NoFraud Fraud Protection
Prevent fraud & abuse, protect revenue, & automate operations.
Rating
4.8
feedback
127
chart
#3,480
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
1%
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Less than a day
4%
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Less than a month
11%
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Less than a year
62%
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More than a year
22%
Reviews Summary
NoFraud is highly praised by e-commerce merchants for its effective fraud prevention services and exceptional customer support. Users appreciate the app's ability to detect and prevent fraudulent transactions, leading to a significant reduction in chargebacks and increased order acceptance rates. The customer service team is described as responsive, knowledgeable, and willing to assist with any issues or customization needs. Additionally, users value the user-friendly interface, customizable settings, and the option for manual review to ensure accurate fraud detection. However, some users have mentioned concerns about the app being too sensitive, leading to the cancellation of genuine orders.
Highlights
Review RSS Feed
All reviews
June 25, 2025
As a small e-commerce business I couldn't survive without NoFraud. The service is so valuable to our everyday operations. It basically gives small ecom businesses your own highly skilled in-house fraud review department. And the customer service team is very responsive. Highly highly recommend this app.
May 7, 2025
If I could give it 10 stars I would. This is a MUST have app for any e-commerce site. We went from having multiple fraud issues to none at all. There are still ways for fraudsters to try to use our/your site as a test so constant communication with the app team is the best. They are SUPER knowledgeable and always willing to help by changing some of the necessary settings to prevail the fraudsters as they get smarter, but never better than NOFRAUD! I can't say enough about them and their team.
Jan. 27, 2025
I find the App is to sensitive and cancelling genuine orders. Its probably costing me more in lost / cancelled orders that fraud orders. I wait to see what NF have to say about my issues.
Hi Simon, Thank you for sharing your concerns; we understand how frustrating it can be when legitimate orders are declined. Any time NoFraud cancels an order due to risk concerns we share detailed information on why the cancellation occurred, including risk factors. Additionally, NoFraud is a powerful, flexible platform that allows merchants to customize their process and create specific rules tailored to their business. We’d love to help you fine-tune your settings to reduce false declines while still proactively protecting your store from fraud. Our Customer Success team has reached out via phone and email to assist you further. If we do not have the right contact information for you, please let us know at [email protected]. It’s our goal to ensure every merchant using NoFraud is able to achieve the best possible results for their business.
Dec. 5, 2024
We sell high ticket jewelry items and we are impressed with NoFraud's professionalism and follow-through. When we need their assistance to follow-up on a potential fraudulent order with a customer purchase they are there to assist (and fast)! Extremely happy with NoFraud and recommend them highly!
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