NinjaPOD: DTF Print on Demand
Sell 2,500+ custom dropshipped DTF print-on-demand products
Rating
4.3
feedback
60
chart
#662
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
32%
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Less than a year
68%
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More than a year
0%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include high-quality printing, bright and vivid images, helpful customer service, and a wide selection of products. Users appreciate the DTF printing option and the ease of integration with Shopify. However, there are also negative comments about slow fulfillment, issues with inventory tracking, challenges with mockups, and some limitations in design options. Some users have faced difficulties with customer service and felt frustrated with the app's functionality.
Highlights
Review RSS Feed
All reviews
March 7, 2026
VERY FRUSTRATED WITH THIS COMPANY!!!!! STARTED A NINJA PODs, THEY REFUSE TO FULFIL MY CUSTOMER'S ORDERS YET THEY TAKE MY CUSTOMER'S MONEY. THEY DO NOT PROVIDE CUSTOMER SERVICE FOR NINJA PODs EITHER!!! TERRRIBLE IDEA BY THE WAY, SO AS I WAIT FOR A SERIES OF POINTLESS NO EFFORT EMAILS, MY CUSTOMER IS IN LIMBO! SO NOW BY EXTENSION OF NINJA I TOO PROVIDE TERRIBLE CUSTOMER SERVICE. and why do you offer patches, blanks, puff print etc. and NONE of those services can be added to a ninja pod? why are you under the same website offering these options that align with what a creator would look to use yet do not offer these creative options?
I am very sorry for the frustration this has caused you and your customers. I’d like to clarify a few things so we can get this resolved. To clarify the billing process, your customers' payments go directly to you. Ninja POD only charges your card on file for fulfillment services. We never handle your customers' money. Regarding customer service, our team operates at full capacity Monday through Friday. I apologize if you tried to get assistance over the weekend and felt ignored. Someone will be getting back to your email today to look into your unfulfilled orders. As for our other decoration methods (patches, puff print, etc.), these cannot be offered via POD because Print on Demand produces one piece at a time. Specialty items require minimum order quantities. We offer them on our site for creators who want to purchase items in bulk to decorate and sell themselves. Our team will be in touch shortly to help you with your pending orders.
March 7, 2026
After more than 5 years of working with POD suppliers that only print designs using mainly DTG, losing so much money buying poorly printed samples, I finally had enough and decided to find a POD supplier that does DTF printing. DTG just doesn't work well with dark colors and most of my customers want dark colors. I was so happy to find Ninja POD and was super excited to see that they are strictly DTF, but I've worked with companies in the past with faded DTF images, so I ordered samples to test Ninja POD to see if their designs would come out as bright as they stated in their advertisement. I just received my sample of products with various designs and colors on different articles of apparel from Ninja POD and true to their claim, their images were super bright, and I am so excited to begin this new partnership with them. I will be rebuilding my entire Shopify store apparel all with Ninja POD products. I know it'll will be a lot of work, but it's worth it to know that I will be able to trust that every design in my store will have bright vivid images on the apparel I sell regardless of the color. Thank you so much for sticking with DTF. It's the best!!!
Thank you so much for your kind review! We love DTF here at Ninja!
Feb. 19, 2026
this app is one o the worst app I've dealt with, They charge too much $$ to send back a product that looks cheap.. Didnt know its a screen print company only.. I'm deleting my account.. To Shopify not all apps are good apps, know who you do business with.. minus 5 star
Hi there, thank you for your feedback. We’re sorry to hear the app didn’t meet your expectations. We strive to offer competitive pricing that reflects the high quality of our professional-grade films and adhesives. To clarify, we are a Direct to Film (DTF) provider, as noted in our name—we don't actually offer screen printing. DTF is specifically designed for higher detail and better durability than traditional prints. We’d love the chance to look into your specific order to see what happened. If you’re open to it, please reach out to our support team so we can make this right
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