Nembol: Sync & Edit instantly
Nembol - list and sync inventory and orders on marketplaces
Rating
3.8
feedback
59
chart
#1,422
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
22%
-
Less than a day
7%
-
Less than a month
49%
-
Less than a year
75%
-
More than a year
10%
Reviews Summary
Nembol, a Shopify App for cross-listing and inventory management, has received mixed reviews from users. Positive aspects highlighted include the helpful customer service, ease of syncing listings across multiple platforms, and the ability to migrate products seamlessly. Users appreciate the features offered by Nembol, such as the ability to import eBay products into Shopify, set price rules, and manage inventory effectively. However, negative feedback revolves around issues with customer support responsiveness, bugs in the software, difficulties in editing channels, and inconsistencies in syncing settings. Some users have also expressed frustration with the lack of certain features like manual product linking and category implementation. Overall, while Nembol offers valuable functionalities for cross-listing and inventory management, there are areas that need improvement to enhance user experience and reliability.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 13, 2025
Un attimo servizio per tenere sincronizzate le proprie inserzioni su più piattaforme. Il servizio di clienti è sempre molto gentile e disposto ad aiutare, utilizzo questo servizio da due anni e non mi sono mai trovato male. Consigliato!
April 29, 2025
Seamless integration app for sellers who sell on multiple platforms. Save yourself the headache of inventory management and get Nembol! 5 Star support & technical staff as well
April 10, 2025
Update to Response: 1u days later Nembol responds sarcastically to a customer and fails to point out or accept that despite the many low ratings they need to improve. Good idea Nembol! Blame your customers. Typical! All the reason to not use them, they blame you like a bad ex. Software could be great but no support. All AI chat. You csnnot edit a channel once you labeled it. So terrible for new store development. Sync settings are inconsistent. 3 days no tech response.
Hello, this is Aldo. I saw that you had several conversations with our colleague Elisabetta before leaving this review — we're both real people, not AI. Our human support team responds during Central European business hours, and outside of those times, our AI assistant does its best to help. Just to clarify: Nembol users can change their store names, as Elisabetta explained. In your case, you contacted us on Saturday, March 22nd, and Elisabetta got back to you on Monday, March 24th. She reset your Shopify-4 login name for free, so you could reconnect. Since in some channels the store name also works as the login name, we need to reset the login when a name change is requested — but this is a quick and straightforward process, which we did our best to walk you through. Our support team is always happy to assist you directly in the app. If you feel we’ve resolved your issue, we kindly ask you to consider updating your 2-star review — we believe it may not fully reflect the support and solution provided. Thank you for your time, and we’re here if you need anything else!
July 2, 2024
Pretty much useless. Terrible customer service takes ages for anyone to get back to you. The real problem is any order made on any channels do not get automatically fulfilled after fulfilling in shopify, you have to manually put all your tracking info in to every order on every channel. All the other inventory management systems do this automatically. I can't actually understand what you would use this for as it misses all the main basic functionality you would need.
1. You contacted us on July 2nd, a human replied to you within 7 minutes. 2. You are looking to automatically fulfill orders, but our platform is not an order management tool. We are product List & Sync tool. Extended reply: Hello Madam/Sir, Thank you for your feedback. We are sorry to read about your experience and appreciate the opportunity to address your concerns. Regarding your comment about our support, our records indicate that you contacted us on July 2nd at 12:43 PM, and our colleague Elisabetta responded within 7 minutes. We strive to provide timely and effective support to all our users. We understand you were seeking an Order Management tool; however, this is not a feature we offer or advertise. Our platform focuses on Stock Sync and Product Listing. We strive to clearly communicate the capabilities and scope of our technology. You also requested a refund, which was processed on July 4th. We hope this resolved your concern satisfactorily. Our goal is to be transparent about what our platform offers. Our founder is personally involved in many of our videos, explaining the functionalities and any limit of our services. Additionally, we offer a 14-day free trial to allow users to explore our features thoroughly. We regret that your experience did not meet your expectations, but we believe our services were accurately represented and promptly supported. We hope you might reconsider your review in light of these clarifications. Best regards.
June 6, 2024
I discovered Nembol when I was wanting to convert listings form my ebay store to Shopify. Elisabetta was very informative, patient and helped me with all my questions. The best thing that stands out to be about Nembol was the features in it and the customer service
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