NoFraud Fraud Protection for Shopify

NoFraud Fraud Protection

NoFraud - Fraud Protection for eCommerce - Fraud Prevention

Developer
View on App Store

Rating

4.6

feedback

176

Reviews

chart

#2,409

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    1%
  • Less than a month
    7%
  • Less than a year
    48%
  • More than a year
    40%

Reviews Summary

NoFraud is highly praised by users for its effectiveness in preventing fraudulent orders and chargebacks. Users appreciate the advanced fraud detection capabilities, user-friendly interface, exceptional customer support, and the time and money-saving features of the app. Many users have reported a significant reduction in chargebacks and an increase in accepted orders since using NoFraud. However, there are a few negative reviews mentioning issues with setup, unreliable tracking of fraudulent orders, and eligibility requirements for chargeback protection. Overall, the app is recommended for its reliability in fraud prevention and the peace of mind it brings to online businesses.

Highlights

Effective Fraud Prevention
Advanced Detection Capabilities
User-Friendly Interface
Exceptional Customer Support
Reduction in Chargebacks

Rating Breakdown

  • 5
    90% (159 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 20, 2024

Hands down the best fraud detection software that I've tried. They have saved me from the chargebacks that I was getting before. NoFraud is the most accurate app that I've used to date. The customer support is second to none, they are quick to respond and extremely helpful.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

Definitely has been a big help with chargebacks. We were fighting a lot of failing chargebacks because the native defenses in Shopify weren't enough.

Store

Rescue

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

Without doubt the most valuable app we have installed. But beyond that is the support! Victor and his team have found custom solutions for us for three major issues we faced that are not directly related to fraud. For example blocking PO's boxes and more. They have earned out custom for years to come. End of story.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2024

I have been using NoFraud for over a year on another platform and now that we are moving to Shopify, I am making sure we use it here as well. We used to research suspected fraud orders manually which is very time consuming and a bit risky. NoFraud does all that for us quickly and with a high acceptance rate (higher than other services we've tried). Customer service is always very responive as well. Finally, if you do a chargeback on an order they approve, they fight it for you and cover it! This app genuinely saves you time and money. Must have!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2024

NoFraud has been an absolute lifesaver for our online store. This robust fraud prevention solution has significantly enhanced our peace of mind while allowing us to confidently accept more orders. What we love: Advanced fraud detection: NoFraud's AI-powered system excels at identifying potential fraudulent transactions, saving us countless hours and preventing significant losses. User-friendly interface: The platform is incredibly intuitive, making it easy to navigate and customize settings to fit our specific business needs. Exceptional customer support: The NoFraud team is always available to assist with any questions or concerns, providing prompt and helpful solutions. Increased sales: By accurately flagging suspicious orders, NoFraud has helped us avoid chargebacks and focus on growing our business. Manual review option: The ability to manually review orders adds an extra layer of security, ensuring that no legitimate customer is mistakenly declined. We wholeheartedly recommend NoFraud to any online business looking to protect their bottom line and enhance customer satisfaction. This tool has proven to be an invaluable asset to our company.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

All reviews

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