All reviews

Rating Breakdown

  • 5
    56% (33 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    41% (24 ratings)

Reviews with Text

  • 98% (58)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 6, 2025

Answering Nimbuspost to below reply : I have already dropped email many times since last month ,not sure what team is doing. SCAM SCAM SCAM ALERT@ VERY BIG RISK TO BUSINESS.READ THE COMMENTS FROM PEOPLE ON INSTAGRAM ALSO.MANY PEOPLE ARE SUFFERING DUE TO THIS. Never ever use this platform. Nimbuspost is very Big Scam in India. They will raise weight discrepancy for Amazon and hold your amount.This is the only platform in india that raise weight discrepancy for Amazon. Also ,they will hold your money saying weight discrepancy is coming in future. Than in future they will show fake discrepancies from Amazon and use your amount for another 10-15 days.Note:Amazon never raises weight discrepancies in india Beware of Nimbuspost! SCAM SCAM SCAM ALERT@ Answering Nimbuspost to below reply : I have already dropped email many times since last month ,not sure what team is doing.

Store

AKELION

Using app

4 months

Total reviews

8

Average rating

3.0

Developer Reply

Hi,we truly apologize for the inconvenience caused to you we will make things right for you so requesting you to please share a mail to our mail [email protected] so that we could resolve your issue at the earliest.-AT

1 / 5 Share

July 31, 2025

Extremely disappointed with NimbusPost’s customer service. As a seller shipping ~150 parcels DAILY, I have been trying to reach my sales manager Hrithik for the last 7 days and he is simply not answering my calls. No one from the team is responding or giving me any solution. This level of negligence is unacceptable and is directly affecting my business. If this is how NimbusPost treats its sellers, it raises serious questions about your commitment to customers. Tag nimbus post

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hi,we sincerely apologize for the inconvenience you’ve faced. This is definitely not the experience we aim to provide, especially to a valued customers like you. Your concern has been escalated to your account manager and we’re ensuring you receive a prompt resolution.We truly appreciate your patience and the trust you’ve placed in us. -AT

1 / 5 Share

July 24, 2025

if there was less than one star... i would have given it that... don't use the aggregator...this is shittiest aggregator... GO for I THINK LOGISTICS

Using app

2 months

Total reviews

5

Average rating

4.0

Developer Reply

Dear Seller, We truly apologize for the inconvenience caused to you we will make things right for you so requesting you to please share a mail to our mail [email protected] so that we could resolve your issue at the earliest.-AT

1 / 5 Share

July 17, 2025

Pathetic service! They hold your COD payment without any valid reason and then disappear — no replies, no support, nothing. This kind of unprofessional behavior is unacceptable. Be very careful before trusting them.

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Dear Seller, We truly apologize for the inconvenience caused to you we will make things right for you so requesting you to please share a mail to our mail [email protected] so that we could resolve your issue at the earliest.-AT

1 / 5 Share

July 17, 2025

Very disappointing experience! 3rd class service — they hold your COD amount and then completely stop responding. No proper communication, no updates, and zero accountability. Highly unprofessional. Not recommended at all.

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BAVRA

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Dear Seller, We truly apologize for the inconvenience caused to you we will make things right for you so requesting you to please share a mail to our mail [email protected] so that we could resolve your issue at the earliest.-AT

1 / 5 Share

July 17, 2025

3rd class service hai, aapka COD amount hold karke rakhenge and koi answer nahi denge

Using app

3 months

Total reviews

5

Average rating

3.4

Developer Reply

Dear Seller , We’re truly sorry for any inconvenience you've faced, and we want to assure you that we’re here to make things right. We’ve passed your concern along to our team for review and also our team is working on your concern. Your satisfaction is our top priority, and we appreciate your patience.-AT

1 / 5 Share

July 15, 2025

This is thrd class service , worst support , worst team. have lost 10-20 orders, wallet to bank transfer money didnt came to my account. Even after calling account manager daily no response. No updates. Account manager : ‪+91 98742 77021‬ ( Sujit ) Please be aware before using this app. this is third class app. will not stop until all my parcels are either delivered or money is settled. if anyone want to know more about their scam can message me : 8511122307 even after raising tickets , they say now email and when u will email then they will say create new tickets, they will just make fool of you nothing else.

Store

My Store

Using app

--

1 / 5 Share

July 11, 2025

SCAMMERS. WE HAVE BEEN USING nimbus from few days ans soo far i have lost 20k in amount & 1 Lakh rupee parcels. The team is worst. If you ever contacted bu : Gautam : +91 95012 36334 / Sujeet : ‪+91 98742 77021‬. These fuckers will not pcipk up your call when u will need resolution. they will only call for onboarding. biggest scammers they are. if any of you have any doubts i can sharee full proof with all chats & screenshots how they scam you. contact me on whatsapp : 8980810021

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear Seller , We’re truly sorry for any inconvenience you've faced, and we want to assure you that we’re here to make things right. We’ve passed your concern along to our team for review and also our team is working on your concern. Your satisfaction is our top priority, and we appreciate your patience.-AT

1 / 5 Share

July 8, 2025

SCAMMERS, this company is a total scammer, they just give you hopes no work is done. TEam is of no use they dont pcik call dont respond to anything. Just will trick you always. Gautam & sujit is the team i was working with spend laskh & lost lakhs with nimbus post. I can share details if anyone has any doubt. these are just scammers. Dont even reply properly they will call you only if you add any wrong review then they will do things in a day but they everyone will ghost you for all the things.

Using app

About 2 months

Total reviews

2

Average rating

1.0

Developer Reply

Dear Seller , We’re truly sorry for any inconvenience you've faced, and we want to assure you that we’re here to make things right. We’ve passed your concern along to our team for review and also our team is working on your concern. Your satisfaction is our top priority, and we appreciate your patience.-AT

1 / 5 Share

April 29, 2025

The worst service you can ever expect from a shipping service provider. Their account managers are just useless and namesake, neither do they give resolutions to your queries nor do they even pick your calls. Mr. Gyan Prakash being our account manager has just been so careless that we have lost money just for his carelessness. So before you plan to use NimbusPost be ready to get the worst service and lose money! All parcels get fake weight discrepancies and they're looting money in this way!

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear Seller, We’re truly sorry for any inconvenience you’ve experienced, and we want you to know that we’re here to make things right. Your concern has been forwarded to the relevant team, and they’re already working on it with care and urgency. Please rest assured that your satisfaction is very important to us, and we’re doing our best to resolve this as quickly as possible. Thanks again for bringing it to our attention.

1 / 5 Share

April 29, 2025

worst service

Using app

Over 1 year

Total reviews

4

Average rating

3.5

Developer Reply

Dear Seller , We’re truly sorry for any inconvenience you've faced, and we want to assure you that we’re here to make things right. We’ve passed your concern along to our team for review requesting you to share your contact details so that our team can work on your concern. Your satisfaction is our top priority, and we appreciate your patience

1 / 5 Share

April 23, 2025

Pathetic service. Totally courier supportive. They have draconian requirements from sellers. But total blindfold towards couriers services. Sellers have 48 hrs to respond. Couriers are given 2 weeks to reply. I have lost patience with 100s of escalations. This despite using their service for 2+ years and giving them decent revenue for a small organization of our size. I have moved on. Hope you guys start thinking from small biz perspective.

Using app

Over 2 years

Total reviews

6

Average rating

4.3

Developer Reply

Dear Seller , We’re truly sorry for any inconvenience you've faced, and we want to assure you that we’re here to make things right. We’ve passed your concern along to our team for review and also our team is working on your concern. Your satisfaction is our top priority, and we appreciate your patience

1 / 5 Share

Dec. 20, 2024

If you new business or old whatever do not opt for this nimbuspost you will have so many RTO and so many issues that you will have to shut your business choose anything but not nimbuspost, i regret choosing have faced so much losses

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear Seller, We’re really sorry for any inconvenience this has caused you. We truly want to make things right and get everything sorted out for you as quickly as possible.We’ll have the right team reach out please share your contact details so we can work on resolving the issue as soon as possible. We’re here to help!

1 / 5 Share

Nov. 14, 2024

Our thriving business has come to stand still because we choose this worst shipping aggregator. SWITCH TO SHIPROCKET THEY'RE FAR BETTER !!! Nimbuspost has Pathetic Service. Following has happened to me in just one month: - Rs. 67,000 blocked on false premises of weight discrepancy !!! - Charged 51Kgs for a 1Kg Parcel !!! - Lost Parcels - Did not deliver parcels to our prepaid customers - Fake Weight Discrepancy - No Support, Nobody Calls you If you're a starting a new business and listened to a youtuber to use this service, even he doesnt use this service so avoid it at all cost. USE SHIPROCKET INSTEAD.

Using app

10 months

Total reviews

2

Average rating

3.0

Developer Reply

Dear Seller, We’re really sorry for any inconvenience this has caused you. We truly want to make things right and get everything sorted out for you as quickly as possible.We’ll have the right team reach out please share your contact details so we can work on resolving the issue as soon as possible. We’re here to help!

1 / 5 Share

June 22, 2025

This is a big fraud company. They are actually thieves in a form of company. Anyone even thinking of onboarding with them kindly please don't do it. They have been just taking money without any valid proof. We will definitely file a complaint against this company. BIG FRAUD. I would not even give 1 start it is just to submit this I had to.

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Peikh

Using app

11 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 8, 2024

Dont use this service . Very poor support . Demand bogus picture for false order. Now we are using Shipway , Far better , RTO rate comes down .

Using app

6 months

Total reviews

12

Average rating

2.0

1 / 5 Share

Aug. 5, 2024

Extremely disappointing services. Almost all shipments faced challenges and support team does not help at all. It became full time job just to follow up with them, and they'll never revert on the actions they take. Pickups, deliveries, weight mismatches, all became nightmare with this team.

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Adorna

Using app

3 months

Total reviews

3

Average rating

3.7

1 / 5 Share

July 23, 2024

Other than their tech part of the app, NimbusPost and Shiprocket happen to be the worst in the shipping aggregator business. They don't give a damn about any of your complaints. Their only response to all issue is that the issue is not from their end but the courier partner. Isn't this what this app supposed to help with when they are the SHIPPING AGGREGATOR? Let me share the most recent experiences I have had with them. 1. Nearly 6-7 packages were shipped out via COD and Prepaid. Two weeks after shipping them out, customers reached out saying they never received the package, while few of them reached out for exchange that's when we realized the tracking has been updated to Canceled by Ecom or Nimbus (we don't know) but the issue araised when the customers who complained who never received their package, so we sent them another package. Now in this scenario, customers ended up paying twice for the COD because of which we had to refund their money and since COD was marked canceled on Nimbus post we never received money for that either. A lot of such scams happen that impact small business, especially when we are new and trying build customer's trust. 2. Also, never choose ECOM Express or Xpressbess from Nimbus, they provide the worst service again. A shipment I sent out on July 5th has been on hold for 18+ days and the customer is frustrated, when reaching out to Nimbuspost their only reply is that they can't help since the problem is with Ecom! They then suggested they will initiate a RTO and refund the shipping and RTO cost, only for them to go back on their words yet again and not keep up their words. Again in this scenario I had to re-ship the product bare all the losses and also, lose a potential customer. 3. When you sign up they provide a person as a "dedicated customer support person" for "60 days". But when issue arises and you complain, immediately they will mention the 60 days are up (Kudos to their math calculation that they don't even know 29 days doesn't equal 2 months) and they want you to reach out to common customer service. And special mention to the worst customer service representative Simran her phone number ends with 388. If she ends up being your representative you will never get any update or resolution, all she replies is that it is not Nimbus post issue and that your 60-day support is already over. If these are the issues I have faced in less than 60 days I wonder how can any business rely on such services for a longer duration of our business. So have multiple options while shipping out for your small business. Don't get scammed like me. I am again in search of a better shipping aggregator.

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Edi

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

May 31, 2024

third class service and support, no work with nimbus, no real tracking, no timelly delivery, most of cheating, only speak no work

Using app

21 days

Total reviews

2

Average rating

3.0

1 / 5 Share

May 19, 2024

don't go with this app, worst experience after 2 months i received weight discrepancies No use of raising the weight disputes. There employees don't even check and close in courier favor charged me 20 thousands loss

Using app

8 months

Total reviews

1

Average rating

1.0