Wyllo

We've been using Wyllo (formerly NoFraud) for several years and have had a great experience. The platform has helped us reduce fraud and chargebacks while allowing legitimate orders to be approved with confidence, which has been a huge benefit for our team. The process is straightforward, easy to manage, and their support team has always been responsive and helpful whenever we've had questions or needed assistance. Having Wyllo handle fraud screening has allowed our customer service team to focus on taking care of customers instead of spending time manually reviewing high-risk orders. Overall, it's been a valuable tool for our business, and we would recommend it to other Shopify merchants looking for a reliable fraud prevention solution.

We have been using Wyllo (No Fraud) for 13 months, and we find the tool easy to navigate and the reporting straightforward. The Wyllo team is an excellent partner; they are very open to feedback, listen to our needs, and consistently offer solutions for unique scenarios.

Wyllo has been a HERO addition to our tech stack! The ease of use is incomparable to any other tool and the amount of revenue it has saved us makes this tool truly irreplaceable. The team at Wyllo, especially Aaron, have proven how deeply they care about our business as they go above and beyond to make suggestions, be thought leaders, and provide above industry standard recommendations. Wyllo is a no-brainer!

Wyllo has been such a valuable tool for our business. The data insights alone have prevented fraud and helped us to make informed decisions about return and shipping claim abusers. Pair those insights with a phenomenal team that actually listens and works proactively to protect your business and you’ve got yourself a solution that makes your job easier.

Wyllo/NoFraud has been great for our business. We have worked with the team there for a long time. We rely heavily on their platform with our Shopify ecomm purchases. Their technology has helped us reduce or potential losses. They are laos very quick to respond to question and/or needs.

Wyllo (NoFraud) has been a standout addition to our ecommerce technology stack. Their platform gives us added confidence in every order we process, helping us protect the business while continuing to deliver the level of service our customers expect. The implementation was smooth, the Chargeback Guarantee brings meaningful peace of mind, and the visibility behind fraud decisions has been especially valuable. Instead of operating in a black box, we have clear insight into why an order is approved or declined. Their customer success team has also been excellent. When we need support, they are responsive, knowledgeable, and professional. Wyllo has been a strong partner for our company, and we would highly recommend them.

We previously used another service for fraud protection and now have used NoFraud for about two years. I feel we get a slight edge with Wyllo (NoFraud) and have successfully had more orders pass. They are very receptive and responsive. I do wish the new dashboard showed the contact status, but I understand that's in the works, and in the meantime it is easy enough to switch to classic view. Overall, worthwhile to our luxury goods online store.

We have been using Wyllo(formerly NoFraud) for over 6 months now and it has greatly lighten our work load in fighting fraud and chargebacks! Worth the cost!

Wyllo has become an essential part of our fraud prevention strategy and has significantly reduced the amount of manual review our team needs to perform. The integration with Shopify is seamless, and the real-time decisions give us confidence to fulfill legitimate orders quickly while filtering out high-risk transactions. Beyond preventing chargebacks, it has helped streamline our operations by allowing our customer service and fulfillment teams to focus on genuine customers instead of spending time investigating suspicious orders. What truly sets Wyllo apart is the partnership behind the service. Like any platform, there can be occasional challenges or edge cases, but their team has always been responsive, accommodating, and willing to work alongside us to find the best path forward. They don’t just provide support - they listen, collaborate, and make us feel that our feedback genuinely matters. We’ve always felt heard, and that collaborative approach makes it feel like we’re growing together rather than simply being another customer. We’re excited to see what’s next and look forward to future features and enhancements as Wyllo continues to evolve. It’s great to work with a team that is truly invested in its customers’ success.

Nofraud has been really great for us. We used to use Forter in the past which was pretty good but Nofraud/Wyllo just had a way better integration with Shopify making everything super seamless. Would recommend if your store has a lot of fraud and chargebacks

Good reliable service and extra piece of mind when fulfilling orders.

We’ve been using NoFraud for several years now, and the experience has been consistently reliable. Their platform has played a critical role in protecting our sales and safeguarding our inventory, giving us confidence to grow without constantly worrying about fraudulent activity. A big part of our success with NoFraud has been our account representative, Lisa. She has been an exceptional partner, always responsive, knowledgeable, and proactive in offering guidance tailored to our business and specific industry. Lisa takes the time to understand our needs and ensures we’re getting the most out of the platform, which has made a real difference in our day-to-day operations. We highly recommend NoFraud to any business looking for reliable fraud prevention with a personal touch.

We transitioned to NoFraud from a more expensive competitor and are very satisfied with the bottom-line results. They have honored their chargeback guarantee without issue a few times when passed transactions ended up as chargebacks. Good auditing, solid support, and reliable financial protection at a lower cost.

We’ve had a great experience working with NoFraud. Their team is incredibly kind, responsive, and always helpful when anything comes up. The merchant portal is also very easy to use and gives us clear visibility into orders and decisions, which makes managing fraud prevention much smoother. Overall it’s been a reliable solution for our team and a great partner to work with!

NoFraud has been one of the best investments we’ve made for our tech stack. Their integration was seamless, and the "Chargeback Guarantee" is a massive safety net for our bottom line. What I appreciate most is their transparency, if an order is declined, we understand exactly why. On the rare occasion we need to reach out, their customer success team is always responsive and professional. 5 stars all the way!

Nofraud has been a helpful partner since we transitioned. We were able to save money from our previous provider and achieve better pass rates with their review process. They have been great partners and are planning to implement Returns Fraud coverage after their recent Yofi acquisition.

An excellent vendor with a deep understanding of the complexities of modern fraud protection. Their team is highly supportive throughout the entire process—from initial discussions to implementation and ongoing account management.

Fantastic tech. Gives me ample peace of mind knowing this is auditing for fraud in the background, constantly. The NoFraud team is excellent as well, highly responsive and hands-on.