can tailor the coverage options to fit our specific business needs. Our customers love having the option to protect their packages, and the claims process is straightforward. The support team at Navidium has been responsive and helpful whenever we've had questions. This tool has helped reduce shipping-related headaches and improve customer satisfaction. Highly recommend Navidium to any business looking for a reliable shipping protection solution!

Best Shipping insurance and customer service on Shopify. A++++++

The Navidium Extension is a 10/10. Amazing support, amazing value when combined with UPS capital.

Joul helped me cancel a claim, and show me how to use it in the future. Thanks for the great assistance.

This app adds a lot of AOV to our stores and with the help of their amazing developer Joul everything is fixed within minutes!

We’ve been using Navidium for a few months and have had a very positive experience! Easy installation and I don’t have to deal with a third party claim filing middle man. Absolutely worth it!

Love Navidium! A great alternative to Route. Would recommend it to anyone trying to increase their AOV.

Works fantastic! This is the first shipping protection App that I've tried and very happy with the results.

Navidium is a great app. Honestly, it is so simple to use and allows me to generate extra income so I can cover any shipping issues that my customers face. They also have a ton of features to help me tailor the Navidium to specific products.

Navidum has been fantastic, their platform is very easy to use and it's a great way to protect both our store and customers from lost parcels or undelivered items. There's a whole suite of tools to take advantage of to also increase upsell opportunities and provide more options for customers.

It is an amazing app, an amazing team, and amazing results. Recommend 100%

I was in the midst of cancelling my then existing shipping insurance company, for a number of reasons, including upsetting my customers and refusing to answer my quests vis email. I was fortunate enough to find Navidium. I set up an appointment and even recorded the conversation; to insure I heard everything correctly, to either sign up or go without any type of shipping insurance options. Therese from Navidium, asked me about my current circumstances and then provide me with a full explain on all the features that Navidium app provides… In her demonstrated, she showed me a number of current merchants using the system, along with options and most importantly answered all my questions. Additionally, without me asking, she provided me with several ways to communicate with Navidium, in case the need arises. It been a little more than a month since I joined Navidium, I would high suggest anyone using other shipping insurance system to take the time and take a strong look at Navidium, you’ll want to use their app.

Navidium has been a game-changer for us! Prior to Navidium, we were using a Shipping Insurance app (y'all know the one) that was not so helpful at all when it came to dealing with lost, stolen, or damaged orders. Navidium has allowed us to personalize the shipping protection experience that has given us (as the company) greater control that in turn impacts our customer's satisfaction and peace of mind. Very grateful!

Very good