All reviews

Rating Breakdown

  • 5
    50% (13 ratings)
  • 4
    8% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    12% (3 ratings)
  • 1
    31% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 3, 2024

Great App. Good integration with shopify store. Best bit is that you get a dedicated account manager person to help you out when you need help. Our account manager Hanice is excellent, always willing to help and listen to problems and feedback openly. Overall a very good experience. Thanks DropshipZone Team.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Fantastic app with outstanding support from the Dropshipzone team! My account manager, Vivien Liow, has been incredible, and always ready to help with solutions to make you satisfied. Dropshipzone has made it effortless to automate my store, handle inventory updates, and sync price changes automatically, so I never have to worry about monitoring these details. The regular promotions and great product selection make it easier to boost sales. Shipping is prompt, and their couriers are very reliable. The app makes the whole process smooth and rewarding.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Awesome app and fantastic support from the Team! Our Account Manager, Vivien Liow, helped us in getting a real good price from the supplier as we are purchasing bulk. With Sofortig, Dropshipzone has made it super easy to automate my Shopify store. The regular promo helps to make sales too! Additionally, they never fail to provide solutions for any issues post-purchase. Thanks, Dropshipzone Team!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 22, 2024

Great app with excellent integration features in Shopify, easy to use and greatly simplifies my daily tasks. I highly recommend the Dropshipzone app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2024

Great app. Excellent support, always improving. Dropshipzone has given me the ability to automate my Shopify Store and include Great Products and nice prices. With regular inventory levels and price changes I no longer have to monitor and update these details on my account. Thank you Dropshipzone Team!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2024

I have been using this app now for 9 months and have seen some great improvements over this time along with a lot of new products being added constantly. Our dedicated team manger Novia has been great in not only answering my questions but sending information and ideas my way. The app works seamlessly, shipping is very prompt and their couriers are very helpful the few times I have had to follow up on shipping during the busy months. Products are easily uploaded and any price increases are automatically synced to my store. You do have to be realistic about profit margins, but considering your not holding stock, not despatching orders it is rewarding for your input and this app makes light work of it.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

Using app

6 days

Total reviews

2

Average rating

5.0

2 / 5 Share

Dec. 20, 2022

Was excited when i first got it but am pretty underwhelmed if im honest. Prices are a lot higher than I expected them to be, a lot of products theres just no profit to be made from. My biggest issue is the Sofortig app with shopify. Is extremely clunkey and often doesnt even work. Currently trying to get in touch with support as i still cant update my fulfillment service to dropshipzone meaning my website is essentially useless. Not had any response yet on such an urgent issue so really not that impressed so far. Wouldn't be continuing to use if it wasnt for the fact that i dont know many other AUS dropshipping options.

Using app

About 1 month

Total reviews

6

Average rating

4.2

Developer Reply

Hi Tech Invader, We’re sorry we initially fell short of your expectations. After speaking with your Account Manager, we hope and trust we were able to address your questions. If you have any further questions, please don’t hesitate to reach out to your Account Manager directly. We’re always happy to help guide you through the user manual and walk you through the process. Regards, Dropshipzone Team

1 / 5 Share

Sept. 27, 2022

Hi Im have trouble with the status code 500, and not letting me log in. are you able to help please.

Using app

10 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Diffuser World Oz, Thank you for reporting this issue. Our team has fixed the issue on the day when this happened. Any further questions or queries feel free to send us an email at [email protected] or contact your assigned Account Manager. Regards, Dropshipzone Team

2 / 5 Share

March 21, 2022

This app does not sync with shopify i have had to update products one by one?? And then i get an email saying there IT has found i am selling under the price when it should auto update??

Using app

9 months

Total reviews

3

Average rating

4.0

Developer Reply

Hi Style Trend, Thank you for your time to leave us a review. For the product update information can be updated via “Product Price Update” tab and there will be a check box that able to select which SKUs you want to select before updating it together Regarding the pricing, we have a scheduled price review, and it is strongly recommended to subscribe and keeping an eye of our price review notification. The reason our team asked for a price update is that our IT found the cost on your store may not be up to date so that you may need to update the price on Sofortig –“Product Price Update”/”Special Price Update” to avoid loss caused by price discrepancy. It is Client responsibility to keep selling prices correct on Shopify store website. Any further questions or queries feel free to send us an email at [email protected] or contact your assigned Account Manager. Regards, Dropshipzone Team

1 / 5 Share

Oct. 19, 2021

I got really excited to use this app as i thought the products would suit my store. I uploaded a number of products and then thought id check the market value of them to organise my pricing. it seems as if this app is designed to make retail price sales for a 3rd party from your website and make $5-$10 profit yourself(if that when shipping is involved. an overhaul is needed and i wont come back until pricing is genuine wholesale not retail market value minus $10

Using app

About 16 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi Little Miss Luna, Thank you for your review. We operate using a dropshipping business model. Which allowed reseller to have profit in the transaction that is basically the difference between the wholesale and retail price of the item sold. In term of pricing, Dropshipzone runs different promotions from time to time and we review our prices based on marketplace prices regularly (twice a month) to ensure that we are providing competitive and reasonable pricing to our resellers Any further questions or queries feel free to send us an email at [email protected] or contact your assigned Account Manager Regards, Dropshipzone Team

1 / 5 Share

Sept. 29, 2021

Product inventory doesn't update despite the products being bound in Shopify. This is extremely embarrassing when people are ordering products I don't have stop of... when You have to go and manually update cost prices, so my customer ended up buying below my cost price causing me to lose money. Seems only email support is available, can't phone and get actual support!! Nightmare

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi Shoppers Lane We are sorry to hear that you experience an issue with your product inventory update We will take note of your comment to greatly improve the app. Any further questions or queries feel free to send us an email at [email protected] or contact your assigned account executive. Thank you

4 / 5 Share

Dec. 17, 2021

Good Delivery time to Australia . Product are a bit expensive but there is no cheaper option for dropshippers as almost all products and heavy and large . I believe Dropshipzone is one of the best in Australia.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for taking the time to give us your feedback, Kiddie Cutie Store. We hope you are keeping safe and doing well amidst this pandemic. We are sorry to hear about that. To ensure that deliveries are made on time, we work closely with our courier partners and notify resellers with the most updated delivery information via email. In case you have missed our recent notifications, you can login to your account and check all the notifications under “system update”. Kindly refer to the link below for some information: ■ https://www.9news.com.au/national/shipping-delays-global-supply-chain-mess-will-end-2023/94548dcc-87d0-4993-87a9-b0dde563380d ■ (AusPost just resumed eCommerce collection on 6th October 2021) https://auspost.com.au/service-updates/current-updates/ecommerce-collections-temporary-pause If you have any further queries on your orders please send us an email at [email protected] or contact your assigned account executive. We sincerely apologise for the inconvenience and thank you for your understanding.

5 / 5 Share

July 13, 2021

I have used this app for the last 6 months and with the amount of SKU's we have it certainly makes life much easier, the new fulfilment function is also awesome too. There are a few things we would like to see in the future if possible such as; Being able to push a price/margin update to all the products yourself if you decide to change the margin rather than having to do manually one at a time. Also to be able to have the choice to bring over the shipping costs table on the bulky goods into the description. All in all we love it!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Outdoorium Pty Ltd, Thank you for using Sofortig and taking your time to leave us a 5-stars review here. We are glad to hear that you are enjoying the features that our Sofortig app provided. It made us happy to hear that this app has helped you to run your business easier. We appreciate your feedback and suggestions. These will help us to provide a greater Sofortig app in the future. Please free feel to leave a comment if you do have any further queries or questions. Have a great day!

5 / 5 Share

July 12, 2021

The app has so far been fault free for us. We would like to see some enhancements such as the pricing rules without any restrictions (more competitive pricing would be nice!), product images with clear backgrounds (transparent png type), Products with 'Extra Shipping' cost to have the shipping cost shown on the product, currently have to go back to website to check the extra shipping cost, would be nice to see it in the App itself. Service and Support from the team is very good and easy to communicate with. Highly recommend the app.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Bostin Life, We hope you and your team are having a great day! Thank you for taking time to leave us a 5-stars review here and choosing to use Sofortig App. It just made our day to hear that you are satisfied with the app and the supports that given by our team. We will take note of your comments, and if you do have further questions or queries please feel free to let us know. Thank you

5 / 5 Share

July 12, 2021

Great app. Sofortig has given me the ability to advice and automate my eBay business. With regular inventory levels and price changes I no longer have to monitor and update these details on my eBay account.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Simple Life Hub We truly appreciate your 5-star review and would like to thank you for sharing your experience using our Sofortig App. We strive to continuously provide you with features that would help in your business. Regards, Shopify App Team

5 / 5 Share

June 4, 2021

Most of the time it is good, it still has some teething problems which I hope they fix. I have a large number of products.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for taking the time to leave us a review on Sofortig App. We truly appreciate your feedback and for you to share your experience with us. If you have further feedback regarding your experience on our app, please feel free to leave us a comment Hope you have a great day!

4 / 5 Share

March 8, 2021

They need more new products with free delivery , TV, branded names maybe ? make it give us the WOW :)

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Shopping Done Hope you are doing well. Thank you for your review. In regards to the product with free delivery, you can have a look into more of our product that are on free shipping from our website https://www.dropshipzone.com.au/ Shopify App Team

1 / 5 Share

Feb. 28, 2021

For some reason Sofortig does not update my inventory, even though they are connected to Shopify and have an app. Instead, I get a CSV file emailed to me every day - which is NOT made in the Shopify approved .csv format, so it is completely useless. I have to manually change my stock quantities every single day! The stock on hand on their .csv file does not match the stock on hand on their website, which shows 2 different stock levels depending on where you are on their site at the time. Also, I cannot find Sofortig as an option in my Shopify shipping settings, so I have had to create a separate supplier profile, which makes it more difficult & time consuming. But my biggest problem is this one: I sent them an email last week to ask why many of their 'wholesale' products I have imported cost me almost DOUBLE than that of retail prices offered to the public from Officeworks and Harvey Norman. And why they quote the RRP as being up to 3 times higher than retail actually is. They haven't responded after 3 days. So if I don't get a reply & an explanation soon I will publish the prices here. I have also made a formal complaint to Shopify.

Store

Shhh...

Using app

3 months

Total reviews

9

Average rating

2.9

Developer Reply

Hi Shhh, Thank you for taking the time to give us your feedback. We are sorry to hear about that. Currently with our new version of Sofortig App, product imports and inventory updates are fully synced automatically. This will help to avoid losses due to over-sell or product discrepancies. In term of pricing, Dropshipzone runs different promotions from time to time and we review our prices based on marketplace prices regularly (twice a month) to ensure that we are providing competitive and reasonable pricing to our resellers We will take note of your comment to greatly improve the app. Any further question or queries feel free to send us an email at [email protected] or contact your assigned account executive. Hope you have a great day!

1 / 5 Share

Jan. 29, 2021

product search not loading product search -> petcare. Tried to import 3 products and getting error - "server pool instance killed"

Store

Pikabu

Using app

22 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Pikabu We are sorry to hear that you experience an issue with our app. We will take note of your comment to greatly improve the app. Any further question or queries feel free to send us an email at [email protected] or contact your assigned account executive. Thank you