Wyllo for Shopify

Wyllo

Prevent fraud & abuse, protect revenue, & automate operations.

Developer
View on App Store

Rating

4.9

feedback

148

Reviews

chart

#2,990

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    9%
  • Less than a year
    57%
  • More than a year
    28%

Reviews Summary

NoFraud is highly praised by e-commerce merchants for its effective fraud prevention services and exceptional customer support. Users appreciate the app's ability to detect and prevent fraudulent transactions, leading to a significant reduction in chargebacks and increased order acceptance rates. The customer service team is described as responsive, knowledgeable, and willing to assist with any issues or customization needs. Additionally, users value the user-friendly interface, customizable settings, and the option for manual review to ensure accurate fraud detection. However, some users have mentioned concerns about the app being too sensitive, leading to the cancellation of genuine orders.

Highlights

Effective fraud prevention and chargeback reduction
Exceptional customer support and responsiveness
User-friendly interface and customizable settings
Sensitivity concerns leading to cancellation of genuine orders

Rating Breakdown

  • 5
    92% (136 ratings)
  • 4
    5% (7 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 97% (144)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 23, 2026

Good reliable service and extra piece of mind when fulfilling orders.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2026

We’ve been using NoFraud for several years now, and the experience has been consistently reliable. Their platform has played a critical role in protecting our sales and safeguarding our inventory, giving us confidence to grow without constantly worrying about fraudulent activity. A big part of our success with NoFraud has been our account representative, Lisa. She has been an exceptional partner, always responsive, knowledgeable, and proactive in offering guidance tailored to our business and specific industry. Lisa takes the time to understand our needs and ensures we’re getting the most out of the platform, which has made a real difference in our day-to-day operations. We highly recommend NoFraud to any business looking for reliable fraud prevention with a personal touch.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2026

We transitioned to NoFraud from a more expensive competitor and are very satisfied with the bottom-line results. They have honored their chargeback guarantee without issue a few times when passed transactions ended up as chargebacks. Good auditing, solid support, and reliable financial protection at a lower cost.

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 11, 2026

We’ve had a great experience working with NoFraud. Their team is incredibly kind, responsive, and always helpful when anything comes up. The merchant portal is also very easy to use and gives us clear visibility into orders and decisions, which makes managing fraud prevention much smoother. Overall it’s been a reliable solution for our team and a great partner to work with!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 10, 2026

NoFraud has been one of the best investments we’ve made for our tech stack. Their integration was seamless, and the "Chargeback Guarantee" is a massive safety net for our bottom line. What I appreciate most is their transparency, if an order is declined, we understand exactly why. On the rare occasion we need to reach out, their customer success team is always responsive and professional. 5 stars all the way!

Using app

About 2 years

Total reviews

8

Average rating

4.5

All reviews

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