NoFraud Fraud Protection
Prevent fraud & abuse, protect revenue, & automate operations.
Rating
4.8
feedback
127
chart
#3,216
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
11%
-
Less than a year
62%
-
More than a year
22%
Reviews Summary
NoFraud is a highly recommended app for e-commerce businesses looking to prevent fraud and chargebacks. The positive aspects highlighted in the reviews include the app's effectiveness in detecting fraudulent orders, the exceptional customer support provided by the NoFraud team, and the ease of use of the app. Users appreciate the advanced AI-powered fraud detection system, real-time scanning capabilities, customizable settings, and the manual review option for added security. Additionally, the app has helped businesses save time and money by reducing chargebacks and allowing them to focus on growing their business confidently. However, some users have mentioned issues with the app being too sensitive and canceling genuine orders, leading to potential revenue loss. There are also concerns about delays in support response times in some cases.
Highlights
Review RSS Feed
All reviews
June 25, 2025
As a small e-commerce business I couldn't survive without NoFraud. The service is so valuable to our everyday operations. It basically gives small ecom businesses your own highly skilled in-house fraud review department. And the customer service team is very responsive. Highly highly recommend this app.
May 7, 2025
If I could give it 10 stars I would. This is a MUST have app for any e-commerce site. We went from having multiple fraud issues to none at all. There are still ways for fraudsters to try to use our/your site as a test so constant communication with the app team is the best. They are SUPER knowledgeable and always willing to help by changing some of the necessary settings to prevail the fraudsters as they get smarter, but never better than NOFRAUD! I can't say enough about them and their team.
Jan. 27, 2025
I find the App is to sensitive and cancelling genuine orders. Its probably costing me more in lost / cancelled orders that fraud orders. I wait to see what NF have to say about my issues.
Hi Simon, Thank you for sharing your concerns; we understand how frustrating it can be when legitimate orders are declined. Any time NoFraud cancels an order due to risk concerns we share detailed information on why the cancellation occurred, including risk factors. Additionally, NoFraud is a powerful, flexible platform that allows merchants to customize their process and create specific rules tailored to their business. We’d love to help you fine-tune your settings to reduce false declines while still proactively protecting your store from fraud. Our Customer Success team has reached out via phone and email to assist you further. If we do not have the right contact information for you, please let us know at [email protected]. It’s our goal to ensure every merchant using NoFraud is able to achieve the best possible results for their business.
Dec. 5, 2024
We sell high ticket jewelry items and we are impressed with NoFraud's professionalism and follow-through. When we need their assistance to follow-up on a potential fraudulent order with a customer purchase they are there to assist (and fast)! Extremely happy with NoFraud and recommend them highly!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more